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Dick's Climbing Reviews

4.9 Rating 1,564 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,564 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Excellent, prompt service.
Helpful Report
Posted 2 days ago
Fast Shipping ^_^
Helpful Report
Posted 3 days ago
Needed a specific climbing rope very quickly to take on a trip. Staff at Dicks responded quickly to my query about delivery time - and it arrived next day as promised.
Helpful Report
Posted 1 week ago
Very pleased quick delivery, I will be back
Helpful Report
Posted 2 weeks ago
They had the best price I could find online for the Mammut smart 2. I ordered it on Thursday or Friday and it arrived on Monday. Absolutely no issues. I wish I'd bought this belay device years ago. It has all the simplicity of an ATC with all the safety of a Grigri. I love using it and it feels really safe.
Helpful Report
Posted 2 weeks ago
Awesome company! The WM sleeping bag was far cheaper than anywhere else, came within 2 days too. Very happy and will recommend!!!!
Helpful Report
Posted 3 weeks ago
Dick’s is my go-to for climbing equipment. Recently bought a new sport climbing rope. Great, no fuss, service. Was climbing in Spain using my Dick’s special edition QuickDraws- great exclusive colours and still going strong.
Helpful Report
Posted 3 weeks ago
I’ve used Dicks Climbing twice now to buy a Nalgene water bottle as they are the only place that had such a wide selection of colours. The shipping both times has been very fast and the products were perfect. Definitely recommend
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Posted 3 weeks ago
Just what I needed at great price and rspid delivery.
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Posted 1 month ago
As always the service was perfect. I wouldn’t go anywhere else
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Posted 1 month ago
I needed some straps for my petzel head torches, Very cheap, very fast delivery, good communication, They were wrong ( my fault) , but I made them fit, Thank you
Helpful Report
Posted 1 month ago
Very helpful and patiemt staff in the shop and then when I ordered online (it was out of stock), the turn-around was very quick
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Posted 1 month ago
Very helpful when the link for the Petzl torch headband instructions didn’t work. The chap at Dicks was straight onto it and found a video with the relevant information. On the other hand Petzls own link didn’t work and fitting the band wasn’t intuitive, especially with no instructions.
Helpful Report
Posted 1 month ago
Great range of products at a fair price, and simple postage options :-)
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Posted 1 month ago
Easy to use website
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Posted 1 month ago
Great price and rapid delivery many thanks
Helpful Report
Posted 1 month ago
Great service, fast delivery
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Posted 1 month ago
Very good service
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Posted 1 month ago
First class customer service.
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Posted 1 month ago
By far one of the best sites within the UK for purchasing climbing hardware
Helpful Report
Posted 1 month ago
Dick's Climbing is rated 4.9 based on 1,564 reviews