Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Direct Home Living Reviews

4.5 Rating 724 Reviews

89 %

of reviewers recommend Direct Home Living

Company Reviews

Product Reviews

4.5

Based on 724 reviews


Customer Service
Communication Channels	Telephone, Email

About Direct Home Living:

At Direct Home Living our mission is to supply premium oak furniture without the high street price tag. We are home to an extensive array of real oak furniture ranges, specialising in contemporary and traditional styles for every room of your abode.

Our fantastic array of collections allow you to continue the solid wood trend throughout your home, from solid oak living room furniture to real oak bedroom furniture and much more.

Whether you’re looking to update your oak dining furniture to make family dinner times run smoothly, invest in a new oak dressing table to speed up those early mornings or you just want to invest in solid oak furniture - then you have come to the right place!

Direct Home Living is an online retailer located in the UK with one furniture showroom based in Oldham, Manchester. Our team thrives on providing excellent customer service and offering fantastic quality oak furniture at the very best prices!

Visit Website

Email:

sales@directhomeliving.com

Write Your review

Tell us how Direct Home Living made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct Home Living 5 star review on 10th June 2017

Direct Home Living 5 star review on 19th August 2016

Direct Home Living 5 star review on 5th July 2016

Direct Home Living 4 star review on 23rd June 2016

Direct Home Living 5 star review on 17th May 2016

Henrietta Beard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service,really happy with product and price would recommend and use again in the future😀”

Direct Home Living 5 star review on 10th June 2017

“Good products, good prices, speedily delivered. No problems.”

“Good quality product speedily delivered. No problems.”

“Great communication. The oak framed mirror was on back order but came earlier than anticipated. It was very well packaged and we are delighted with it. Thank you Stephen Wainright.”

“The products as it described. Quick delivery. Great service, good quality.”

“I like some of the products.”

“By quick delivery and easy to order.”

“I'm sitting on a chair I bought from Direct Home Living as I type this. The quality is fantastic for the price and I've got very high standards. On the strength of the chairs, I've ordered Reno furniture which I hope will match in with my Ercol stuff. I'll buy more to be honest”

“Excellent service, very fast . Lovely chair , excellent quality.”

“Delivering top quality goods jn a timely and friendly manner”

“....a dreadful company, ignorant of Distance Selling Laws. Unhelpful, unreliable and merchants of cheap imitations made of substandard quality, with inaccurate descriptions and photo shopped photos. Had to attain refund with external help to review the saga and the unscrupulous trading standards of Direct Home Living. Avoid if you have any alternative!”

Hi Penny, As Stated below we are sorry about your purchase from us, we did correspond to you as quickly as we can. Also all our photos and descriptions are correct with each individual product. Kind Regards

“Horrendous buying experience. Sent an item that was damaged and finished appallingly.I contacted the company directly initially, who said it needed to be returned to them - return postage paid by myself - not a problem one might think - but the box would have fitted 3 adult men in it and cost more to do than the chair itself! Also - contravening the distance selling regulations. I sent photographs within 2 hours of receiving the item but were impossible to negotiate with. Kept advising me it had been checked before leaving warehouse....if it was it must have been by a man with a white stick! So, I had to raise a dispute through Paypal who also had photos and correspondence and duly refunded me swiftly. So, avoid Direct Home Living like the plague - they are unscrupulous, unhelpful and ignorant-of-the-law merchants. Also, finally, the chair - although cracked and chipped upon arrival, was not the colour shown on the webpage and the quality was cheap and very sub standard.”

Hi Penny, I'm sorry to here this about your purchase from ourselves, this product was QC and we have a log of this on our system which we did state that we would kindly share you with this information. We do have our return policy on our website which you should also check when purchasing from companies. We are very grateful for the photos you sent to us regarding this. All our images are taken by professional photographers so they do correspond with any purchase which is placed with us. We have not had a problem selling these Philippe Starck replica chairs before and we do keep a log of all orders. Kind Regards

“Great service from placing the order to receiving the delivery.”

Hi Tracy, We are happy you like your purchase of the Philippe Starck Ghost Chair. Kind Regards

“Ordering was easy and the service felt like I was a valued customer. I was kept informed of the shipment process and the furniture arrived in Spain a day earlier than forecast. The quality of the furniture is great and the service fantastic.”

“The products are well priced and ordering was easy. The free next day delivery was brilliant and the live tracking made it convenient. All round great service.”

“Very friendly staff, Welcoming and presented well. Fantastic store with good quality products. Would highly recommend.”

“Very good service, and excellent after sale.”

Thank you for shopping with us and we hope you like the Oak Grandeur Small Extending Dining Table you ordered from us. Kind Regards

“Prompt service”

We hope you are happy with your purchase of the chairs you have ordered from us. Kind Regards

“Fantastic price, fast delivery! Great value!!”

We are pleased that you are satisfied with our lovely products. Kind Regards

“Arrived promptly, excellent quality and simple to assemble”

Thank you for shopping with us we are pleased that you like the Natural Oak Coffee Table you placed with us, we look forward to hearing from you again. Kind Regards

«
1
2
...
3
4
5
6
7
»

Direct Home Living is rated 4.5 based on 724 reviews