Dr Sam's Reviews

Name: Dr Sam's
Address: 308 Great Western Studios, 65 Alfred Road, London, City of Westminster
Rating: 4.69

4.7 Rating 2,851 Reviews

93 %

of reviewers recommend Dr Sam's

Visit Website

678

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Nederlands

Français

Italiano

Dansk

Español

“I used to over complicate my skincare routine, and since discovering Dr Sam’s products its allowed me to strip everything back and understand what products im using and the ingredients. Ive been using her products for around 6 months now and my skin has never been better. Its glowing and feels healthier everyday.”

Helpful Report

Posted 1 year ago

“I paid for next day deliver on Friday 4th October I am still waiting to receive my parcel or confirmation is even been sent”

Helpful Report

Posted 1 year ago

“Skincare to the point, I like how minimal Dr Sam’s is. The products contain a great combination of ingredients that make an impact and there isn’t the fuss of having lots of products, simplifying and making your skincare routine quick and easy.”

Helpful Report

Posted 1 year ago

“Lovely micellar water. Skin feels clean and fresh after use. Thank you.”

Helpful Report

Posted 1 year ago

“The company is very honest about skin care concerns and results the products bring. I like the loyalty program too”

Helpful Report

Posted 1 year ago

“The best skincare brand- products deliver what is promised and price is ok. I recommend simple but robust routine offered”

Helpful Report

Posted 1 year ago

“I have bought several items from the site and every time it has been a si.ome, straightforward process. P&P is good and delivery is first rate. Can't recommend highly enough.”

Helpful Report

Posted 1 year ago

“Love the products, so gentle for my sensitive skin. I’ve seen results overnight with the intense moisturiser and the essential cleanser!”

Helpful Report

Posted 1 year ago

“I received an email in the middle of the night to let me know that my subscription of three items is getting shipped. I had forgotten to change or amend the items as I now needed different ones. I contacted Dr Sam’s customer service which was very good but basically it was too late to cancel the order. I was advised to refuse the delivery when the Royal Mail delivers it. So this is what I did. I will now re-order the items I need. So problem sorted, however this is of course extra hassle for everyone. Hence if I may, I would suggest that if you could send an email a day or two before the subscription delivery is due, this could then act as a prompt to amend or skip the order, if needed. Other subscriptions that I have had seem to do it, and it think it’s a helpful thing to have, in order to avoid unwanted deliveries. Kind regards Larisa”

Helpful Report

Posted 1 year ago

“Great service, delivery on time.”

Helpful Report

Posted 1 year ago

“Love Dr Sam’s products 🥰”

Helpful Report

Posted 1 year ago

“I love Dr Sam products. They have really transformed my skin. I’ve only needed to use the cleanser and moisturiser (original & intense) to make my skin so much better! I had a facial done 11 months ago and instead of helping my skin - it ruined it. It took me months to find products to help my skin get back to normal and after 9 months & several brands, Dr Sam was just amazing and transformed my skin. Only issue is - when you gain points, they don’t notify you in the checkout you can’t use both points & a discount code - so I got sent a points code but it’s split my ‘points up’ so I know have mini vouchers rather than 1 big one but that’s just a minor issue.”

Helpful Report

Posted 1 year ago

“Am new to the brand but am loving the quality and look of the products so far!”

Helpful Report

Posted 1 year ago

“Excellent skin care.”

Helpful Report

Posted 1 year ago

“Extremely frustrated with recent experience ordering on the website. Firstly I set up a duplicate subscription (in error) and having emailed customer service to cancel, I am still waiting for a response 5 days later. Secondly I ordered a product to be delivered to me, but somehow I or the system selected the wrong shipping address - and the item has now been sent and received and I still dont have the product I wanted.. Feel like tearing my hair out and need to go and calm down. Never had these issues with subscriptions or orders in the past....”

Helpful Report

Posted 1 year ago

Hi there, thank you for letting us know of this, we are very sorry to hear of your experience. I can see your duplicate subscription has now been cancelled as requested. We have gotten in touch to further assist you.

Posted 1 year ago

“Love these products although I have found the brightly serum to be very gritty and when I use it I would have piling after using moisturiser”

Helpful Report

Posted 1 year ago

“I love all dr sams products they are quite literally the best skincare products which truly deliver on their promise!”

Helpful Report

Posted 1 year ago

“Love the products Didn’t go quite right with the free samples thought I had option for 2 but just got 1 Thanks”

Helpful Report

Posted 1 year ago

“Excellent products and service”

Helpful Report

Posted 1 year ago

“Emails to let me know item is to be dispatched comes at just the right time”

Helpful Report

Posted 1 year ago

Dr Sam's is rated 4.7 based on 2,851 reviews