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EasiDrive Reviews

4.8 Rating 534 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

4.8

Based on 534 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A terrible company would never use them again”

Posted 4 months ago

Good afternoon Lisa, Thank you for taking the time to provide your review, we are sorry to hear of your dissatisfaction. A complaint has been registered with respect to your concerns and will be addressed, Kind regards EasiDrive

Posted 4 months ago

“Great service by Easidrive from first contact, my hire car was delivered the next morning after my incident, arranged a time that suited me over the phone. The car was a more than suitable replacement for my damaged vehicle and the delivery driver explained everything to do with the hire process and gave a demo on key functions. Easidrive forwarded me write off payments as received from third-party insurer same day and kept me updated throughout the process, I was given some time to remain in possession of the hire vehicle whilst I shopped for a replacement of my own, again collection was organised for a time that suited me and the car was collected with no hassle Particularly wanted to highlight a great service by James over the phone who handled my claim, he was available each time I had a query or needed an update and was always available to help me.”

Posted 4 months ago

Good afternoon Jack, Thank you for taking the time to provide your kind review, your feedback is very much appreciated. I can confirm that your comments have also been relayed to James and the teams involved with the handling of your claim. Kind regards EasiDrive

Posted 4 months ago

“From start to finish the service was fantastic”

Posted 5 months ago

Good afternoon Kathryn, Thank you for taking the time to provide your review, your feedback is much appreciated. Kind regards EasiDrive

Posted 5 months ago

“Amazing service, quick to help and couldn’t be more helpful, Brilliant job couldn’t ask for more both on phone and email . thank you”

Posted 5 months ago

Good afternoon Neil, Thank you for taking the time to provide your kind review, we am to provide all of our customers with an effortless experience and we're happy we could help. Kind regards EasiDrive

Posted 5 months ago

“Very helpful and pleasant people.”

Posted 5 months ago

Good afternoon Anne, Thank you for taking the time to provide us with your review, your comments are much appreciated. Kind regards EasiDrive

Posted 5 months ago

“Excellent on all fronts. The information staff and car was 1st class. No complaints at all would’ve recommend to anyone”

Posted 5 months ago

Good afternoon Christine, Thank you for taking the time to provide your review, your feedback is much appreciated. Kind regards EasiDrive

Posted 5 months ago

“Excellent service, considerate of my needs during a difficult time but ensured ensured everything went smoothly at every stage. Cannot recommend them highly enough!”

Posted 5 months ago

Good afternoon Peter, Thank you for taking the time to provide your review and your kind comments, it's great to receive such feedback and your comments are much appreciated. Kind regards EasiDrive

Posted 5 months ago

“Excellent service car was lovely to drive and very clean. Delivery was spot on will use again in future!”

Posted 5 months ago

Good afternoon Tanya, Thank you for taking the time to provide your review and your kind comments Kind regards EasiDrive

Posted 5 months ago

“Delivery of hire car as stated driver’s polite”

Posted 5 months ago

Good afternoon Roy, Thank you for taking the time to provide your review, your kind comments have been passed on to the driver who delivered the vehicle. Kind regards EasiDrive

Posted 5 months ago

“Everyone that dealt with me by phone or in person were very helpful. The service provided was excellent.”

Posted 5 months ago

Good afternoon Grace, Thank you for taking the time to provide your kind review, taking the time to provide your feedback is much appreciated. Kind regards EasiDrive

Posted 5 months ago

“The whole process with EasiDrive was excellent. Professional, prompt, caring, attention to detail, polite and friendly.”

Posted 5 months ago

Good afternoon , Thank you for taking the time to provide your review, your comments are very much appreciated and we're happy that we could help. Kind regards EasiDrive

Posted 5 months ago

“I had no problems using the car they provided.Everything was smooth and easy.”

Posted 5 months ago

Good afternoon Folshade, Thank you for taking the time to provide your review, your comments are very much appreciated and we're happy that we could help. Kind regards EasiDrive

Posted 5 months ago

“Couldn't fault EasiDrive from the very first call to the end. Wonderful service and the staff were brilliant.”

Posted 5 months ago

Good afternoon Paul, Thank you for taking the time to provide your kind review and your lovely comments. Kind regards EasiDrive

Posted 5 months ago

“Fantastic service A++++++++++++”

Posted 5 months ago

Good afternoon Mohammad, Thank you for taking the time to provide your kind review, taking the time to provide your feedback is much appreciated. Kind regards EasiDrive

Posted 5 months ago

“Friendly, competent, efficient and timely service. Kept up to date on all progress during the process”

Posted 5 months ago

Good afternoon Lawrence, Thank you for taking the time to provide your kind review, we aim to provide our client's with an effortless experience and happy that we could help. Kind regards EasiDrive

Posted 5 months ago

“James has been so helpful throughout thankyou for prompt service”

Posted 5 months ago

Good afternoon Christine, Thank you for taking the time to provide your kind review, your comments are much appreciated. Your feedback has also been relayed to the handler involved with your case. Kind regards EasiDrive

Posted 5 months ago

“Excellent service in all regards”

Posted 5 months ago

Good afternoon Hossein, Thank you for taking the time to provide your review, your comments are much appreciated. Kind regards EasiDrive

Posted 5 months ago

“Great curtesy car my car repaired perfectly”

Posted 6 months ago

Good afternoon Michael, Thank you for taking the time to provide your review, we're happy we could help place you back in the same position prior to your non-fault accident. Kind regards EasiDrive

Posted 5 months ago

“Excellent!”

Posted 6 months ago

Good afternoon , Thank you for taking the time to provide your kind review. Kind regards EasiDrive

Posted 5 months ago

“The service I received was incredible after the accident. Within a couple of days my car had been collected and a hire car delivered. The consultants I spoke with were so helpful and professional. I couldn’t have asked for more.”

Posted 6 months ago

Good afternoon Kathryn, Thank you for taking the time to provide your review. We aim to provide our customers with an effortless customer journey throughout their claim and your feedback is much appreciated. Kind regards EasiDrive

Posted 5 months ago

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EasiDrive is rated 4.8 based on 534 reviews