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Edinburgh Watch Company Reviews

5.0 Rating 657 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

5.0

Based on 657 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 11th April 2024

Edinburgh Watch Company 5 star review on 9th April 2024

Edinburgh Watch Company 5 star review on 8th April 2024

Edinburgh Watch Company 5 star review on 15th February 2024

Edinburgh Watch Company 5 star review on 28th November 2023

Edinburgh Watch Company 5 star review on 6th November 2023

Edinburgh Watch Company 5 star review on 6th November 2023

79

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was an excellent buying experience through Jonathan who was able to source the exact watch I had been looking for, new and unworn. The experience was also enhanced by the opportunity to speak to Jonathan by phone and eventually to meet him for the handover. He also took the time to ensure the watch fitted correctly having made the necessary adjustments and that I was fully versed on the functionality. A fantastic process which continues after the sale if I have follow up questions. I would definitely buy from him again.”

Edinburgh Watch Company 5 star review on 16th May 2023

Posted 11 months ago

Thank you very much for sharing your experience Stuart and I am delighted to read that it was a successful purchase for you. All the best Jonathan

Posted 10 months ago

“Thank you once again. You provide a fantastic service. From first point of contact, through to collecting my watch was a first class experience. I waited patiently for a few years to get my dream watch, and what a watch it is! 😍 I will be highly recommending you to any of my friends if they are ever looking to purchase a watch.”

Posted 11 months ago

Dear Sean Thank you for sharing your review and kind words. So pleased to read that you are enjoying your watch. All the best Jonathan

Posted 8 months ago

“Fantastic interactions with Jonathan from start to finish. Pleasure to deal with. Looking forward to the next purchase already.”

Edinburgh Watch Company 5 star review on 15th May 2023

Posted 11 months ago

Thank you so much Toby. I really appreciate your 5-star rating of Edinburgh Watch Company. We're thrilled to hear that your interactions with EWC from start to finish were fantastic and a pleasure to deal with. All the best Jonathan

Posted 8 months ago

“Excellent fast efficient service from Jonathan at Edinburgh Watch Company … watch was exactly as described .. highly recommend”

Posted 11 months ago

Dear Lorraine. Thank you so much for your 5 star rating of Edinburgh Watch Company. I am so pleased to hear it was a successful purchase for you. Kind regards Jonathan

Posted 8 months ago

“Exceptional, welcoming service throughout the purchase. Jonathan’s warm style and professionalism is the standard bearer others should aspire to. Thank you.”

Posted 1 year ago

Dear Will. I very much appreciate your kind words and am delighted that to read you enjoyed your EWC experience. Kind regards Jonathan

Posted 8 months ago

“I cannot thank Jonathan enough for his customer service, from initial enquiry to taking delivery of the product he was there to answer any questions I had. The watch is as he described as new, unworn and just what I wanted. Cheers Jonathan and team I’m sure I’ll be back when the time comes for another watch.”

Posted 1 year ago

Thank you Mat. Really appreciate your kind words. All the best Jonathan

Posted 8 months ago

“Purchased my first ‘high end’ watch from EWC. Exactly as advertised unworn and the best price I could have hoped to find. Jonathan was very accommodating, agreeing to meet and let me have a close up look prior to purchasing, he even adjusted the the strap for me. The complimentary gin was a useful touch, I was able to tell my wife it was a very expensive, exclusive single batch that I got a complimentary watch with as a thank you. Many thanks Jonathan.”

Posted 1 year ago

Hello Andy. So glad to hear that the exclusive gin and complimentary watch was a successful purchase:) My sincere thanks for your valued business. Jonathan

Posted 8 months ago

“Another Rolex bought from Jonathan at EWC. I must say it’s a real comfort to buy from Jonathan - the watches are always presented perfectly with supporting documentation. Faultless transaction again. Must save hard for the next one!”

Posted 1 year ago

Thank you very much for sharing your experience and it was a pleasure to welcome you back again. All the best Jonathan

Posted 8 months ago

“Great service from Jonathan, the watch arrived exactly as advertised and I would be happy to buy from EWC again.”

Posted 1 year ago

Dear Russell. Many thanks for your kind words. So pleased to read that it was a successful purchase for you. All the best Jonathan

Posted 8 months ago

“Jonathan provides an excellent service - personable and trustworthy, with great attention to detail. He is knowledgable and scrupulously honest in his description of condition. I’d happily recommend anyone to use EWC for a purchase.”

Posted 1 year ago

Hello Rod. Thank you very much for taking the time to share your kind words. So pleased to read that you are enjoying it. All the best Jonathan

Posted 8 months ago

“I bought a lovely Panerai recently from Jonathan, and I was delighted with the whole purchase experience. Jonathan is very knowledgable, and a nice guy to deal with.”

Posted 1 year ago

“Spoke to Jonathan about a rolex. No had sell very knowledgeable about the new submarine. Better than other rolex shops I have visited. The rolex was excellent condition so I purchased it without any hesitation.”

Posted 1 year ago

“Superb selection of watches to choose from on the EWC website plus the excellent service provided by Jonathan from my initial enquiry to purchasing the watch was second to none. I got the watch I wanted at a fair price, I was / am very happy with the 1st class service I received. When I go to buy another watch for sure I will look to the EWC website where I know I will get great service with value for my money. Overall all I can say is Jonathan makes the watch buying experience very enjoyable I would recommend Edinburgh Watch Company to anyone looking to buy a quality watch.”

Posted 1 year ago

“My experience with the Edinburgh Watch Company was first class. Jonathan was both professional and personable - a true gentleman. I’m delighted with my purchase and would not hesitate to recommend this company to anyone.”

Posted 1 year ago

“hi i just purchased a rolex sea dweller from jonathan i’m in absolute love with my new watch and i was so impressed by the way i was treated on my new purchase from the very start to finish it has been a great experience thanks very much :-)”

Posted 1 year ago

Thank you so much Jason for taking the time to give Edinburgh Watch Company a 5-star rating! I really appreciate your kind words and I'm so glad to hear that your purchase of a Rolex Sea Dweller went so smoothly and that you were so pleased with the experience. All the best Jonathan

Posted 1 year ago

“Very good experience with Johnathon , had a few conversations about a watch I was interested in over the course of a few days. No pressure from Johnathon gave me his time and once I decided to purchase the watch the deal went smoothly. A very good service”

Posted 1 year ago

Thank you very much for your kind words Martin. All the best Jonathan

Posted 1 year ago

“I searched the market for the perfect Rolex, reviewed all jewellers and I found the best with Jonathan. Don’t fall for the free watch holder, get the best watch for your money.”

Posted 1 year ago

Thank you Robert. So pleased to hear it has been a successful purchaser you. All the best Jonathan

Posted 1 year ago

“It is always a pleasure to deal with Jonathan. Many thanks for the smooth transaction.”

Posted 1 year ago

It washy pleasure. Thank you for taking time to share your thoughts. All the best Jonathan

Posted 1 year ago

“Absolute fantastic exemplary service from start to finish, solid knowledgeable advice, I will definitely be a returning customer, keep up the good work.”

Posted 1 year ago

Dear Jon Thank you very much for sharing your experience. All the best Jonathan

Posted 1 year ago

“Absolute pleasure dealing with Jonathan and Edinburgh Watch Company. Being local, we met up in person on a Saturday morning, and spent a pleasant hour discussing watches, cars and more while enjoying a coffee. As a long time watch buyer from AD’s this was my first purchase not from an AD. However, Jonathan’s reputation preceded and I was completely at ease. The Rolex was perfect and exactly as described in unworn new condition. After bracelet sizing and some more chat we concluded the deal. A final nice touch was the gift of some Edinburgh Watch gin as a thanks for my custom. Absolutely no hesitation recommending Edinburgh Watch Company.”

Posted 1 year ago

Thank you very much for your kind words Gordon. It was a pleasure to meet you too. All the best Jonathan

Posted 1 year ago

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Edinburgh Watch Company is rated 5.0 based on 657 reviews