Herba Onlineshop Reviews

4.9 Rating 1,418 Reviews
99 %
of reviewers recommend Herba Onlineshop
Based on 1,418 reviews
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
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About Herba Onlineshop:

Herba Onlineshop is the webshop of Debora Brouwer, independent Herbalife Nutrition Member.
Website: https://www.herba-onlineshop.co.uk

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International House
64 Nile Street

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Anonymous  // 01/01/2019
Nightmare service i was waiting 8 days for my order made order for 170£ and didn't get any gift no sorry avoid this seller
Helpful Report
Too bad, you gave me a negative review. You have ordered twice and the first order arrived the next day. I have processed this order immediately, but due to external circumstances the order arrived later than normal. Because of this I have monitored your order and did everything I could, to help you. The circumstances affected everybody in the UK. Not only me or you. First it was Herbalife with a logistical problem: "Dear Distributor, This week, the warehouse has undergone a system upgrade to improve the long-term efficiency of processing your orders. Herbalife UK" Due to an unforeseen technical difficulty, some orders placed this week will incur an additional delay. and then Yodel with a bad delivery service. But in the end, you received your products.
I had items missing and couldn't find a way to contact her so was very frustrated
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Hi Harpreet, You gave me a negative review because you said that you have missed products ??? Why didn't you contact me? I can be contacted through whatsapp, telephone, email... Herbalife always compensates customers who do not receive all products! Kind regards Debora Brouwer www.herba-onlineshop.co.uk
I have not received the item I bought! Quite annoyed! Been charged?
Helpful Report
Hi Karen, I did not receive an email from you. I have checked it and this is what the DPD information says: Your parcel has been delivered to your neighbour at 8, and received by DICKSON at 09:32 on Tue 02 Nov 2021 Kind regards, Debora Brouwer
Overall customer service was very poor and there was no communication about my query
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Love the products but didn’t receive one of my items :(
Helpful Report
Hi, You didn't receive the product brochure (https://www.herba-onlineshop.co.uk/herbalife-product-brochure.html). This was a mistake from Herbalife. I have to notify Herbalife first before they can forward it to you.
Herba Onlineshop is rated 4.9 based on 1,418 reviews