Direct Home Living Reviews

Name: Direct Home Living
Rating: 4.48

4.5 Rating 724 Reviews

89 %

of reviewers recommend Direct Home Living

4.5

Based on 724 reviews


Customer Service
Communication Channels	Telephone, Email

About Direct Home Living:

At Direct Home Living our mission is to supply premium oak furniture without the high street price tag. We are home to an extensive array of real oak furniture ranges, specialising in contemporary and traditional styles for every room of your abode.

Our fantastic array of collections allow you to continue the solid wood trend throughout your home, from solid oak living room furniture to real oak bedroom furniture and much more.

Whether you’re looking to update your oak dining furniture to make family dinner times run smoothly, invest in a new oak dressing table to speed up those early mornings or you just want to invest in solid oak furniture - then you have come to the right place!

Direct Home Living is an online retailer located in the UK with one furniture showroom based in Oldham, Manchester. Our team thrives on providing excellent customer service and offering fantastic quality oak furniture at the very best prices!

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Email:

sales@directhomeliving.com

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Direct Home Living 5 star review on 10th June 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two chairs that arrived on time but were too small and not suitable for my intended use. I wanted to return them but the cost of to do so was so prohibitive I had no choice but to keep them. Be warned to read the fine print in regards to return, make sure your double check your measurements or you may be lumbered with an unsuitable product like I was, that was not worth returning. Their returns is not quite as transparent as suggested on their website.”

Helpful Report

“I received my chair and there was a scratch down the middle and a few marks on the back of the seat. I did call and someone asked me to take a picture and you would send a new chair out. The trouble is I'm not always around to accept delivery so I haven't bothered. I do feel that the chair should have been checked before it was sent to me in this condition and whoever packed it needs training on quality of goods before just shopping off!”

Helpful Report

“Ordered chairs, chairs not in stock, still let me order chairs.”

Helpful Report

“Part of our order arrived really quickly, was packaged nicely and the chairs are great. However, we've had no notification that the remaining chairs were delayed and the website simply says 'awaiting stock' with no indication of expected delivery date. Such a shame because prices were good, delivery was free and the products received are excellent. A bit of customer communication and my rating would have been very good.”

Helpful Report

“I have ordered the chair six days ago and emailed to find out when they will be delivered but have ad no response! Not impressed.”

Helpful Report

“I placed an order for some chairs that were stated as 'in stock', I paid via PayPal and received my confirmation. I then received an email saying the items were on order, due to be in stock in almost 2 months time! I was offered the opportunity to wait 2 months or have a refund. I replied asking why I was able to place and pay for the order and that I would like a refund. The refund was given but no further communication. I wouldn't order from here again.”

Helpful Report

Direct Home Living is rated 4.5 based on 724 reviews