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Direct Home Living Reviews

4.5 Rating 724 Reviews

89 %

of reviewers recommend Direct Home Living

Company Reviews

Product Reviews

4.5

Based on 724 reviews


Customer Service
Communication Channels	Telephone, Email

About Direct Home Living:

At Direct Home Living our mission is to supply premium oak furniture without the high street price tag. We are home to an extensive array of real oak furniture ranges, specialising in contemporary and traditional styles for every room of your abode.

Our fantastic array of collections allow you to continue the solid wood trend throughout your home, from solid oak living room furniture to real oak bedroom furniture and much more.

Whether you’re looking to update your oak dining furniture to make family dinner times run smoothly, invest in a new oak dressing table to speed up those early mornings or you just want to invest in solid oak furniture - then you have come to the right place!

Direct Home Living is an online retailer located in the UK with one furniture showroom based in Oldham, Manchester. Our team thrives on providing excellent customer service and offering fantastic quality oak furniture at the very best prices!

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Email:

sales@directhomeliving.com

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Direct Home Living 5 star review on 10th June 2017

Direct Home Living 5 star review on 19th August 2016

Direct Home Living 5 star review on 5th July 2016

Direct Home Living 4 star review on 23rd June 2016

Direct Home Living 5 star review on 17th May 2016

Henrietta Beard

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered masters chairs which were delivered within 4 days of ordering . We compared them directly with the originals and thought they were nearly same quality.”

“Fab communication, delivered fast and on time and great product = a very happy customer! Thank you MDM Furniture!”

“Great customer service and prompt delivery. Very pleased with my new dining chairs!”

“Bought eight atools for corporate events. Matched our brand colours perfectly. Great looking , good quality and didn't cost the earth.”

“Great product- quality and Itime. Efficient seevuce”

“Excellent service and delivery. Again, very happy with the product.”

“I was really impressed with MDM Furniture's service. The goods arrived on a Saturday and were really well packed and excellent - excellent value - I would definitely recommend them and use them again.”

“Absolutely fantastic customer service. Order came on time, great communication via emails. Items has described, if not even better. Brilliant, I will be back for more.”

“The chair are stable and good quality and are very similar to the real ones. They look great. Perfect service also, arrived promptly and everything smooth”

Hi Lucia, Thank you for your order and the review you have left.

“Overall, great experience. Chairs dispatch super quickly, wonderful quality / price ratio, delivery scheduled on time, charm super well packed. I will re order for sure and highly recommend !”

Hi Elvire Hairy, Thank you for your kind review and glad your happy with your chairs.

“great service and quick delivery. the outdoor chairs I ordered collect water though in a puddle where you normally sit so had to drill some holes in it. apart from that very happy with the process.”

Hi Silvi, Glad you like the Ghost chairs, Just a shame you had to drill some holes in them.

“Ordered 4 chairs to match ones previous purchased from MDM but unfortunately they were from a different suppler so didn't match . After contacting customer services they swiftly found me replacements from the original batch and speedily exchanged them. Great comms and customer service .”

HI Anna, Thank you for your feed back as we always try to provide customer satisfaction.

“Good prices prompt delivery. All in all an excellent shopping experience will definitely use you again and recommend you to my friends.”

Hi Andrew, Thank you for your feed back and we are glad you are happy with your products.

“Excellent experience from start to finish. Ordered on bank holiday Monday arrived on Wednesday morning. Great products.”

Hi J Arnell, I am so glad you like the chairs and thank you for the feedback. MDM

“I was very pleased with the quick service and quality of the furniture, I would have no hesitation in recommending MDM Tricia R”

Hi Tricia, Thank you for you lovely comment and i am glad you like your chairs. MDM

“Very quick delivery, product was a little difficult to assemble due to misaligned pre drilled holes, but managed to manipulate with 2 people, overall quality of this stool was very good.”

Thank you Andrew for that review and i do apologies for the chair being a little out with the holes. Glad you have sorted this though.

“Beautiful chairs for the garden and excellent quality. They did get two chairs wrong but sent out replacement ones the next day. Super service!”

Thank you Marina for you order and your review, We do apologies for the mix up of chairs but we are glad this was sorted out immediately for you.

“concise website - good delivery - excellent product - wished you sold more varied goods”

Thank you for your order and you review Karen, We are in the processes of looking into a much wider range of stock including tables.

“Hi Mark, I have ordered from you guys a few times now and was really pleased with the products etc. However I am the lady you spoke to on the phone where I could not get in touch with anyone. Sadly this has happened again! I purchased those Phillip Stark chairs from you and some stools, I have now emailed 4 times and tried calling 3 times, no answer again? I want to return the stools as they are a different colour red than I expected and do not go with the red I have. Can you PLEASE contact me on 07775848335 and advise how I can return these. I will be opening more expresso bars in Bristol over this year and am very keen to buy more of your lovely chairs but I really need better customers service, this is silly. Look forward to hearing from you soon. Regards Jacqueline”

“Product arrived in great condition, well packaged. Ordered Sunday night, item delivered Tuesday with texts and emails to advise of dispatch, delivery time etc. All in all very good.”

Thank you Davina for your order and your kind review, glad your happy with the service we provide.

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Direct Home Living is rated 4.5 based on 724 reviews