Dashel Reviews

4.8 Rating 167 Reviews
95 %
of reviewers recommend Dashel
4.8
Based on 167 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Dashel Reviews

About Dashel:

Cycling is safe. The benefits to your health and wealth outweigh the risks, so we’re not going to try and scare you into wearing a helmet. We want to wear something slim and flattering to get about town. So we've designed cycle helmets that are light, safe and comfortable. Made sustainably in the UK.

Visit Website

Phone:

020 3870 3322

Email:

info@dashel.co.uk

Location:

4th Floor,
86-90 Paul Street,
London
London Borough of Barking and Dagenham
EC2A 4NE

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Excellent helmet. Light and comfortable
Helpful Report
Great company to deal with. Outstanding customer service.
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Hi Kevin, thanks for leaving such a nice review. It makes our day to hear comments like this. Happy Cycling!
I've only had it for a couple of weeks but I like it! I didn't know that it came with a bag until I got it, but it's been really useful. A couple of suggestions for the future: maybe make a model with MIPS technology or a mountain bike style helmet.
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Hi Holden, thanks for taking the time to leave us a review and glad to hear you are enjoying your helmet and finding the bag useful. Do read our blog for more information on why we don't use MIPS technology https://dashel.co.uk/blogs/blog-post/can-helmets-look-good-and-be-safe. Happy Cycling!
Love the style of this helmet. So much nicer than the ‘sport’ cycling helmets for those of us just commuting or pootling around town in your normal clothes. The customer service is also amazing. I had 1 small issue and they couldn’t have been more helpful. Very much recommend everything about the product and the company.
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Hi Stuart, thanks so much for taking the time to leave us such a lovely review. Happy cycling!
I contacted the Sales Team which happily addressed my special requirement. My Re-Cycle black helmet arrived well packaged and quickly. It is smart, comfortable and a good fit using the sizing guidance on Dashel's web site. The magnetic chin strap catch is marvellously easy to use. Overall I’m very pleased with the customer service and with my helmet.
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Hi Richard, thanks for taking the time to leave us a review. Delighted to hear that you are pleased with your helmet. Let's just hope for some sunshine now so you can get out and enjoy it!
I admire the ethos and values of Dashel and bought the helmet based on that, along with the aesthetics of the helmet. I have a slightly larger head and purchased the large. It does look a tad on the big size, but very happy with the helmet, how it fits, the straps, the magnetic clasp and the adjuster at the back of the head.
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I'm delighted with my new Dashel helmet. It fits really well, is very comfortable and has good ventilation. I'm also really pleased with the colour. A very stylish helmet. Anne
Dashel 5 star review on 17th May 2022
Helpful Report
Hi Anne, thanks so much for taking the time to leave us a review. We at Dashel think you look super stylish. Happy Cycling!
I love my new helmet - I feel safe why cycling while also looking stylish! The helmet was delivered very quickly and with plastic free packaging.
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Hi Katie, thanks so much for taking the time to leave us a review and great to hear you are feeling both safe and stylish in your helmet. Thanks for noticing the plastic-free packaging too :-)
It’s comfortable and feel safe
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Looks good.
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Just love my Dashel Ocean Edition helmet - got it in pink/red as the others were all sold out as they are so popular. It fits perfectly - the sizing on the website is spot on - and I feel really safe and secure in it. I have had so many positive comments about it from friends when wearing it. only comment is keep making them Dashel as they seem to be sold out a lot!
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Hi Emma, so lovely to hear that you love your Ocean Edition helmet - that makes us very happy. Happy Cycling!
A very comfortable and stylish helmet. I think it is great!
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Love my new helmet
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I have two virtually new Dashel Helmets (red and blue) which are now unsellable through eBay, do you offer a service where you could take these back.
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Dear Michael, helmets should never be sold second hand, so we can't help or encourage that. We encourage our customers to send old helmets back to us when they are 5 years old, so we can recycle them in return for money off a subsequent purchase. Kind regards The Dashel Team
Great to see another design-led British company grow and prosper
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Customer service were very helpful as I couldn’t decide if should go for the small or medium helmet as my head size was between the two they said medium and I was glad I spoke to them first because they were totally right. After a lot of research on choosing the right bicycle helmet my final choice was Dashel and I absolutely love it.
Dashel 5 star review on 24th March 2022
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Dear Kelly, thanks so much for taking the time to leave a review. Great to hear you received swift and helpful advice on what size to go for. Might we also say, you made a fabulous choice of colour - it looks amazing on you. Happy cycling!
Satisfying shopping experience, smooth logistics
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Dear Chui, thanks so much for taking the time to leave us a review. Happy cycling! Kindest regards from the Dashel team.
love Dashel helmets- we have two now (me and partner)
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Thanks for taking the time to leave us a review David and great to hear there are two Dashel wearers in your household :-)
Delivery was prompt, product is gd but could be shipped with more inner Velcro patches for better fit.
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Thanks so much for taking the time to leave us a review. If you need extra velcro dots we would be delighted to send you a few more. Just drop us a line on info@dashel.co.uk Kind regards
Bought this as a pressy and if ok will buy one for me. Looks great and l tried it on before wrapping and feels a bit big for me but with the added padding should be fine. Love the look and feel etc.
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Hi Janet, thanks so much for taking the time to leave us a review and what a lovely gift to give a friend! You could always try a size small for yourself and we are also just about to launch our helmets with an integrated dial fit system so that could work well for you...
Dashel is rated 4.8 based on 167 reviews