Dalby Living Reviews

Name: Dalby Living
Address: Dalby Hall, Dalby, Lincolnshire, Dalby
Rating: 4.78

4.8 Rating 1,723 Reviews

96 %

of reviewers recommend Dalby Living

Company Reviews

Metrics

Info

4.8

Based on 1,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01790 753 069

Email:

mail@humberimports.com

Location:

Dalby Hall, Dalby, Lincolnshire
Dalby
PE23 4PN

Dalby Living 5 star review on 3rd August 2025

Anonymous

Anonymous // 01/01/2019

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“Thank you for your professionalism. The ordering process was dealt with directly and the fire was delivered within a few days. The fire has now been installed and we are very pleased with the result. Will certainly use again.”

Helpful Report

Posted 11 years ago

“I bought a small woodburning room heater from Humber imports to replace a gas fire in our front room, It arrived very quickly, although we do live quite close. The delivery driver carried the stove into the house for me, and I fitted the flue liner and stove a few days later. This stove is excellent, it is easy to light, burns well and burns clean due to the secondary air inlet which delivers pre heated air above the flames, and burns all the wood gases. Once the stove is hot it looks as though there is a line of gas jets burning along the back of the stove, but this is the "top air" burning the smoke. This stove was not expensive! it cost less than £200 including delivery, it is european made and CE marked (NOT chinese) it is all cast iron, and works beautifully. Both my brother and a friend round the corner have fitted woodburning room heaters recently, and they paid over £800 for theirs, only one of the two has top air. The glass stays clean too, even though once lit, I run the stove with the main air inlet fully closed, and let the fire burn on the front and rear top air only. Riddling works well, and it produces very fine ash. Very Pleased. Phil Whitley, Driffield”

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Posted 11 years ago

“very quick, need to let customers know earlier about delivery time.Nearly missed the delivery men did not have a day or time.”

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Posted 11 years ago

“We are very pleased with the service we received - both in terms of the delivery of the goods, and the quality/price of the table and chairs which we bought. They are much more stable than the ones they replaced, and the stacking chairs feel really solid (and comfortable). Additionally, we got covers for both the table and the chairs, and they look as though they are going to be effective. We could have bought cheaper, but not for the same quality - that's a route we've been down, and regretted!”

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Posted 11 years ago

“The item came damaged but customer service was excellent in providing a replacement and the item was great quality.”

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Posted 11 years ago

“Excellent communication and delivery lead-time reduced on request to meet our needs. The Deauville teak table and chair set purchased is of a very high quality with the table, in particular, being very sturdily built. We had a small issue with a crack in one of the chair back uprights (across the grain, so likely incurred in transit) but the chair was replaced immediately and without question - excellent service given that photo evidence was offered but was deemed by Humber Imports not to be necessary. It's refreshing to be taken on trust. It is important that the teak is oiled properly before use. We stupidly used ours once before treating with teak oil and the slightest amount of oil/grease, e.g. from crisp crumbs, will soak into the untreated timber as we discovered to our cost. One minor issue - the promised call from the 3rd party courier company to schedule delivery was never received and the 'sizeable' consignment arrived unannounced. This was slightly inconvenient given that we were having building work done at the time and there were already 6 tonnes of ballast in the drive on the day in question! Hopefully, Humber Imports will already have acted upon the feedback that we provided in this respect at the time but it is something to beware of.”

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Posted 11 years ago

“Arrived really quickly. Just what we wanted, although packaging was damaged when it was delivered. Overall very pleased”

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Posted 11 years ago

“Item as described, communication was excellent, item received very quickly, all in All an excellent purchase”

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Posted 11 years ago

“Have purchased two log burning stoves off this company. I have to say the service was top class,they have been extremely helpful. The stoves have been great and efficient. I would definitely use them again . Also the prices are about right. Carole crozier”

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Posted 11 years ago

“Excellent product and service.”

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Posted 11 years ago

“Very easy to use website and fast delivery.”

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Posted 11 years ago

“Excellent service.....excellent product which was easy to assemble..”

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Posted 11 years ago

“The Service I received from Humber Imports was excellent. Fast delivery and excellent after sales customer service. I would recommend them to anyone.”

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Posted 11 years ago

“I received a faulty product, a bench with extreme woodworm. After sending pictures and politely explaining the problem I was met with a really rude, nasty email. I again stated the problem, and asked for a replacement to be met with a really rude, sarcastic response. I did not get a replacement. I didn't have the time to take the matter further, so treated the bench and hoped for the best. It is honestly the worst response I have ever had from a company, really quite shocking. I would really try to put anyone off dealing with this company in anyway.”

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Posted 11 years ago

“Excellent product. Excellent service. Would highly recommend. I have made repeat purchases”

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Posted 11 years ago

“I am absolutely delighted with my seat. All aspects of my purchase were easy and efficient, and delivery was amazingly quick. Thank you.”

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Posted 11 years ago

“Good value, great quality product. Product was slow to arrive, due stock issues, but they were amazing in their communications regarding this and I was happy to wait. Indeed end result was well worth it! Would buy from them again.”

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Posted 11 years ago

“The garden bench was delivered promptly and I am very pleased with the quality. The instructions for fixing it together could be improved, but my son managed it without them.”

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Posted 11 years ago

“The table and 8 chairs are beautiful, solid, and well constructed. There were clear instructions for putting the table together and advice on looking after the furniture. The covers are a generous size and protect the table and chairs from the elements well. Kerbside delivery could have been a problem as the teak is of good quality and consequently very heavy - best to ensure there are two strong people to receive the delivery. Overall, good value for money compared to other brands/websites and would highly recommend.”

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Posted 11 years ago

“Great level of communication across the phone and emails. I would use them again”

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Posted 11 years ago

Dalby Living is rated 4.8 based on 1,723 reviews