Dashel Reviews

Name: Dashel
Address: 4th Floor, 86-90 Paul Street, London, London Borough of Barking and Dagenham
Rating: 4.75

4.8 Rating 196 Reviews

94 %

of reviewers recommend Dashel

About Dashel:

Cycling is safe. The benefits to your health and wealth outweigh the risks, so we’re not going to try and scare you into wearing a helmet. We want to wear something slim and flattering to get about town. So we've designed cycle helmets that are light, safe and comfortable. Made sustainably in the UK.

Visit Website

Phone:

020 3870 3322

Email:

info@dashel.co.uk

Location:

4th Floor,
86-90 Paul Street,
London
London Borough of Barking and Dagenham
EC2A 4NE

Write Your review

Tell us how Dashel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dashel 5 star review on 29th November 2022

Caroline L

Dashel 5 star review on 17th November 2022

Liz S

Dashel 5 star review on 28th October 2022

Julie P

Ian S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with my helmet, its lightweight and great fitting, I like the magnetic strap clip and the dial at the back for adjustments. They also look great.”

Helpful Report

Hi David, thanks so much for your review, we're so glad you are enjoying it - they do look great. We love seeing customer photos if you ever get the chance :)

“Good to see a British manufacturer of cycle helmets, who actually make their helmets here, not assemble imported components. The helmet is a stylist design with enough of a built in ‘peak’ to shield my glasses from the rain. It’s a bit lacking in ventilation holes on hot summer days but good in our regular cooler weather, and less easy for insects to trapped in the helmet. The helmet is relatively heavy compared with regular road bike lid, but reassuringly sturdy. Has a useful loop on the rear that will take a rear light but there’s nowhere to strap a front light or camera - you’d need a glued or Velcro mount. As the design doesn’t bulge at the rear it’s great if you ride recumbent bikes that have a seat or headrest as you don’t bump the helmet on the seat. You need to adjust the fit correctly so you can’t feel the adjuster dial press into the back of your neck. Overall a good & attractive design, especially for leisure & city riding, e-scooters and recumbents, less suited to fast road bike riders or mountain biking where you need more ventilation and lighter weight.”

Helpful Report

Thanks, Stephen! So pleased to hear that you're happy with your Dashel helmet.

“A swift and fitting reply. It's nice to know there's a real person running things.”

Helpful Report

Pleased to hear that you're happy with the service! That's right, we're a small and dedicated team here at Dashel. :) Happy cycling!

“very good looking shape and comfortable. We are sorry that the colour is now matt and muted. The bright shiny red was much more fun”

Helpful Report

“I like the style...but it is not a light helm and returning the helmet, e.g for a different size gets expensive for EU citizen: 26 bugs for shipping!...so be aware of this”

Helpful Report

Dear Matthias, Thankyou very much for your feedback. Glad you love the style of our helmets. Sorry to hear you had trouble with sizing initially. We very happily exchanged the Small to a Medium for you, but do let us know if you have any other problems regarding this. Sadly, shipping costs are entirely out of Dashel's control. However, our size guide and adjuster dial combined is designed to reduce returns by offering a bespoke fit. Many thanks and happy cycling!

“I bought a helmet and two beryl lights and I really like all the products, great quality and chic 😄 The only reason why there's a minus star is not the company's fault but Brexit's 😅 The prices are a bit too high when one doesn't live in the UK... Still worth it 😄”

Helpful Report

“Very fast processing of the order and delivery to the pickup point. More than once I buy in this store. Also encountered with the warranty service.”

Helpful Report

“Everything is great and on time! Thank you!!!”

Helpful Report

“Appreciate what the company is providing, when no one else isn't. They could be easier to communicate with, but times are hard.”

Helpful Report

“looks good, my second one. perhaps a little chilly around the back and sides on a cool day, even with head bands. I suppose that would be very good in the summer.”

Helpful Report

“I wish the strap can be redesigned so that the helmet's visor can lowered to have a better shade from sunlight.”

Helpful Report

Hi, thanks for taking the time to leave us a review. Hopefully you have the correct size helmet? The helmet's visor should sit 1-2cm above your eyebrows when worn correctly. This should then give you shade and visibility. Happy Cycling!

“Sorted a packing error quick and easy.”

Helpful Report

“Service is great. Ref helmet specifically it is absolutely the right size (m) and fits well on the head but the strap is v tight under the chin even on max length. Guess there is no way around that?”

Helpful Report

Hi Philip, thanks so much for taking the time to leave us a review. I will contact you directly regarding your query as we may be able to assist. Kind regards Kate

“the look very well but helmet cooling isn't good”

Helpful Report

Dashel is rated 4.8 based on 196 reviews