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Edinburgh Watch Company Reviews

5.0 Rating 657 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

5.0

Based on 657 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 11th April 2024

Edinburgh Watch Company 5 star review on 9th April 2024

Edinburgh Watch Company 5 star review on 8th April 2024

Edinburgh Watch Company 5 star review on 15th February 2024

Edinburgh Watch Company 5 star review on 28th November 2023

Edinburgh Watch Company 5 star review on 6th November 2023

Edinburgh Watch Company 5 star review on 6th November 2023

79

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a great experience buying my new Submariner from EWC, Jonathan is the ultimate professional and nothing is too much trouble. I have bought a number of Rolex’s over the years and Jonathan’s service was better and more professional than I have received from most major Rolex outlets.”

Posted 1 year ago

Thank you Keith. I very much appreciate your kind words. All the best Jonathan

Posted 1 year ago

“Great service from Jonathan at EWC. Very pleased with my new watch. Highly recommended.”

Posted 1 year ago

Thank you Tom and for your repeat business. So pleased to hear you are enjoying your new timepieces. Regards Jonathan

Posted 1 year ago

“EWC and Jonathan are a pleasure to deal with. Fast communications and they actually like to speak in person, a rarity these days.”

Posted 1 year ago

Thank you for your glowing review and 5 star rating of Edinburgh Watch Company, Ryan! We're thrilled that you enjoyed dealing with EWC. We believe that it's important to connect with our customers in a meaningful way, which is why we prefer to speak in person whenever possible. All the best

Posted 1 year ago

“Very pleased with the high standard of service provided by The Edinburgh Watch company. They had the Starbucks Rolex in stock as I desired. The Edinburgh watch company made my purchase experience memorable and I will definitely be back soon. Great thanks to Johnathan.”

Posted 1 year ago

Dear Samiul. Thank you very much for sharing your experience. The Starbucks Rolex is an absolutely cracking model and I wish you lots of fun wearing it! Regards Jonathan

Posted 1 year ago

“Like most things in life - personal references go a long way - my experience with Jonathan came as no surprise- he was recommended to me and I’m pleased to confirm he lived us to expectations. He is very knowledgeable and easy to deal with - I have already recommended him to friends.”

Posted 1 year ago

Dear Mark Thank you very much for your kind words. All the best Jonathan

Posted 1 year ago

“Great communication throughout. Watch was as described and at a competitive price. Totally recommend EWC and would purchase again without any reservations.”

Posted 1 year ago

Thank you for sharing your kind words. All the best Jonathan

Posted 1 year ago

“Fantastic purchase at competitive prices. Jonathan went the extra mile to ensure I received the watches before Christmas. 100% would recommend EWC.”

Edinburgh Watch Company 5 star review on 30th December 2022

Edinburgh Watch Company 5 star review on 30th December 2022

Posted 1 year ago

Great photos! Thank you for sharing them with us. Hope that you continuing to enjoy this lovely pair. All the best Jonathan

Posted 1 year ago

“A fantastic experience. I decided to buy myself a Christmas gift and within something like 24 hours the watch was on my wrist on Christmas morning! It's lovely to have a story to go along with a watch. I will forever remember Jonathan's words: "Jamie I couldn't get down your chimney but I am outside your door with your watch", it was actually not long after I had woken up, so truly Jonathan was Santa! Will most definitely be using Edinbugh Watch Company to help maintain, repair and to buy other nice watches in the future.”

Posted 1 year ago

Thank you for your kind words Jamie. It was lovely to meet you and give you something special to wear on the day.

Posted 1 year ago

“I am overjoyed with my Rolex Submariner. Jonathan made the whole experience, from the first enquiry to placing this magical piece on my wrist, seamless. It was lovely, for Louise and I to meet with Jonathan, who was very welcoming, warm and friendly. He is obviously passionate about his subject and took his time to explain and seemed to enjoy sharing his vast knowledge of luxury watches. I would not hesitate to recommend the Edinburgh Watch Company to others. Thank you Johnathan”

Posted 1 year ago

Dear Alan Thank you very much for sharing your reviewing I hope that this finds you continuing to enjoy your beautiful Submariner. All the best Jonathan

Posted 1 year ago

“Very very happy with the service I received & I would very much recommend Johnathan and his team at Edinburgh watches along with wishing them all the very best for 2023”

Posted 1 year ago

Thank you so much, Mick, for the amazing 5-star rating! We are extremely pleased to hear that you were satisfied with your experience with Edinburgh Watch Company and the service you received. It means so much to us to have your continued support and we appreciate that you would recommend us to others. We wish you all the best for 2023 and look forward to serving you again soon!

Posted 1 year ago

“What great customer experience! Jonathan was a pleasure to deal with. I would definitely recommend EWC.”

Posted 1 year ago

Dear Andrew. Thank you forsaking the time to reply and I am delighted to read you enjoyed your EWC experience

Posted 1 year ago

“Super personal, attentive advice and support. Second to none. Highly recommend.”

Posted 1 year ago

Dear Ken My thanks for taking the time to reply. So pleased to read it has been a successful purchase for you. Merry Christmas. Jonathan

Posted 1 year ago

“I was very happy with my purchase from Jonathan and the team at EWC. Jonathan was at all times responsive and happy to deal with my questions. It’s clear he has a passion for watches, his business and his clients. I couldn’t be happier with my experience.”

Posted 1 year ago

Dear Ben My thanks for taking the time to reply and I am delighted it has been a successful purchase for you. Merry Christmas Jonathan

Posted 1 year ago

“Jonathan was very knowledgeable and didn’t push me at all to buy the Datejust and talked me through other options. An excellent customer experience and I will definitely recommend EWC to friends.”

Edinburgh Watch Company 5 star review on 14th December 2022

Posted 1 year ago

Thank you very much Danny for sharing your thoughts and a cracking photo of this striking watch. Merry Christmas Jonathan

Posted 1 year ago

“I can’t thank Johnathan enough for his fantastic service explained in great detail about the watch that I was purchasing , very knowledgable and pleasant , would highly recommend .”

Posted 1 year ago

Thank you very much Tracey for your kind words. Merry Christmas Jonathan

Posted 1 year ago

“Thank you Jonathan for such a lovely watch superb in every detail. Will be back I am sure to grow the collection again. Thank you also for such a personal service it makes such a difference and very enjoyable. Thanks once again. Best regards. Nigel”

Posted 1 year ago

Thank you very much for taking the time to share your review Nigel. All the best and a Merry Christmas to you. Jonathan

Posted 1 year ago

“Dealing with Jonathan is always an easy and enjoyable process. There are many dealers out there, but I will always be back to buy from EWC.”

Posted 1 year ago

Thank you for your kind words and loyalty to EWC. Merry Christmas. Jonathan

Posted 1 year ago

“Honest and trustworthy Thank you Jonathan”

Posted 1 year ago

Thank you very much for your kind words. Jonathan

Posted 1 year ago

“Not sure where to begin on just how fantastic my experience buying from Jonathan was. The unbelievable amount of knowledge that he has paired with the amazing conversation, really makes you settle into the purchase and enjoy it more. From the first point of contact right through to the handover, it was completely seamless. I am loving the watch and will always fondly remember the experience of purchasing from EWC. So much so that I will 100% be a returning customer to buy my girlfriend her first timepiece. Thank you again, Jonathan.”

Edinburgh Watch Company 5 star review on 28th November 2022

Posted 1 year ago

Dear Tom. It was a pleasure to read how much you are enjoying your watch. My thanks for taking the time to share your thoughts. Wishing you both a very Happy Christmas. Jonathan

Posted 1 year ago

“Jonathan is passionate about watches & customer service. His pieces are of the highest quality which he has taken personal care to select. The handover experience was first class. I would have no hesitation recommending or returning for future purchases.”

Posted 1 year ago

Thank you very much Adam for sharing your feedback. So pleased to read it has been a successful purchase for you. Jonathan

Posted 1 year ago

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Edinburgh Watch Company is rated 5.0 based on 657 reviews