Edinburgh Watch Company Reviews

5.0 Rating 657 Reviews
100 %
of reviewers recommend Edinburgh Watch Company
5.0
Based on 657 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Edinburgh Watch Company Reviews
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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 11th April 2024
Leigh Haslett
Edinburgh Watch Company 5 star review on 9th April 2024
Kenny
Edinburgh Watch Company 5 star review on 8th April 2024
Chris Love
Edinburgh Watch Company 5 star review on 15th February 2024
Shaun Lenane
Edinburgh Watch Company 5 star review on 28th November 2023
Bennett Clark
Edinburgh Watch Company 5 star review on 6th November 2023
Parm Matiana
Edinburgh Watch Company 5 star review on 6th November 2023
Derren Brown
79
Anonymous
Anonymous  // 01/01/2019
Jonathan is very professional and easy to deal with. Watches are presented to the highest standards and at realistic prices. Will certainly recommend EWC to others
Helpful Report
Posted 1 year ago
Dear Brian Thank you very much for sharing your kind comments. Jonathan
Posted 1 year ago
Not my first purchase from the Edinburgh Watch Company but on this occasion, I had the pleasure of meeting Jonathan to collect the watch, as always he was very informative and the Rolex was as beautiful as it was described. Would highly recommend Jonathan and I will no doubt be back again.
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Posted 1 year ago
Thank you very much Gary for taking the time to share your views and for your loyal custom. Merry Christmas. Jonathan
Posted 1 year ago
I chose the Edinburgh Watch Company to purchase my first ever Rolex (an OP41). From start to finish I received nothing less than an exemplary and professional service from Jonathan. I had a very enjoyable telephone conversation with Jonathan. The watch arrived on time, was well packaged and the strap was an exact fit to the wrist measurement that I provided. I would recommend EWC to anyone considering their next watch purchase.
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Posted 1 year ago
My sincere thanks for taking the time to share your thoughts. Jonathan
Posted 1 year ago
I have bought two watches from Edinburgh Watch Company. Absolutely delighted with both of them and the fantastic service received. Could not recommend them enough and I am sure there will be more purchases in the future.
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Posted 1 year ago
Thank you very much Phil for sharing your feedback and also for your loyal custom. Merry Christmas. Jonathan
Posted 1 year ago
It was a pleasure to deal with Jonathan again. I had been searching for the right Panerai for while, sandwich dial, manual wind, display back in near perfect condition. EWC had just that piece with box and papers and in mint condition. The deal was easy to do, and the service and delivery was excellent. The watch arrived and was exactly as described. I recommend EWC for price, service and piece of mind.
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Posted 1 year ago
Dear Vinay. Thank you very much for taking the time to share your thoughts and I am so pleased that you are enjoying your Panerai. All the best Jonathan
Posted 1 year ago
This was my first time dealing with Jonathan and Edinburgh Watch Company and what a pleasurable buying experience it was. Jonathan was very patient whilst I tried on various watches and he explained in detail the benefits of the various models I was interested in. Two Rolex watches were purchased on the day and I would have no hesitation in recommending Jonathan to anyone looking for a prestigious timepiece. His website is now in my favorites on my browser, say no more.
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Posted 1 year ago
Dear George. My thanks for sharing your review and I'm so pleased that the watches were a successful purchase for you. Merry Christmas. Jonathan
Posted 1 year ago
Johnathan was excellent throughout my purchase. He was very knowledgeable and helpful, and the whole process was effortless Anybody considering a Rolex ,please check out this company beforehand Regards ken
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Posted 1 year ago
I found my experience with Jonathan at EWC a joy! A genuine professional, with discretion, abundant empathy and platinum customer service. I would have no doubt in returning to EWC and recommending them as a 'go to' place for that special luxury watch purchase. The extra care, understanding and attention to detail in getting to know you; all a refreshing and welcomed part of Jonathan's USP!
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Posted 1 year ago
How do you write something new in a review that has dozens of reviews that are all 5 stars? Bought my Rolex Oysterdate back in 1974 and gave it to my grandson on his 16th birthday recently. Serviced, polished and new crystal and almost like new. My wife offered to buy me a new one for my 75th. Wanted the Datejust 41 and so started looking for an almost new used model. Found Edinburgh Watch Company and as chance would have it they had exactly what I was looking for. Just under 18 months old with silver face and in mint condition. Very close in looks to my old Oysterdate. Late Monday and I was on the phone and speaking to Jonathan. He was the consummate gentleman. Very knowledgeable and passionate about quality watches. It was a pleasure speaking with him. After discussing the watch and agreeing the price, Jonathan kindly offered a few pounds off, unasked, I transferred the monies. Jonathan dispatched the watch first thing Tuesday morning and it arrived safely before lunch on Wednesday. Everything was as described on the website. The watch looks fantastic. Very understated. Anyone looking for a used high quality watch in excellent condition need look no further. I cannot recommend him highly enough.
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Posted 1 year ago
The watch was in Pristine conditiom, exactly as described. Jonathan is an absolute pleasure to deal with. Very professional and knowledgeable. I would highly recommend The Edinburgh Watch company to anyone looking fo a quality luxury watch.
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Posted 1 year ago
Jonathan at Edinburgh Watch Company had been recommended by friends and family so it was an obvious first port of call when I started looking for my next timepiece. I had a fantastic experience from start to finish with great communication, lots of specialist knowledge and a really trusting environment. A trusty great customer experience. I would strongly recommend Jonathan and his team to anyone looking for the next special watch. I will certainly be back again.
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Posted 1 year ago
I received my watch within 2 days, beautifully packaged free EWC baseball cap and the watch was pristine ⭐️⭐️⭐️⭐️⭐️
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Posted 1 year ago
Absolute pleasure to deal with Johnathan, He kept his word about calling me back regarding a certain watch but in the end choose a different one form his stock, Would definitely recommend him to family and friends
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Posted 1 year ago
This was the 2nd time I have dealt with Jonathan at EWC. EWC provide an impeccable service, this guy is 1st class.
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Posted 1 year ago
Fabulous service with enthusiasm and unrivalled product knowledge. Jonathan’s attention to detail, passion for quality customer service and advice shines through. A real watch professional. Happy to recommend to everyone. Thanks Mr G Best Mike
Edinburgh Watch Company 5 star review on 9th September 2022
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Posted 1 year ago
As a returning customer, I can honestly say that Johnathon Gilbert and Edinburgh Watch Company are the real deal when it comes to quality watches and customer service. Jonathan’s product knowledge along with his passion for watches ensure that the complete buying experience received as the customer is unrivalled in the watch buying business.
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Posted 1 year ago
Absolute pleasure dealing with Jonathan Edinburgh watch company came highly recommend as a trusted dealer and lived up to the recommend without fault . Jonathan was very polite and knowledgeable and right from the off he made me feel relaxed about my purchase. He replied to me personally and and gave me all of the details and history of the Time piece that I had enquired about . He also gave a small discount off the asking price for the watch which was gratefully received . I would like to thank Jonathan and the Edinburgh watch Company for a trouble free and safe purchase of the latest addition to my growing watch collection . Look forward to doing business with Jonathan and the Edinburgh watch company in the future and would highly recommend this company . Thanks Brian
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Posted 1 year ago
Thank you very much Brian for your kind words and it's great to read that your purchase has been a success. All the best Jonathan
Posted 1 year ago
Absolute pleasure to deal with Johnathan he kept his word about getting me a particular watch got the phone call to say he got what I was looking for would definitely recommend him to family and friends.
Edinburgh Watch Company 5 star review on 30th August 2022
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Posted 1 year ago
Great photo Eric. Thank you for your kind words and I am pleased that the Batman has hit the spot! Kind regards Jonathan
Posted 1 year ago
I have watched Jonathan and the Edinburgh Watch company on youtube for some time. So when it came to buying my SD34 it felt like the right place to look. As per the videos, the watch has arrived perfect, box & papers. The experience has been outstanding from the start, from the first initial conversation with Jonathan, then onto the purchase. 5-star review will definitely be using EWC again. Many Thanks
Edinburgh Watch Company 5 star review on 30th August 2022
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Posted 1 year ago
Dear Chris Thank you very much for your kind words and sharing this great picture. All the best Jonathan
Posted 1 year ago
My first purchase from Jonathan was a breeze. From first communication on a Thursday afternoon to delivery on Wednesday morning bearing in mind that this was my first purchase of a pre owned Omega Rainmaster Trilogy was smooth and reassuring as I could have expected. I will continue to purchase any preowned brands for my collection from Jonathan in future. Many Thanks for all your help Jonathan.
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Posted 1 year ago
Thank you very much for your kind words Azeem. All the best Jonathan
Posted 1 year ago
Edinburgh Watch Company is rated 5.0 based on 657 reviews