Dick's Climbing Reviews

Name: Dick's Climbing
Rating: 4.94

4.9 Rating 1,843 Reviews

99 %

of reviewers recommend Dick's Climbing

4.9

Based on 1,843 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Dick's Climbing 5 star review on 17th January 2026

Dick's Climbing 5 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service every time I’ve bought something.”

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Posted 8 months ago

“Always great”

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Posted 8 months ago

“Great value for money. Great service.”

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Posted 8 months ago

“Great customer service. Product had manufacturer issue and they sent me a replacement right away”

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Posted 8 months ago

“Very quick service, thank you!”

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Posted 8 months ago

“I had a question relating to the product after I purchased it..... they were very helpful. I will definatly be using Dick's Climbing again”

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Posted 8 months ago

“An excellent service as always with good communication, great products and nothing to complain about whatsoever. It’s why I always go to Dick’s for my climbing supplies!”

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Posted 8 months ago

“Always the go to place for climbing gear! Quick deliveries as well.”

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Posted 8 months ago

“Fantastic service and great price,very quick delivery what more can I say perfect”

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Posted 9 months ago

“Bad experience. Owner Richard Hall is mean, cheap, and uncaring. I bought a brand new pair of Ice Tools and they were packaged extremely poorly. They were just thrown in a box, not even a box but between 2 pieces of cardboard with tape, so there was not even the structure of a box to protect the new tools. They arrived scratched and damaged, and the owner did not care or take any responsibility for the damaged tools, and instead blamed it on Black Diamond saying that is how BD normally ships things, which is just a lie. I am now in a legal battle to have the damaged tools replaced or refunded. 1. Definitely do not buy from this store online (or at all). 2. If you do buy anything from this store because it is cheap, do not expect to be able to return or get a refund without a battle.”

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Posted 9 months ago

“Great. It was dispatched very quickly and arrived next day. Can’t expect better than that 👍”

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Posted 9 months ago

“It was quick and easy to order the voucher online.”

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Posted 9 months ago

“Quick and Efficient Service. Would use Dick’s Climbing again!”

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Posted 9 months ago

“I’ve been impressed with the level of service I’ve received from Dick’s Climbing; not least because they use Royal Mail as couriers. Whilst not perfect, Royal Mail are infinitely better than the likes of Evri. The range of products available is very good and there is comprehensive documentation accompanying your delivery”

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Posted 9 months ago

“Delivery in the agreed time, gear was all in immaculate condition”

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Posted 9 months ago

“Speedy delivery and all items as described.”

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Posted 9 months ago

“Product was sent very promptly and arrived quickly.”

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Posted 9 months ago

“fast, friendly, reliable! all perfect! thank you”

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Posted 9 months ago

“Great selection of kit and super fast delivery!”

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Posted 9 months ago

“Brilliant product and excellent service.”

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Posted 9 months ago

Dick's Climbing is rated 4.9 based on 1,843 reviews