DPR Tools & Ironmongery Reviews

Name: DPR Tools & Ironmongery
Rating: 4.78

4.8 Rating 220 Reviews

96 %

of reviewers recommend DPR Tools & Ironmongery

Company Reviews

Metrics

Info

4.8

Based on 220 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01772 796244

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brill service will purchase from them again”

Helpful Report

Thank you so much for your kind 5 star review, Jason! We are so glad that you were happy with the service DPR Tools & Ironmongery provided!

“Great staples and arrived quickly and in perfect condition”

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Thank you so much Peter for your generous 5-star rating of DPR Tools & Ironmongery! We are so glad you're pleased with your purchase of the staples and that they arrived quickly and in perfect condition.

“Excellent quality product at a very reasonable price.”

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Thank you for your 5 star rating of DPR Tools & Ironmongery! We truly appreciate your feedback!

“Very good”

Helpful Report

Thank you for your 5 star rating of DPR Tools & Ironmongery. We really appreciate your feedback and glad you were happy with your recent purchase. Kind regards DPR

“Very good service, fast delivery and very good price good people to know”

Helpful Report

Thank you very much, Andrew! We are so pleased to know that you had a good experience with our customer service, fast delivery and great prices. Kind regards DPR

“This is the first time i have purchased from DPR Tools & Ironmongery and what a lovely experience . Very good price for a very good product and very pleasant people to deal with on the phone and were very helpful so full marks from me and i would purchase from this company again .”

Helpful Report

Hello Robert Thanks so much for leaving us this review! We are so pleased to hear you were happy with your recent shopping experience with us. Kind regards DPR

“excellent service from beginning to end will use again without a doubt.”

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Hello Michael Thank you very much for taking the time to leave us this 5* review! We appreciate the feedback and glad you were happy with the service you received. Kind regards DPR

“Poor packaging resulted in metal lock plates being damaged”

Helpful Report

Hello We are sorry that you experienced a problem with your items packaging. From the email we received from you advising us of the broken parcel, we were not aware of any damage to the items. If we had known the items were damaged, we would of course replaced these for you. We have passed the comments regarding the packaging onto the relevant persons. Apologies for the inconvenience. Kind regards

“Good service, fast despatch.”

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“Product turned up on time. Very impressive service would definitely use this company again.”

Helpful Report

Thank you very much for taking the time to leave us this review, we are pleased you are happy with the service you received from us. Kind regards DPR

“Good service, ready to collect early.”

Helpful Report

Thank you for taking the time to leave us this review. We are pleased you are happy with the service you received and hope to see you again soon. Kind regards DPR

“The website is user-friendly and the Order was handled very efficiently. The product had slight scratches on one part but as the delivery cost of returning goods to DPR is at the customer's expense, I decided to accept it. What really let the service down was Royal Mail's delivery. The item was sent using a '24 hour' service, passed to Royal Mail on Tuesday and delivered on Friday. There was no tracking information on Royal Mail's website while in transit and the automated call from Royal Mail on Friday morning said only that the item would be delivered that day, not when.”

Helpful Report

Thank you for taking the time to leave us this review, it is very much appreciated! We thank you for your feedback. Kind regards DPR

“Good value!”

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Thank you for taking the time to leave us this review - we are pleased to hear you are satisfied with your order! Thanks DPR

“Amazing service, couldn’t be better. So happy with my order, would highly recommend”

Helpful Report

Thank you for taking the time to leave us this review! We are so glad you are happy with your order and the service you received. Thanks DPR

“A very reliable supplier, good communications with their sales staff. Product purchased was 100% OK, well-wrapped & arrived on time.”

Helpful Report

Hello Robert Many thanks for taking the time to leave us a review. We are glad you were happy with your purchase and the service you received. Kind Regards DPR

“Exactly as advertised. Very fast delivery. Package had split open on arrival but contents were secure”

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Hi Peter Thank You For Your Review Much Appreciated We Hope To See You Again Soon. Nathan DPR Tools & Ironmongery

“Had what I needed. Right price. Delivered promptly.”

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Hi Edward Thank You For Your Review Much Appreciated, We Hope To See You Again Soon. Nathan DPR Tools & Ironmongery

“The Nail Gun is Top Quality as was the service from this company. The price was the best I could find, the delivery was very quick, the item was well packed. What more could you ask for. I had never heard of DPR before but have now added them to my Favourites list and they will be my first port of call from now on.”

Helpful Report

Hi Thank You For Your Review Much Appreciated Glad To Hear You Like Your Product & The Service We Hope To See You Again Soon. Nathan DPR Tools & Ironmongery

“These guys are excellent couldnt compliment them enough and on my doorstep what more could anyone want , helpful and friendly and good service See you in New year”

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Hi Thank You For Your Review Much Appreciated Glad To Hear You Like The Service You Received & We Hope To See You Again Soon. Nathan DPR Tools & Ironmongery

“Great service. Great product.”

Helpful Report

Hi Thank You For Your Review Much Appreciated Glad To Hear You Like Your Product & The Service You Received & We Hope To See You Again Soon.

DPR Tools & Ironmongery is rated 4.8 based on 220 reviews