How would you rate
Direct Home Living?
"We were advised on two occasions that delivery would occur only for delivery to not be made. The third time they advised they would deliver on Saturday despite the fact that they knew we do not open weekends. The acceptable rating is only due to the fact that the table is good quality."
"A smooth experience and good value"
"Completely trouble free experience. The white glove service was excellent. Would highly recommend and will use this company again."
"Easy to order, good communication and goods delivered on time"
"Great Loire products and great service from purchase to delivery. Thank you"
"Sadly original delivery date was cancelled due to driver illness but I was informed and given a new date for the same week which arrived earlier than expected. Furniture was unpacked, installed in its place and the drivers removed all packaging. The furniture which was a corner display unit exceeded our expectations as it already had a fitted light which had not been shown on the website.Happy days!"
"I bought a lovely nest of tables but there was a slight problem with one of them. The items were easily replaced and I was able to keep the other as well. Great customer service, kept me informed. Thank you."
"Recently purchased an item ,delivery prompt ,item unfortunately damaged ,customer service excellent with Mike ,exchange offered or refund no problem,my item was no longer available,so a discount was offered as well.good service"
"More than pleased with Paige of Etiennne wardrobes - very solid well made and look brilliant . Only down side is would like to add more of the ettienne bedroom range but seem to have discontinued the line"
"Very efficient, seamless, speedy process from start to finish and sideboard perfect on arrival.Significant saving buying on line."
"Tables damaged, unhelpful delivery man, unable to illicit a response to telephone calls and emails following delivery. Nothing pro active came from direct home living"
We are sorry to hear that your nest of tables where damaged in transit upon receiving them. We did offer a replacement due to the nature of your order. We thrive to full-fill all customer satisfactory and we do apologise for any inconvenience this may of caused.
"Easy buying experience. Items arrived on time, with good advance notice. Delivered into the house and unpacked. Items well packaged and no faults. Didn't take the packaging away, but the box came in handy anyway."
"Delivery was prompt and opened up for us by some pleasant delivery personnel"
"More than please do with Etienne wardrobes - well packaged , excellent construction and great value"
"Good web site and delivery time"
"Lovely chest of drawers arrived today - when it was due to.
Looks goid quality and well made."
"Thank you. The perfect furniture, exceptionally happy with the Loire products. Professional service throughout our buying and delivery experience. Thank you very much we look forward to doing business with you in the future and many years of pleasure with the current purchase (WEB1953) Best Wishes, Keith & Eilidh"
"Ordered 2 bedside cabinets, delivered well packaged and on time. Good communication. Very good price and no delivery charges. Recommended"
"Delivery men very courteous and checked all furniture after unwrapping.
They took away all the packaging."