Herba Onlineshop Reviews

Name: Herba Onlineshop
Address: International House, 64 Nile Street, London, City of London
Rating: 4.95

5.0 Rating 3,187 Reviews

99 %

of reviewers recommend Herba Onlineshop

Company Reviews

Metrics

Info

5.0

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Herba Onlineshop:

Herba Onlineshop is the webshop of Debora Brouwer, independent Herbalife Nutrition Member.
Websites:
https://www.herba-onlineshop.co.uk
https://www.herba-onlineshop.ie

Visit Website

Phone:

7351695009

Email:

info@herba-onlineshop.co.uk

Location:

International House,
64 Nile Street,
London
City of London
N1 7SR

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Herba Onlineshop 5 star review on 7th June 2024

Elly Morgan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having bought 2 tubs!!! They didn’t actually arrive. I’m not happy”

Helpful Report

Hi Rachel, You ordered 1 x protein bars on February 17th and according to Yodel, it was delivered on February 18th. Why didn't you contact me? I could have looked into it.

“Great value & very quick postage.”

Helpful Report

“Hi the only problem I have is I get really bloat, I’ve ordered the gluten free formula as I hav a wheat intolerant ! I have been taking it only a short while but gained 3 1b ?”

Helpful Report

Hi Caz, I am sorry to read that you are not happy with the Herbalife products. I do have a 30-day money back guarantee, so I don't understand why you didn't reach out to me directly. (https://www.herba-onlineshop.co.uk/terms-conditions.html). You can still make use of this, so please contact me on info@herba-onlineshop.co.uk

“Nightmare service i was waiting 8 days for my order made order for 170£ and didn't get any gift no sorry avoid this seller”

Helpful Report

Too bad, you gave me a negative review. You have ordered twice and the first order arrived the next day. I have processed this order immediately, but due to external circumstances the order arrived later than normal. Because of this I have monitored your order and did everything I could, to help you. The circumstances affected everybody in the UK. Not only me or you. First it was Herbalife with a logistical problem: "Dear Distributor, This week, the warehouse has undergone a system upgrade to improve the long-term efficiency of processing your orders. Herbalife UK" Due to an unforeseen technical difficulty, some orders placed this week will incur an additional delay. and then Yodel with a bad delivery service. But in the end, you received your products.

“I had items missing and couldn't find a way to contact her so was very frustrated”

Helpful Report

Hi Harpreet, You gave me a negative review because you said that you have missed products ??? Why didn't you contact me? I can be contacted through whatsapp, telephone, email... Herbalife always compensates customers who do not receive all products! Kind regards Debora Brouwer www.herba-onlineshop.co.uk

“I have not received the item I bought! Quite annoyed! Been charged?”

Helpful Report

Hi Karen, I did not receive an email from you. I have checked it and this is what the DPD information says: Your parcel has been delivered to your neighbour at 8, and received by DICKSON at 09:32 on Tue 02 Nov 2021 Kind regards, Debora Brouwer

“Overall customer service was very poor and there was no communication about my query”

Helpful Report

“Love the products but didn’t receive one of my items :(”

Helpful Report

Hi, You didn't receive the product brochure (https://www.herba-onlineshop.co.uk/herbalife-product-brochure.html). This was a mistake from Herbalife. I have to notify Herbalife first before they can forward it to you.

Herba Onlineshop is rated 5.0 based on 3,187 reviews