easy-frame.co.uk Reviews

Name: easy-frame.co.uk
Address: 29 Rath Road, Warrenpoint
Rating: 4.78

4.8 Rating 1,197 Reviews

95 %

of reviewers recommend easy-frame.co.uk

4.8

Based on 1,197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About easy-frame.co.uk:

Made To Measure Picture Frames

Visit Website

Phone:

02830250089

Email:

sales@easy-frame.co.uk

Location:

29 Rath Road
Warrenpoint
BT34 3RX

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easy-frame.co.uk 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, friendly, helpful staff, fast delivery.”

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“Excellent service, very fast and efficient. Easy Frame made an great job of my frame and it was very well packaged. The price and value for money were very good. I would definitely use them again and recommend them to others.”

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“Good service, good product.”

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“Frames are first class, exactly as I ordered and well made!”

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“Nightmare, it was the worst customer experience in my life! I was waiting for 2 months my frames to arrive and was regularly told on a customer support line that frames are coming. 2 months past - my frames were still not delivered so I just lost my time. I sincerely don’t recommend you ordering from them, you will just loose your time.”

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“The turnaround time for a bespoke frame was quicker than stated. The frame was of excellent quality.”

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“Perfect size and excellent quality”

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“Very good service, frames arrived in good time and were well wrapped”

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“Very quick delivery and good quality. Highly recommended and would use company again.”

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“Thank you my frame looks beautiful. the size is exactly what i wanted for my picture. I am very happy with your service and product”

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“Customer service is very poor, as are estimated delivery times (I chose this company as they state they are operating as normal) It is impossible to contact via telephone and as there have been issues with my order, the wait for a reply to numerous emails is unacceptable. I would never use this company again due to the lack of help and timely communication.”

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“Great quality. Exactly what I ordered.”

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“Lovely frames. Accessories good and very safely packaged.”

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“Great affordable frames. Pleasurable experience, have ordered from them 3 times now and will again.”

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“Website made it easy to select the right frame. Shipped within a couple of days. Great service.”

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“Stay clear I've ordered many times from this company before but on this occasion I was sent mounts the wrong size, I asked for a refund as I'd already ordered replacements elsewhere but they refused and said I wasn't entitled as my order was customised. They sent me the wrong size so by law i was entitled to a full refund. Awful customer service, I'll claim my refund through PayPal.”

Helpful Report

Hi, you have left your review on the wrong company. We easy-frame with a hyphen, you have purchased from easyframe without a hypen. Please see the correct companies details below: https://www.easyframe.co.uk/ Please remove this review.

“Excellent service and a great product. Very helpful and friendly staff, nothing was too much trouble. Very responsive on chat and answered all my questions and queries. Product arrived within expected delivery time. The frames were packaged very well, no damaged during transit. I was delighted with the quality of the made to measure frames and mounts. I would definitely use them again.”