Edwards Insurance Brokers Reviews

Name: Edwards Insurance Brokers
Address: Stonebridge House, Kenilworth Road, Meriden, Meriden
Rating: 4.84

4.8 Rating 618 Reviews

100 %

of reviewers recommend Edwards Insurance Brokers

Company Reviews

Metrics

Info

4.8

Based on 618 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Edwards Insurance Brokers:

We're a family run Insurance Brokers, specialising in insurance for Churches, Charities, High Net Worth Personal lines and Commercial organisations nationwide.

Visit Website

Phone:

01564730900

Email:

enquiries@edwardsinsurance.co.uk

Location:

Stonebridge House, Kenilworth Road, Meriden
Meriden
CV7 7LJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor service, initial online request for a quotation ignored. When I rang all I get is emails, no attempt at any professional 'know your customer' approach and then just given a ridiculously high premium without any attempt at a breakdown across the three distinct areas I required cover for. Needless to say I am going elsewhere.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We are sorry to hear that on this occasion we did not meet expectations and you had a negative impression of our company. I can assure you this is not a reflection on our usual service, we always take pride in providing clients with a personal and professional service. We appreciate you taking the time to share your thoughts, and I’ll make sure they get passed on internally so that we can learn from them and make improvements. I would welcome the opportunity to discuss this with you in more detail so that we can prevent this from happening again. Please get in touch with me at christopher@edwardsinsurance.co.uk or by phone on 01564 730 900 and we’ll discuss this further.

Posted 1 year ago

“We did not have a bad experience with Edwards. They were exceptionally helpful.”

Helpful Report

Posted 4 years ago

“We never had a bad experience with Edwards. One of our church members had an accident in the church and more in panic I informed the Brokers. They were more than helpful. I could not speak too highly of them. As it turned out the church member was sorted out through the church.”

Helpful Report

Posted 4 years ago

Edwards Insurance Brokers is rated 4.8 based on 618 reviews