Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,021 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 25th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not applicable”

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Posted 2 years ago

“I order inline”

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Posted 2 years ago

“Online purchase - all very positive. Skin care consultant was very helpful during live chat”

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Posted 2 years ago

“great, too much at once on site”

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Posted 2 years ago

“I love the travel pack but found the cleanser bottle so hard to squeeze. I actually have to unscrew the lid to get some cleanser out”

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Posted 2 years ago

“Bought online, it arrived very quickly.”

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Posted 2 years ago

“Did not shop in-store - used online”

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Posted 2 years ago

“N/A ordered online”

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Posted 2 years ago

“Nice selection of products. A little pricey but so far i have found the products worth it.”

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Posted 2 years ago

“Quick delivery, quality products.”

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Posted 2 years ago

“Warm friendly courteous staff member who responded to my query and recommended products I hadn’t contemplated”

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Posted 2 years ago

“Dermalogica have some great products and usually pretty happy with Overall experience. Finding the rewards section on the website now is difficult and also seems that somehow in the refresh my status was downgraded which wasn’t ideal.”

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Posted 2 years ago

“Excellent all around!”

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Posted 2 years ago

“Good experience”

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Posted 2 years ago

“Ok although no samples of my choosing”

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Posted 2 years ago

Thank you for your review. We have changed the way we now distribute complimentary samples. If you wish to know more about a product and test its suitability for your skin, please discuss your concerns with a skin therapist who can offer advice based upon a Face Mapping skin analysis and 1:1 consultation. This is the best way to ensure you are receiving the correct products for your specific concerns.

Posted 2 years ago

“Unfortunately wasn’t sent the body Nourishing kit I was sent a clear dart kit which was disappointing as I am am a 57 old menopausal women .”

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Posted 2 years ago

Thank you for contacting us. If you didn't get the items you ordered, then please contact the E-com team as directed on our website, they will be happy to help you.

Posted 2 years ago

“Overall very good service and great products. Did not receive the Body Nourishing set.”

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Posted 2 years ago

“Easy and clear online shopping site.”

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Posted 2 years ago

“Purchased online”

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Posted 2 years ago

“I had a online consultation and she was really good. She explained the benefits of each product she recommended and she was right, rhey are actually working. I've only been using them for less than a week but can see and feel the benefits already.”

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Posted 2 years ago

It's great to hear that your recommended products are showing positive results on your skin. The benefits of a 1:1 consultation are enormous to our skincare goals.

Posted 2 years ago

Dermalogica is rated 4.5 based on 1,021 reviews