Dashel Reviews

4.8 Rating 166 Reviews
95 %
of reviewers recommend Dashel
4.8
Based on 166 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Dashel Reviews

About Dashel:

Cycling is safe. The benefits to your health and wealth outweigh the risks, so we’re not going to try and scare you into wearing a helmet. We want to wear something slim and flattering to get about town. So we've designed cycle helmets that are light, safe and comfortable. Made sustainably in the UK.

Visit Website

Phone:

020 3870 3322

Email:

info@dashel.co.uk

Location:

4th Floor,
86-90 Paul Street,
London
London Borough of Barking and Dagenham
EC2A 4NE

Write Your review

Tell us how Dashel made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
very good looking shape and comfortable. We are sorry that the colour is now matt and muted. The bright shiny red was much more fun
Helpful Report
I like the style...but it is not a light helm and returning the helmet, e.g for a different size gets expensive for EU citizen: 26 bugs for shipping!...so be aware of this
Helpful Report
Dear Matthias, Thankyou very much for your feedback. Glad you love the style of our helmets. Sorry to hear you had trouble with sizing initially. We very happily exchanged the Small to a Medium for you, but do let us know if you have any other problems regarding this. Sadly, shipping costs are entirely out of Dashel's control. However, our size guide and adjuster dial combined is designed to reduce returns by offering a bespoke fit. Many thanks and happy cycling!
I bought a helmet and two beryl lights and I really like all the products, great quality and chic 😄 The only reason why there's a minus star is not the company's fault but Brexit's 😅 The prices are a bit too high when one doesn't live in the UK... Still worth it 😄
Helpful Report
Very fast processing of the order and delivery to the pickup point. More than once I buy in this store. Also encountered with the warranty service.
Helpful Report
Everything is great and on time! Thank you!!!
Helpful Report
Appreciate what the company is providing, when no one else isn't. They could be easier to communicate with, but times are hard.
Helpful Report
looks good, my second one. perhaps a little chilly around the back and sides on a cool day, even with head bands. I suppose that would be very good in the summer.
Helpful Report
I wish the strap can be redesigned so that the helmet's visor can lowered to have a better shade from sunlight.
Helpful Report
Hi, thanks for taking the time to leave us a review. Hopefully you have the correct size helmet? The helmet's visor should sit 1-2cm above your eyebrows when worn correctly. This should then give you shade and visibility. Happy Cycling!
Sorted a packing error quick and easy.
Helpful Report
Service is great. Ref helmet specifically it is absolutely the right size (m) and fits well on the head but the strap is v tight under the chin even on max length. Guess there is no way around that?
Helpful Report
Hi Philip, thanks so much for taking the time to leave us a review. I will contact you directly regarding your query as we may be able to assist. Kind regards Kate
the look very well but helmet cooling isn't good
Helpful Report
Dashel is rated 4.8 based on 166 reviews