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EasiDrive Reviews

4.8 Rating 535 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

4.8

Based on 535 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very efficient service where I was kept informed of my courtesy car delivery and collection. Thanks for a stress free experience.”

Posted 3 months ago

Good afternoon Barry, Thank you for taking the time to provide your review, your feedback is much appreciated we're happy we were able to assist you with your claim. Kind regards EasiDrive

Posted 1 month ago

“Excellent service from all members of the team”

Posted 3 months ago

Good afternoon Anne, Thank you for taking the time to provide your review, your feedback is much appreciated. Kind regards EasiDrive

Posted 1 month ago

“Very easy to deal with and excellent car to drive.”

Posted 3 months ago

Good afternoon Julia, Thank you for taking the time to provide your review, your feedback is much appreciated. Kind regards EasiDrive

Posted 3 months ago

“Had lots of dealings with easidrive have to say were fantastic company to deal with. Ive got to give the 5 star rating. Every staff member were so on the ball. If you need a car this is company to deal with. Big thank you to all the staff at easidrive.”

Posted 3 months ago

Good afternoon Jeffrey, Thank you for taking the time to provide your review, your feedback is much appreciated. We aim to provide all of your customers with an effortless experience and happy we could help. Kind regards EasiDrive

Posted 3 months ago

“Fantastic service. Extremely friendly, reassuring staff, that help you in a difficult time. Quick response in delivering an excellent service.”

Posted 3 months ago

Good afternoon Susanne, Thank you for taking the time to provide your kind review, your comments are much appreciated we're happy we were able to assist. Kind regards EasiDrive

Posted 3 months ago

“I am very pleased with the support and guidance that I received from EasiDrive during the period of my recent accident. Their support was both timely and supportive which resulted in the minimum of delay when it came to getting me mobile again. The individual members of staff were accessible at all times and very informative and helpful. I couldn't be more pleased.”

Posted 4 months ago

Good afternoon, Thank you for taking the time to provide your kind review, your comments are much appreciated and have been relayed to our operations department and the claim handlers involved. Kind regards EasiDrive

Posted 3 months ago

“Excellent car, easy to drive. The guy who delivered the car was Very helpful, communication to the staff were very good and polite and helpful”

Posted 4 months ago

Good afternoon Shane, Thank you for taking the time to provide your kind review, your comments are much appreciated and have been relayed to the operation and the claim handlers involved. Kind regards EasiDrive

Posted 3 months ago

“Very helpful team loan car delivered & collected oasis promised”

Posted 4 months ago

Good afternoon Kelvyn, Thank you for taking the time to provide your kind review. Kind regards EasiDrive

Posted 3 months ago

“Easidrive dealt with everything. My vehicle was written off and the negotiated a great price and I had a courtesy van delivered the day after my accident and was paid out within three weeks. Great service”

Posted 4 months ago

Good afternoon Allan, Thank you for taking the time to provide your kind review, your feedback is much appreciated and we're happy we could help. Kind regards EasiDrive

Posted 3 months ago

“Work done satisfactory, car hire okay, unfortunate repair required the car be driven to repair centre 150+ miles each way, that could have been done locally.”

Posted 4 months ago

Good afternoon Norman, Thank you for taking the time to provide your kind review, we are sorry that you were not 100% satisfied. We are always striving to ensure our customers have the best possible service and your feedback will help us achieve this. Kind regards EasiDrive

Posted 3 months ago

“The whole matter from start to finish was dealt with very professionally no fuss no worries and James was very helpful”

Posted 4 months ago

Good afternoon John, Thank you for taking the time to provide your kind review, your comments are much appreciated and have been relayed to the handler involved. Kind regards EasiDrive

Posted 3 months ago

“Fabulous really good”

Posted 4 months ago

Good afternoon Holly, Thank you for taking the time to provide your kind review, your comments are much appreciated. Kind regards EasiDrive

Posted 3 months ago

“Hopefully you have all what you have requested off me.”

Posted 4 months ago

Good afternoon Timothy, Thank you for taking the time to provide your kind review. Kind regards EasiDrive

Posted 3 months ago

“Excellent company to deal with, professional, good communications & polite. Everything was done as detailed & on time. Made the process very easy.”

Posted 4 months ago

Good afternoon, Thank you for taking the time to provide your kind review, we aim to provide our customers with an effortless journey and it's fantastic to hear we were able to assist you. Kind regards EasiDrive

Posted 3 months ago

“Very professional.”

Posted 4 months ago

Good afternoon Eryl, Thank you for taking the time to provide your kind review. Kind regards EasiDrive

Posted 3 months ago

“Great service 10 out of 10”

Posted 4 months ago

Good afternoon Edgar, Thank you for taking the time to provide your kind review, your comments are much appreciated. Kind regards EasiDrive

Posted 3 months ago

“Got the job done but were frustrating to deal with initially and advised me against using the at fault parties insurance company which led to me being £250 worse off.”

Posted 4 months ago

Good afternoon Adrian, Thank you for taking the time to provide your review, we are sorry to hear of your concerns. Please feel free to contact complaints@easidrive.com should you wish for the matter to be looked into further. Kind regards EasiDrive

Posted 3 months ago

“At a very difficult time of a non-fault accident whilst moving house, Easi-drive managed to deliver the courtesy car to me despite not yet having any proof of address (new house). It was good to speak to the same person who dealt with my case (Thanks James!) and to have it all explained.”

Posted 4 months ago

Good afternoon, Thank you for taking the time to provide review, your comments are much appreciated and have been relayed to the handlers involved. Kind regards EasiDrive

Posted 4 months ago

“I was most impressed by the efficiency of the service.No sooner had the matter been placed in your hands a courtesy car appeared and as I had mentioned that my own car,which was in for repair,was a Toyota Hybrid,the car provided was also a Toyota Hybrid which was a gesture I greatly appreciated.The person who delivered the car did a very competent job in explaining the essentials of how it operated and what to do in the event of a problem and when my own car was returned the Easidrive car was collected within hours so altogether an extremely good experience and I would certainly recommend Easidrive to others.”

Posted 4 months ago

Good afternoon Walter, Thank you for taking the time to provide your kind review, we aim to provide a comparable vehicle wherever possible and its great to hear of your experience with us. Kind regards EasiDrive

Posted 4 months ago

“I had a fantastic experience with EasiDrive got a lovely car . I highly recommend . It to my friends & family”

Posted 4 months ago

Good afternoon Linda, Thank you for taking the time to provide your kind review, your comments are much appreciate and we're happy that we could help. Kind regards EasiDrive

Posted 4 months ago

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EasiDrive is rated 4.8 based on 535 reviews