Dr Sam's Reviews

Name: Dr Sam's
Address: 308 Great Western Studios, 65 Alfred Road, London, City of Westminster
Rating: 4.69

4.7 Rating 2,850 Reviews

93 %

of reviewers recommend Dr Sam's

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678

Anonymous

Anonymous // 01/01/2019

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“Love this serum!”

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Posted 11 months ago

“I'm really impressed with all the products so far - the reviews are the real deal! I really have seen an improvement in my skin and am particularly grateful for it resolving the stubborn perioral dermatitis I had.”

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Posted 11 months ago

“Love all the products from Dr Sam! Moisturiser is my favourite, using it for more than 2 years now and enjoy my healthy skin!”

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Posted 11 months ago

“Bought the Neutralizing Gel for my daughter because I have a great experience with other dr Sam’s products on my older skin. My daughter has a very sensitive skin with break outs. The Neutralizing Gel had made a big difference. Her skin looks beautiful, no breakouts anymore!”

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Posted 11 months ago

“Great product!”

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Posted 11 months ago

“This is the first moisturiser that I have liked enough to repeat buy online.”

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Posted 11 months ago

“I have struggled with my skin for years. My skin is very sensitive as I struggle with eczema. A friend recommended Dr Sams to me and I can only wish that I knew about this sooner, I love skincare but I have completely stripped back everything I have because Dr Sams is all I need.”

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Posted 11 months ago

“A clear and well-designed website that is easy to navigate and informative. Shipping is always prompt and reliable.”

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Posted 11 months ago

“Great products. Really love the intense moisturiser and nightly serum”

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Posted 11 months ago

“I am a longtime fan of the range and have always had good experiences ordering from the website. Very easy to navigate, and the routine finder is helpful.”

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Posted 11 months ago

“Terrible service !!! Do not sign up to a subscription with this company! I did not get a notification informing me that my next subscription was due! The last one was the same & I thought I had deleted my account!!! Apparently not! I got an email out of the blue informing me that another bottle of the cleanser was already on its way! I now have 3 bottles & I sell haven’t finished my first!! I’m fuming …& when I write to them they totally ignore my question???”

Helpful Report

Posted 11 months ago

Hi Sophie, thank you for getting in touch. By subscribing, you agreed to a 3-payment cycle in exchange for a 20% discount on your products. You have the flexibility to amend the shipping frequency to whichever intervals suit you. After reviewing your account, we see that you've now completed 3 payment cycles, so you are now eligible for cancellation. As requested, your subscription has been successfully cancelled. No further shipments or charges will be made, and no further action is required. We have got in touch directly to provide further assistance, should you require it.

Posted 11 months ago

“Over the years, like many individuals, I have experimented with numerous skincare products, investing significant money in believing what was promoted by advertising campaigns, without any discernible improvement in my skin’s condition. I am delighted to have discovered Dr. Sam’s Skincare. I have recently purchased the Flawless Cleanser and have been using it for a week. I have already observed positive effects on my blemishes and pores, resulting in a refreshed and clean complexion. Based on my experience with the Skincare Routine, I have ordered additional products and eagerly anticipate their arrival. I appreciate the personal touches incorporated into the website, such as the availability of email support and instructional videos. These elements have contributed to my overall impression and will now commit myself to Dr. Sam’s Skincare products.”

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Posted 11 months ago

“Lovely products”

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Posted 11 months ago

“Great products delivery is a little slow”

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Posted 1 year ago

“Loving the products”

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Posted 1 year ago

“products are expensive however early days but seem to very good quality.”

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Posted 1 year ago

“Love the cleanser and intense moisturiser. Helped a lot after used another retinol.”

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Posted 1 year ago

“I haven't received my products yet but asked to fill this out to get 100 points”

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Posted 1 year ago

Hi M, thanks for providing this feedback. I am really sorry to hear that you haven't received your order before being asked for a review, however your tracking showed delivery as successful 2 days prior. We've got in touch directly to provide further assistance.

Posted 11 months ago

“Great cleanser, have repurchased”

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Posted 1 year ago

“This is serious, no nonsense, effective skincare. I particularly rate the Flawless Cleanser and Flawless Moisturiser; genuinely the best. I am using prescription azaleic acid and retinol at present but, when not doing so, really rate the A Nightly Pro and Brightly. My only issue is the packaging; I have experienced multiple pump failures on these products. You really need to invest in better packaging.”

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Posted 1 year ago

Dr Sam's is rated 4.7 based on 2,850 reviews