Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,021 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 25th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online store was very easy to use.”

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Posted 1 year ago

Thank you for your review. We were so pleased to read you find our online store 'very easy to use'

Posted 1 year ago

“Love your products but one of my free gifts wasn’t delivered. I’ve submitted feedback to ask for another sample to be sent but I still don’t have anything”

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Posted 1 year ago

Thank you for your review. We apologise this did not arrive with the rest of the order could you please email our Ecom department with your order number and details so we can rectify this for you. The email address is ecomcustomerservice@dermalogica.com.

Posted 1 year ago

“Online purchase”

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Posted 1 year ago

“Online purchase and although a good product it is far smaller than i expected”

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Posted 1 year ago

“Bought from Dermalogica several times, no problem always Good service.”

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Posted 1 year ago

Thank you for taking the time to leave a review. We are pleased to hear that the service you have always received has met your expectations.

Posted 1 year ago

“Not Applicable”

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Posted 1 year ago

“Lovely cream and have noticed my skin looks fresher x”

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Posted 1 year ago

Thank you for taking the time to share your feedback.

Posted 1 year ago

“Very quick delivery ….”

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Posted 1 year ago

“Amazing product but so expensive and you guys use to give good free samples and gifts which made it worth the spend. Please go back to giving decent free gifts as they make it possible to keep using dermalogica and also be able to eat / pay bills.”

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Posted 1 year ago

Thank you for taking the time to leave a review.

Posted 1 year ago

“Fine! Nothing to add”

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Posted 1 year ago

“Protect and maintenance for skin. Lovely Dermalogical products”

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Posted 1 year ago

“Online shopping experience very clear and easy to complete.”

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Posted 1 year ago

Thank you for taking the time to leave a review.

Posted 1 year ago

“Happy with the order and everything just a little disappointed that my order contained only daily microfoliant as free samples when I had ordered a large container of daily microfoliant and a small travel size . This does not make sense as I clearly didn't need to sample the daily microfoliant as I had bought a full size version! Samples of different products would have been appreciated.”

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Posted 1 year ago

Thank you for your review we appreciate the time you have taken to share your feedback. This will be fed back to the digital team.

Posted 1 year ago

“I have used Dermalogica for over 20 years first time ordering online loved the sight no issues with delivery”

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Posted 1 year ago

Thank you for your review. We are pleased that there were no negative issues with ordering online via our website.

Posted 1 year ago

“Quick to post, beautifully packaged, my only feedback would be I am sure I used to get more samples with my purchasing”

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Posted 1 year ago

“I ordered online, delivery was quick.”

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Posted 1 year ago

“Great product, leaves my skin smooth”

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Posted 1 year ago

“Always happy with quick delivery. Could do better on discounts and customer rewards”

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Posted 1 year ago

Thank you for sharing your feedback

Posted 1 year ago

“Helpful staff”

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Posted 1 year ago

Thank you for taking the time to leave a positive review.

Posted 1 year ago

“I shopped online not instore”

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Posted 1 year ago

Dermalogica is rated 4.5 based on 1,021 reviews