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Dick's Climbing Reviews

5.0 Rating 1,770 Reviews
99 %
of reviewers recommend Dick's Climbing
5.0
Based on 1,770 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Fast delivery, as ordered and good prices
Helpful Report
Posted 3 days ago
Very efficient
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Posted 3 days ago
Fast delivery and easy to order
Helpful Report
Posted 5 days ago
Quality products with quick delivery.
Helpful Report
Posted 6 days ago
Very happy very speedy dispatch and postage.
Helpful Report
Posted 2 weeks ago
Easy to order and items received earlier than stated
Helpful Report
Posted 2 weeks ago
Very efficient
Helpful Report
Posted 2 weeks ago
Excellent service every time I’ve bought something.
Helpful Report
Posted 2 weeks ago
Always great
Helpful Report
Posted 2 weeks ago
Great value for money. Great service.
Helpful Report
Posted 3 weeks ago
Great customer service. Product had manufacturer issue and they sent me a replacement right away
Helpful Report
Posted 3 weeks ago
Very quick service, thank you!
Helpful Report
Posted 3 weeks ago
I had a question relating to the product after I purchased it..... they were very helpful. I will definatly be using Dick's Climbing again
Helpful Report
Posted 3 weeks ago
An excellent service as always with good communication, great products and nothing to complain about whatsoever. It’s why I always go to Dick’s for my climbing supplies!
Helpful Report
Posted 1 month ago
Always the go to place for climbing gear! Quick deliveries as well.
Helpful Report
Posted 1 month ago
Fantastic service and great price,very quick delivery what more can I say perfect
Helpful Report
Posted 1 month ago
Bad experience. Owner Richard Hall is mean, cheap, and uncaring. I bought a brand new pair of Ice Tools and they were packaged extremely poorly. They were just thrown in a box, not even a box but between 2 pieces of cardboard with tape, so there was not even the structure of a box to protect the new tools. They arrived scratched and damaged, and the owner did not care or take any responsibility for the damaged tools, and instead blamed it on Black Diamond saying that is how BD normally ships things, which is just a lie. I am now in a legal battle to have the damaged tools replaced or refunded. 1. Definitely do not buy from this store online (or at all). 2. If you do buy anything from this store because it is cheap, do not expect to be able to return or get a refund without a battle.
Helpful Report
Posted 1 month ago
Great. It was dispatched very quickly and arrived next day. Can’t expect better than that 👍
Helpful Report
Posted 1 month ago
It was quick and easy to order the voucher online.
Helpful Report
Posted 1 month ago
Quick and Efficient Service. Would use Dick’s Climbing again!
Helpful Report
Posted 1 month ago
Dick's Climbing is rated 5.0 based on 1,770 reviews