Devon Heaven Reviews

Name: Devon Heaven
Address: Unit 3, Xpressway Business Park, Chudleigh, Newton Abbot, Devon
Rating: 4.95

5.0 Rating 32,032 Reviews

99 %

of reviewers recommend Devon Heaven

5.0

Based on 32,032 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Devon Heaven:

Providers of award winning Devon food hampers and cream teas by post.

Visit Website

Phone:

01626 859180

Location:

Unit 3, Xpressway Business Park, Chudleigh,
Newton Abbot
Devon
TQ13 0FJ

Devon Heaven 5 star review on 27th November 2024

726

Anonymous

Anonymous // 01/01/2019

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“Lovely afternoon tea”

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Posted 1 year ago

“It was a order for a friend for her birthday she said it was very nice”

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Posted 1 year ago

“Dreadful, the scones arrived mouldy and one of my deliveries was altered without my knowledge to the following day. I won't use Devon Heaven again”

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Posted 1 year ago

We sincerely apologise that your order was not received as requested. Here at Devon Heaven, we value all of our customers and the thought behind ordering our hampers. We pride ourselves in the five star service that we have achieved over the last 7 years. Unfortunately, over the past two weeks we have experienced some unforeseen issues with our delivery courier. This is not the service we aim to provide and have since rectified this by moving to a more reliable and efficient delivery service.

Posted 1 year ago

“Ordered a large scone hamper for a friend's birthday on 18th May and requested delivery by 24th May. Kept trying to get a delivery update online and 23rd May was the date given, no delivery that day so arranged for my partner to stay at home all day on 24th to avoid missing the delivery. By 3pm still no sign of it so emailed Devon heaven to be told there was an issue with their chosen courier not scanning my parcel, but would investigate further. No delivery on 25th May so emailed them to cancel my order as they had ruined my friend's birthday present and reimburse my money, I next received a reply on 27th May informing me the courier had been instructed to return the parcel to Devon heaven, surprise, surprise the parcel arrived on 28th May, and was left outside my house behind a wheelie bin in the pouring rain, upon opening the sodden box the best before date was showing as 27th May. Needless to say the parcel went straight in the bin, my money was reimbursed but it is the first and last time I ever use Devon heaven”

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Posted 1 year ago

“The hamper arrived on the correct day. The recipient really liked it and the products were good quality and plentiful. Would definitely use this company again.”

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Posted 1 year ago

“Everyone that I have sent one to has been enthusiastically commenting about your Devon Heaven product. I am currently in hospital but will definitely use your Company when I am home . Grace Hepburn”

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Posted 1 year ago

“I sent a Devon Cream Tea to my Brother, who had just had a Cancer Operation, as a treat. He absolutely loved it🙂👍. He said that the Strawberry Jam was the best he had ever had!”

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Posted 1 year ago

“Excellent quality”

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Posted 1 year ago

“Have ordered a few times always good quality and arrives on time all recipients very pleased with presentation and quality- oAlso very good communication from ordering to delivery.”

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Posted 1 year ago

“Bought the afternoon tea for my family and they were thrilled with it. Said all was delicious. So glad I found your website.”

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Posted 1 year ago

“Lovely cream tea .. ordered group one and all fresh and scones were delicious including the GF ones we ordered too”

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Posted 1 year ago

“Purchased as a surprise thank you for friends who live in Hampshire, I found ordering very easy, delivery was very accurate as regards timing and my friends absolutely loved their surprise. All in all another excellent service from Devon Heaven.”

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Posted 1 year ago

“excellent service ideal present.”

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Posted 1 year ago

“Very good, efficient service with quality products.”

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Posted 1 year ago

“The cream tea we ordered as a gift was gratefully received and was thoroughly enjoyed as the nicest gift ever”

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Posted 1 year ago

“Absolutely fantastic devon cream tea hampers. Always super fresh, well packaged and delivered on the requested day. Have ordered a few times and never been disappointed. Lovely range of choices and always delicious.”

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Posted 1 year ago

“My friend was very happy with her 50th birthday gift this is the second time I have ordered from Devon heaven”

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Posted 1 year ago

“Very good quality and prompt deliveries.And very courteous.”

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Posted 1 year ago

“The scones, jam and cream were delicious, not too sure about the tea though. Must have been transported overnight as the parcel was delivered before 8am!”

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Posted 1 year ago

“My second order has been delivered today. It's easy to order and the delivery is good. Both of my recipients were very pleased with the quality.”

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Posted 1 year ago

Devon Heaven is rated 5.0 based on 32,032 reviews