easy-frame.co.uk Reviews

Name: easy-frame.co.uk
Address: 29 Rath Road, Warrenpoint
Rating: 4.78

4.8 Rating 1,197 Reviews

95 %

of reviewers recommend easy-frame.co.uk

4.8

Based on 1,197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About easy-frame.co.uk:

Made To Measure Picture Frames

Visit Website

Phone:

02830250089

Email:

sales@easy-frame.co.uk

Location:

29 Rath Road
Warrenpoint
BT34 3RX

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easy-frame.co.uk 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with the quality of the frame. Superbly protected packaging meant that the item was received in mint condition. Would have given five stars but for the omission of tape which we’d prepaid for and wasn’t included(in error.) payment for this has been subsequently refunded.”

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“Easy to use website. Helpful staff when I called with a query. Speedy delivery. Very pleased!”

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“Absolutely pleased with my frame...exceeded my expectations..thank you”

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“Another great purchase and smooth transaction”

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“Really easy to use made to order service. This option made it simple to get the right frame for our awkwardly sized print. The frame arrived well packaged and looks great. Would highly recommend.”

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“Excellent all round. Would recommend and will use again”

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“Easy to order. Frames arrived very fast and the quality is better than I hoped for. Would recommend”

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“Frame received quickly and it’s perfect for the picture I want to frame”

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“Poor quality frames for the price. My frame arrived damaged and warped, I was offered a replacement but as I am so disappointed with the quality I told them not to bother. You could but the same quality frame from IKEA for a fraction of the price.”

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“I've bought 5 frames now, having also dealt with galleries and places like Amazon, none of which have been as good. The frames are made to measure and of a very good quality. I'll certainly buy more in the future and that's the best praise I can give.”

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“Very good service. I Have now bought 2 frames and pleased with both. Fast delivery and well packaged. Thankyou!”

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“Great service, excellent frames made to measure, exactly what I was looking for. Prompt delivery, package arrived well wrapped and secure. All in all, excellent. Recommended.”

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“Absolutely delighted with the frame. Well made and superbly packaged for delivery. Would highly recommend.”

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“Exactly what I ordered great delivery time and communication. Quality of the frame is excellent”

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“Exactly what I wanted many thanks. Fast service and well packaged. Perfect.”

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“A really beautiful frame delivered in excellent protective packaging.”

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“My order was delivered in good time and the frame looks to be very well made, thanks”

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“Great! Love our frames, arrived quicker than we expected”

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“Arrived quickly, well packed, more importantly, good quality and value for money. I will be using easy-frame again.”

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“Placed order on website 29/12/20, paid by PayPal. Immediately got acknowledgment from PayPal nothing from Easy-Frame. Sent email 9/1/21 asking for update. No response at all by 11/1/21. Raised a dispute on PayPal and immediately received a refund. I assume PayPal must have frequent issues with this company if they’ll issue an immediate refund!”

Helpful Report

Hi Carron. The email used when placing the order was incorrect and has a spelling mistake at the end, this is why you did not receive an order confirmation. I have also checked our email system and we have received no emails from you regarding your order, or we would have responded. We would ask that you ensure correct details before leaving a negative review, and automatically assuming that it was an issue with our business when in fact you had no correspondence was because you entered the correct email address. As advised on our website orders can take up to 12 working days to be dispatched. Your order is on working day 7. We will email once the order has been dispatched if you would like to provide a correct email address. As advised on our website our Factory would reopen on 4th January. Regards Hannah

easy-frame.co.uk is rated 4.8 based on 1,197 reviews