“The products didn’t suit my sensitive skin, but once I raised the issue, the customer service team guided me in the best possible way. They showed great understanding and made sure everything was resolved fairly. I truly appreciate their professionalism and care.”
“I had gone from combination to dry skin and was struggling to find a moisturiser that actually works but also allowed my makeup to stay on my face and not slip off like others I had tried”
“Ordered the radiance kit and then ordered full size of the cleanser, Brightly serum, Flawless moisturizer & daily sunscreen. So far so good! I already use prescription retinoid at night so not using the Nightly serum. Love the Brightly serum! - I think it's helping w/ my mild rosacea, acne & pigmentation. Flawless moisturizer is just enough hydration for summer and I don't find the Flawless daily sunscreen to be overly dewy/greasy as some reviewers have found it to be. It dries down somewhat and leaves a nice glow.”
“I was recommended Dr Sam's by my facialist after struggling with hormonal breakouts and post inflammatory pigmentation for years. At 40, I must've tried everything! The highest end, supermarket grands and every trend going, and NOTHING worked. My skin ended up worse, with my barrier compromised.
Well, what a game changer Dr Sam's has been! My skin is better than it ever has been, and I now have a simple but luxurious skincare routine that I can religiously stick to. Yes, the products may be pricey (although nowhere near as pricey as many that deliver nowhere near the results!) but they are worth every penny!
The website is easy to navigate - just look up your skincare concern and it'll direct you to the relevant products - and the online skin assessment is brilliant.
I'm now a Dr Sam's devotee for life!”
“The website is easy to navigate. I really appreciate the description of each product and the ingredients clearly listed. This always helps me make a better choice for my skincare. The only thing that frustrated me a bit was having to pay $40 CAD on duties & import fees after I placed my order, since UPS was the delivery service. Was a bit of a surprise and quite pricey. Maybe one day Dr. Sam products will make their way into some Canadian stores.”
“Very happy with the products and I think the prices are reasonable. I wish the sample pack has a bit more inside to try out for at least few days instead of tiny one day portion”