Doors of Distinction Reviews

4.44 Rating 140 Reviews
87 %
of reviewers recommend Doors of Distinction
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Own Driver
average delivery time
Within 5 Days
on-time delivery
Greater than 92%
accurate and undamaged orders
Greater than 89%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
Read Doors of Distinction Reviews

About Doors of Distinction:

Doors of Distinction is a family run business established over 30 years ago selling quality doors to the retail and trade markets and has now grown to be one of the largest door retailers in the country.

We go the extra mile by offering good sound advice direct from loyal and knowledgeable sales advisors with many years of experience between them.

Our range includes quality timber internal and external doors, bi-folding doors, room dividers, fire doors and door furniture. We are committed to delivering a exceptional service providing solutions that help customers achieve their dreams.

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Max was super helpful on the telephone, produced quotes within minutes and made suggestions. Would 100% use this company again and recommend.
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It's great to hear such good feedback. We have made the conscious decision, as a company, to talk to our customers and not hide behind a web based ordering system so that we can offer advice and make sure the customer does not order the wrong thing. Max helping you is a classic example of this policy working. Max will be really pleased with your comments. Thank-you very much for the Great Review.
Good product and staff were very nice to deal with.
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Thank-you Mrs Kelly for the excellent Review. We try our best to recruit friendly staff and the training gives them the knowledge to advise with confidence. If you need help in the future anyone here will be able to help but it was Max you dealt with on this occasion. Thanks again for the Excellent Review.
Nice quality product, delivered promptly and with no hassle.
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Thank you for the excellent review. I hope you enjoy the look of the doors for many years to come. They are a very well made, stylish door. Max will be pleased you are happy with the door and service given. Thank-you again.
Great service superb doors. Nice people to deal with. Happy New Year to them as we will certainly recommend.
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Thank-you John. Hannah will be really please to get this feedback. I hope you enjoy the doors for many years to come. If you need any help at a later date please contact any member of the team and they will all be able to help. Thanks again for the Great Review.
Great customer service by a named contact who saw us instore and responded promptly to emails. Team were very knowledgeable and gave good advice. They were able to supply the exact doors I wanted from Deanta for my downstairs replacements doors at a very good price. Delivery was when they said it would be. I'll be using this company next time I need new doors for upstairs!
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Thank-you Malcolm for the great Review. Hannah looked after you and she will be very pleased to read your feedback. You have bought some good doors and we will be very pleased to help you again when you are ready to replace the doors upstairs. Call/email anytime if you need help or advice. Thanks again for the Review.
The company are great especially Alan who got quotes to me within minutes Excellent service Good selection and reasonable prices
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Thank-you Kim, Alan will be delighted with another great Review. Everyone here tries very hard to deliver a great service and Reviews like yours keep the standards high. Thanks again for the Review and your business. If we can help in the future please do not hesitate to contact us.
Bought ten Deanta Sevilla doors, excellent quality.Service from Doors of Distinction faultless. Would certainly recommend!
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Thank you Andy for the great Review. You have bought some top quality doors and I pleased to hear you have been looked after well. Alan handled your order and I will pass the good news on. Thanks again for the business and the Review.
Excellant product very good quality delivered on time
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Thanks for the great Review Ian. I will pass on the compliments to the Team, in particular Hannah who handle your order. The doors you have ordered are particularly nice and stylish, I hope you enjoy them for many years to come.
Easy and prompt to deal with and most importantly the price was very good.
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Thank you Nick for the great Review. Alan and Max looked after your order and I will pass on the thank-you. We try our best to give both a great product and service and I'm pleased to see it's appreciated. Being able to talk to someone rather than an online portal makes a big difference to our customers. Thank-you again from all the team at Doors of Distinction.
The showroom is well worth a visit. There is a lot of choice of high quality doors and hardware. Throughout, Lee was very helpful and relaxed so that there was no sense of urgency or pressure. The real test of quality of any company is their reaction when things go wrong. This was the case for us when an order for 12 doors had to be changed (through our builder's error) at the last minute causing us some distress. Nothing was too much trouble for Lee. He was sympathetic to our situation and within a short time we had solved the problem, changed the order and delivery arrangements and replaced some returned hardware. We could not ask for better treatment. Very professional. Thanks
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Your order was most welcome and though there were some issues to be resolved along the way, through no fault of yours or ours, we are extremely pleased Lee was able to put his extensive knowledge of the industry and a sympathetic ear to very effective use helping you. He is very professional, as are all the staff, and he is really pleased with your Review.
Thank-you very much again.
Patrick was extremely helpful and I valued his advice. We had purchased doors from this company previously and had no hesitation in making further purchases excellent doors at sensible prices. We thoroughly recommend Doors of Distinction
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Thank-you very much for the order and the great Review. Patrick will be pleased with your comments and it's great to hear you are a repeat customer. We put a lot into our training and coupled with the quality and good value of the products we offer, we are extremely pleased it's being appreciated and noticed. Thank-you again for the Great Review.
Patrick was extremely helpful in advising me about a non-standard height door. He was very responsive to emails, very professional and friendly. Doors of Distinction will be my first port of call for any future doors we require.
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Hello Clive, thank-you for the great Review. We work hard to make sure all our customers are looked after and I'm very pleased to see Patrick has been so helpful. Please do not hesitate to contact us should you need any help in the future. Thanks again.
Great customer service Great delivery and really good doors Excellent
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Thanks Steve. Another great Review for the team and Patrick in particular. It is very much appreciated by the whole team when we get great feedback. I hope you enjoy the doors for years to come. Thank-you for the Review.
brilliant service from Patrick very helpful doors arrived as he advised would not hesitate to recommend Doors of Distinction to anyone. Delivery driver was excellent.
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Thank-you Mr Crocker. Patrick is very knowledgeable and conscientious. I am very pleased to hear the service was great all the way to your door, that is what we aim for. Receiving your Review makes us all feel good so thank-you again.
Ordered.6doors over the phone Patrick was very helpful ,The doors came when he said they would ,I got a local carpenter to fit them and I liked them ,They look bloody good ,I will be using doors of Distinction again in the new year
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Thank-you David, another great Review for Patrick and by the sounds of it a very satisfied customer. We look forward to helping you again in the New Year. Thanks again for the Great Review.
Very helpful customer service from Patrick and the delivery guy. Look forward to dealing with you again.
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Thank you Robert, Patrick will be pleased and Dave the delivery guy will be too. I'll make sure they both know the hard work is worth it. Thanks again and we look forward to helping you in the future.
Alan made the ordering process easy and the doors arrived on time really good service
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Thank you very much for the good Review. Alan takes pride in looking after customers and will be very pleased with the feedback. I hope the refurbishment is going well and please call/email if we can be of any further assistance. Thank you again for the good Review.
Great company to deal with. Our sales adviser Hannah was very knowledgeable and efficient. Delivery was spot on time.
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Thanks John for the nice Review. Hannah will be really pleased, as always, for the good feedback. I am pleased the delivery was on time, especially with the couriers getting busier in the lead up to Christmas. Thanks again for the good Review.
This is the second time we’ve used “Doors of Distinction” and once again the Ordering of two sets of bifold doors was easy and quick. Delivery was quick and the the driver was very courteous. The doors themselves are of excellent quality and they came with everything needed to hang the doors. The price as well was excellent for a quality product - thanks
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Thank-you for the positive feedback. We're glad that you like your Shaker style Bi-fold doors.
It's great to hear that we have hit our service targets from order to delivery.
Thank-you again for your review and your order.
Alan has been very helpful and professional throughout the whole process. His valuable advice at every step is much appreciated.Doors and hnadles arrived earlier than anticipated and are very good quality.
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Hi Naeez, thank-you for the review.
We pride ourselves on the knowledge of our team and the service they deliver so it's great to have such positive feedback which will be passed on to them.
Once again thank-you for the review and placing your business with us.
Doors of Distinction is rated 4.44 based on 140 reviews