DKB Elegance Reviews

Name: DKB Elegance
Address: 7 Kingsway House, Doncaster
Rating: 4.88

4.9 Rating 1,278 Reviews

98 %

of reviewers recommend DKB Elegance

4.9

Based on 1,278 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302 730252

Email:

sales@dkb-elegance.co.uk

Location:

7 Kingsway House
Doncaster
DN1 3NX

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DKB Elegance 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply the best and customer service great too”

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Posted 10 months ago

“Excellent supplier or bathroom accessories and more !”

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Posted 10 months ago

“I am not a plumber, but I found the unit easy to fit. The push fit pipe connections were new to me but easy to install and incredibly do not leak. The unit is easy to service in situe, can't fault it. The people at DBK elegance were really helpful, fast delivery, all parts present. I had one query and they responded immediately. No problems.”

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Posted 10 months ago

“Good product selection, good service and swift delivery. Outer packaging was a recycled beer box - commendable that they are recycling but a bit unusual! Once outer packaging opened up product was well packaged in the original Miller packaging so all good in the end.”

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Posted 10 months ago

“Great products, perfect prices and fast delivery. Love the carronite bath”

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Posted 10 months ago

“Chose a Carron bath low level to assist my disabled wife and quality seems good with discounted price. Couple of hiccups with delivery coming the day after scheduled date mainly due to third party supplier also one of the handle securing nuts was defective so asked for replacement.”

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Posted 10 months ago

“Got item next day, excellent”

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Posted 10 months ago

“Excellent service. Good communication and extremely fast delivery. The tap I ordered is of very high quality and was on offer at a very good price. Brilliant company to purchase from. Thanks.”

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Posted 10 months ago

“I personally would not pay £200 for this cooker hood. For something from Bosch I would have expected better quality. And it is very loud even on the lowest setting. Better to look at the one from screwfix”

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Posted 10 months ago

“Ordered in error the wrong orientation. They didn't actually jave the right hand one that I needed and wouldn't refund in spite of the fact it was new and untouched. Great shame...this will be a total waste of £200.”

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Posted 10 months ago

You contacted us 12 weeks after receiving the panel. Our policy states that we don’t take goods back after 28 days of receipt, but we did offer to arrange collection and part refund at the time as it fell within the 3 month returns time limit of the supplier. Yes it was certainly a shame, and we are sorry that we couldn't provide the resolution that you wanted on this occasion.

Posted 10 months ago

“Quick delivery and as described but had to buy the button that did not come with the cistern???”

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Posted 11 months ago

“Had just what I needed, on offer and despatched fast. What’s not to like?”

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Posted 11 months ago

“Excellent fast delivery service and a competitive price. I knocked a star off as the packaging was completely over the top and generated a lot of waste.”

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Posted 11 months ago

“DKB had the tap I needed for the best price. It was delivered within 24 hours. Exceptional service. I wish other companies could learn from DKB.”

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Posted 11 months ago

“I recently bought quite a few Miller bathroom fittings from DKB Elegance. The price was good and I was kept updated at all times about the progress of my order. I received the items promptly. One of the items was damaged - not as a result of the packaging, which was excellent. The company were super efficient and requested a new one which I received directly from Miller very quickly. Excellent company to deal with. 5 stars”

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Posted 11 months ago

“great product”

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Posted 11 months ago

“Contacted as needed parts quickly and they responded straight away fantastic service”

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Posted 1 year ago

“There was a small problem with my order (not the fault of DKB Elegance) which was resolved very quickly and efficiently. I'm very happy with the service and communication and won't hesitate to use this company again.”

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Posted 1 year ago

“Received on time, well packaged. Was kept informed. 10/10 and the product s are 1st class at great prices”

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Posted 1 year ago

“Fast efficient service.”

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Posted 1 year ago

DKB Elegance is rated 4.9 based on 1,278 reviews