“I had purchased a ticket for Michael Buble ticket at Manchester which was a very good seat. A few weeks later I was rang and asked if I would like a better seat nearer to the stage and in VIP area at no extra cost which I chose to take. When I went to the concert the new seat was not in VIP and as the stage came out to the end if the blocks the original seat was noted to be a much better seat so felt I had been misled...”
“Was charged for recorded delivery for tickets but was sent tickets online (e-ticket). Had to request refund. However the company was very quick and responsive.”
Hi Narinder, First of all your postage has been refunded today. AND ANY OTHER CUSTOMERS WHO HAVE BEEN CHARGED POSTAGE AND ARE SENT TICKETS ELECTRONICALLY PLEASE CALL US BETWEEN 10AM -5PM MONDAY TO FRIDAY AND WE WILL REFUND YOUR POSTAGE IMMEDIATELY WHILST YOU ARE ON THE PHONE.
Unfortunately because we are ticket brokers who buy and sell tickets for sold out events and best seats, from lots of many different sources, we ourselves don’t know until literally days before the event whether they are going to be electronic tickets or hard tickets. So therefore we cannot give you an electronic ticket option when buying your tickets, which is sometimes 6 – 9 months in advance.
Hope that explains it, sorry for the inconvenience. Many Thanks Double8Tickets.com
