“I left it late to book tickets to see status quo at hammersmith on Saturday night. I went on line and had a lot of problems to get on the hammersmith site. so I tried double 8 site I got on there site and ordered the tickets with no problems at all. Had a phone call from double 8 the next day to say one of the girls from the office would meet me outside the venue on Saturday night .She also text me to let me know what time she would meet me there and I got my tickets. A very good service two very happy people”
“Initial communication was poor as I was unable to contact Dble8 for quite some weeks even leading up to the show . However once contact was made the tickets arrived electronically as promised , fantastic seats culminating in a very special experience .”
“Booked 2 Take That tickets in March. Got a bit panicky when I hadn't heard anything by the week before when concert was on 9th June the following Friday at the O2. They said they would be sent out Monday. They rang me Monday and said they could offer me better seats at same price and they'd be emailed for me to print them off. I was really pleased with the tickets. Good seats and great concert. Expensive, but it was a special treat for me and my daughter. I would use Double8 again for a special concert.”
“I panicked when I was in Brazil and Rod Stewart tickets were released, just got on my I Pad and booked 2 tickets, Hope the tickets I have are as good as was promised as I was surprised the value of the ticket was a lot less than I paid but hopefully it will be worth it, I will write a review after the show”
“I had purchased a ticket for Michael Buble ticket at Manchester which was a very good seat. A few weeks later I was rang and asked if I would like a better seat nearer to the stage and in VIP area at no extra cost which I chose to take. When I went to the concert the new seat was not in VIP and as the stage came out to the end if the blocks the original seat was noted to be a much better seat so felt I had been misled...”
“Was charged for recorded delivery for tickets but was sent tickets online (e-ticket). Had to request refund. However the company was very quick and responsive.”
Hi Narinder, First of all your postage has been refunded today. AND ANY OTHER CUSTOMERS WHO HAVE BEEN CHARGED POSTAGE AND ARE SENT TICKETS ELECTRONICALLY PLEASE CALL US BETWEEN 10AM -5PM MONDAY TO FRIDAY AND WE WILL REFUND YOUR POSTAGE IMMEDIATELY WHILST YOU ARE ON THE PHONE.
Unfortunately because we are ticket brokers who buy and sell tickets for sold out events and best seats, from lots of many different sources, we ourselves don’t know until literally days before the event whether they are going to be electronic tickets or hard tickets. So therefore we cannot give you an electronic ticket option when buying your tickets, which is sometimes 6 – 9 months in advance.
Hope that explains it, sorry for the inconvenience. Many Thanks Double8Tickets.com
“Nothing has gone wrong yet but just frustrated that you get no reply plus like others have said that you pay postage but get the tickets emailed. Plus emailed tickets are quite obviously photocopies and not the original which is a very big concern. Don't want to turn up to a concert 2.5 hours away and find that I can get in.”
“These tickets were bought including GBP 10 fee for postal delivery, no other choice was given at the checkout. It turned out that they then were issued electronically and no tickets were ever sent by post. What was the GBP 10 for???”
Hi Alain,
First of all your postage has been refunded today. AND ANY OTHER CUSTOMERS WHO HAVE BEEN CHARGED POSTAGE AND ARE SENT TICKETS ELECTRONICALLY PLEASE CALL US BETWEEN 10AM -5PM MONDAY TO FRIDAY AND WE WILL REFUND YOUR POSTAGE IMMEDIATELY WHILST YOU ARE ON THE PHONE.
Unfortunately because we are ticket brokers who buy and sell tickets for sold out events and best seats, from lots of many different sources, we ourselves don’t know until literally days before the event whether they are going to be electronic tickets or hard tickets. So therefore we cannot give you an electronic ticket option when buying your tickets, which is sometimes 6 – 9 months in advance.
So Thanks for leaving this review Alain so we could get this message out there. Hope you enjoyed Lisa Stansfield from your seats in the first 5 rows – Right at the front!! We see you have used us before and we hope you use us again now we have cleared this matter up. Many Thanks Double8Tickets.com
“Paid £125 pound for a ticket that should have cost £62 & this also included £9 for posting, only to be told I should print off my own tickets (bought 2) so not very impressed & won’t be buying from ticket master in the future”
Hi Lesley, Sorry you were unhappy with our service. Your postage has been refunded, also your seats for Nashville were in row 7 of the VIP Block right next to the stage, it was a total sell out plus it was a SATURDAY night Show, plus it was Nashville's farewell tour. We are ticket brokers who buy and sell tickets for sold out events. And this was a very hot ticket! Hope this explains things for you and hope you had a great night from your amazing seats! Double8Tickets.com
Hi Michael, We have spoken to you since you left this review and you agreed you were more than happy with our service. We hope you enjoyed QOTSA, Hope you use us again and when you have a spare minute if you wouldn't mind updating this review that would be great! Many thanks Double8Tickets
