DKB Elegance Reviews

Name: DKB Elegance
Address: 7 Kingsway House, Doncaster
Rating: 4.88

4.9 Rating 1,474 Reviews

98 %

of reviewers recommend DKB Elegance

4.9

Based on 1,474 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

DKB Elegance 5 star review on 27th June 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery and highly pleased with the quality of the bathroom set. Thank you Agnes Davidson”

Helpful Report

Posted 2 years ago

“Wonderful personal service and great prices. My go-to provider for all things plumbing, I no longer look elsewhere - DKB every time.”

Helpful Report

Posted 2 years ago

“Smaller than I thought but does the job. Delivery slow.”

Helpful Report

Posted 2 years ago

Hi. Thank you for your feedback. It looks like you missed the diagram on the website product page which shows the sizes, but we are pleased that you have nevertheless found this item to be suitable. The delivery according to our records was 6 working days, so well within our quoted timescales. Regards Mick DKB

Posted 2 years ago

“First class product and service with brilliant comms”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“Bought a copper tap, that has failed within a fortnight after being installed.”

Helpful Report

Posted 2 years ago

Hi Phil As soon as we received your message with photo, we arranged for a replacement tap to be sent out. We thought you might be able to amend or remove this review in the circumstances. Regards Mick DKB

Posted 2 years ago

“Swift, prompt and effortless. Superb service and would definitely use again.”

Helpful Report

Posted 2 years ago

“Easy to order, great price, friendly and professional communication, kept me informed, great product and quick delivery. Would recommend.”

Helpful Report

Posted 2 years ago

“It was not shown how the tal fixes onto the sink. With my 40mm work top and double butler sink the screw thread fitting was too short. I had to order a new part at a cost of £20. Supply more details with your products! Arrived quickly..in a Budweiser beer box.”

Helpful Report

Posted 2 years ago

“Delighted that your staff member was so helpful and knowledgeable. I had previously ordered a pullout basket set from Amazon which, although stated on box was to fit a 300 mm wide cupboard, clearly did not. As our kitchen fitter had called especially to fit this set, we were very disappointed with the Amazon seller. However, what a delight to be reassured by your staff! After talking with her on the phone, we felt confident that your unit would fit - which it did, of course! Good quality product, excellent staff support and prompt delivery - even to N Ireland! Many thanks!”

Helpful Report

Posted 2 years ago

“Quick delivery nice item”

Helpful Report

Posted 2 years ago

“I have used DKB Elegance numerous times and they always deliver promptly. Their pricing is very competitive and the customer service is excellent. Would definitely recommend this company.”

Helpful Report

Posted 2 years ago

“Ordered then delivered on time. Perfect item. Just what we wanted!”

Helpful Report

Posted 2 years ago

“I am so impressed with the efficiency of this company with their confirmation of my order and texts letting me know when they were being sent! My goods arrived safely packed and much sooner than expected which was very much appreciated. Thank you DKB”

Helpful Report

Posted 2 years ago

“Good price and speedy delivery”

Helpful Report

Posted 2 years ago

“Hi, DKB Elegance had the very thing I needed in their vast list of stock items and at a very competitive price, thank you.”

Helpful Report

Posted 2 years ago

“Simply the best and customer service great too”

Helpful Report

Posted 2 years ago

“Excellent supplier or bathroom accessories and more !”

Helpful Report

Posted 2 years ago

“I am not a plumber, but I found the unit easy to fit. The push fit pipe connections were new to me but easy to install and incredibly do not leak. The unit is easy to service in situe, can't fault it. The people at DBK elegance were really helpful, fast delivery, all parts present. I had one query and they responded immediately. No problems.”

Helpful Report

Posted 2 years ago

“Good product selection, good service and swift delivery. Outer packaging was a recycled beer box - commendable that they are recycling but a bit unusual! Once outer packaging opened up product was well packaged in the original Miller packaging so all good in the end.”

Helpful Report

Posted 2 years ago

DKB Elegance is rated 4.9 based on 1,474 reviews