Dick's Climbing Reviews

Name: Dick's Climbing
Rating: 4.95

5.0 Rating 1,818 Reviews

99 %

of reviewers recommend Dick's Climbing

5.0

Based on 1,818 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

$Read Dick\'s Climbing Reviews$

Visit Website

Dick's Climbing 5 star review on 17th January 2026

Dick's Climbing 5 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a question relating to the product after I purchased it..... they were very helpful. I will definatly be using Dick's Climbing again”

Helpful Report

Posted 4 months ago

“An excellent service as always with good communication, great products and nothing to complain about whatsoever. It’s why I always go to Dick’s for my climbing supplies!”

Helpful Report

Posted 5 months ago

“Always the go to place for climbing gear! Quick deliveries as well.”

Helpful Report

Posted 5 months ago

“Fantastic service and great price,very quick delivery what more can I say perfect”

Helpful Report

Posted 5 months ago

“Bad experience. Owner Richard Hall is mean, cheap, and uncaring. I bought a brand new pair of Ice Tools and they were packaged extremely poorly. They were just thrown in a box, not even a box but between 2 pieces of cardboard with tape, so there was not even the structure of a box to protect the new tools. They arrived scratched and damaged, and the owner did not care or take any responsibility for the damaged tools, and instead blamed it on Black Diamond saying that is how BD normally ships things, which is just a lie. I am now in a legal battle to have the damaged tools replaced or refunded. 1. Definitely do not buy from this store online (or at all). 2. If you do buy anything from this store because it is cheap, do not expect to be able to return or get a refund without a battle.”

Helpful Report

Posted 5 months ago

“Great. It was dispatched very quickly and arrived next day. Can’t expect better than that 👍”

Helpful Report

Posted 5 months ago

“It was quick and easy to order the voucher online.”

Helpful Report

Posted 5 months ago

“Quick and Efficient Service. Would use Dick’s Climbing again!”

Helpful Report

Posted 5 months ago

“I’ve been impressed with the level of service I’ve received from Dick’s Climbing; not least because they use Royal Mail as couriers. Whilst not perfect, Royal Mail are infinitely better than the likes of Evri. The range of products available is very good and there is comprehensive documentation accompanying your delivery”

Helpful Report

Posted 5 months ago

“Delivery in the agreed time, gear was all in immaculate condition”

Helpful Report

Posted 5 months ago

“Speedy delivery and all items as described.”

Helpful Report

Posted 5 months ago

“Product was sent very promptly and arrived quickly.”

Helpful Report

Posted 6 months ago

“fast, friendly, reliable! all perfect! thank you”

Helpful Report

Posted 6 months ago

“Great selection of kit and super fast delivery!”

Helpful Report

Posted 6 months ago

“Brilliant product and excellent service.”

Helpful Report

Posted 6 months ago

“I really enjoy buying from DC's and given my dislike for retail outlets on the whole this is something of a miracle. Personable, understanding and willing to humanise the online experience. I cant fault them”

Helpful Report

Posted 6 months ago

“Good prices! the store was especially helpful in the case as there aren't any options in Channel Islands for climbing equipment. Shipping time could improve.”

Helpful Report

Posted 6 months ago

“Great choose of climbing shoes. My daughter loves her Boreal’s…they’re a perfect fit. Great price and they arrived quickly and was well packaged. Will definitely buy again!”

Helpful Report

Posted 6 months ago

“Great Support and price for a great product”

Helpful Report

Posted 6 months ago

“Wide range of available kit and reliable delivery”

Helpful Report

Posted 6 months ago

Dick's Climbing is rated 5.0 based on 1,818 reviews