Dalby Living Reviews

Name: Dalby Living
Address: Dalby Hall, Dalby, Lincolnshire, Dalby
Rating: 4.79

4.8 Rating 1,618 Reviews

97 %

of reviewers recommend Dalby Living

Company Reviews

Metrics

Info

4.8

Based on 1,618 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01790 753 069

Email:

mail@humberimports.com

Location:

Dalby Hall, Dalby, Lincolnshire
Dalby
PE23 4PN

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Dalby Living 5 star review on 18th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, can’t recommend them highly enough. 10 out of 10 in all departments”

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Posted 1 month ago

Thank you for your valued custom, Peter - hopefully we have a wonderful summer for you to enjoy your furniture. Kind regards, Mark.

Posted 1 month ago

“Order and delivery very well executed. Really pleased with the chair which matched the bench previously bought from you”

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Posted 1 month ago

Looks great! I'm so pleased you're happy with your order. Thank you, Linda. Kind regards, Mark.

Posted 1 month ago

“Never received the chairs and despite numerous emails and attempts to phone( answering machine doesn’t state the name of the business) we have had no response and no chairs!!!!”

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Posted 1 month ago

Hi Darina. There was initially a problem with the courier, but you asked for a full refund which was issued immediately. Kind regards, Mark.

Posted 1 month ago

“Very good,except there was a a crack in the wood on the r/h arm which I repaired with a screw and glue. Edward Mullen”

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Posted 1 month ago

“Excellent quality and service all round. Table had some damage on arrival, with no fuss or bother Mark had it exchanged within days.”

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Posted 1 month ago

Thanks for the lovely review, Vincent. Sometimes minor issues can occur, but we're always more than happy to rectify them immediately. Take care, Mark.

Posted 1 month ago

“Solid bench and chairs and was actually not bad to put together!”

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Posted 1 month ago

It is quite easy isn't it, even someone with limited DIY skills wouldn't have any problems. Thank you for the review. Mark.

Posted 1 month ago

“Wonderful customer service! Amy was brilliant. The bench is perfect for our allotment cottage garden! Highly competitive pricing and excellent quality. I’d just have a drill to hand if getting the same bench, we had to widen some of the pre-drilled holes slightly. Otherwise, excellent, thanks Amy.”

Helpful Report

Posted 1 month ago

Thank you for the lovely review, your comments have been passed on to Amy. Take care, Mark.

Posted 1 month ago

“I purchased a lovely teak sun lounger from Dalby Living at a cost of £249, which was a very competitive price compared to similar items on the market. The sun lounger arrived quickly and I was very impressed by the quality. However, a flaw was spotted in the build, but of course these things can happen with natural wood. I reported my findings back to Dalby Living, and immediately received an apology from Mark with an assurance that a replacement item would be sent to me immediately at no cost, and that I could keep the original one or dispose of it as I saw fit. There was no hesitation in the offer of a replacement, which I find in these modern times a breath of fresh air. The replacement has now arrived. Well done Dolby Living, I can whole heartedly recommend your company, as this is service of the highest order, and rarely seen today. Many thanks Peter A TAMBLIN”

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Posted 1 month ago

Thank you so much for your detailed and lovely review, Peter. If you're trusting us with your hard earned money it's only right you receive what you order. Sometimes minor issues can occur, especially with a natural product of such weight, but we're always on hand to put something right when needed. Take care, Mark.

Posted 1 month ago

“Order 2 chairs on the1st April no chairs have arrived and despite numerous emails and phoning every day ( this is just an answer machine) . I’ve had no response!”

Helpful Report

Posted 1 month ago

Hi Darina. This is the second bad review you've left for this order, a full refund was issued as requested two weeks ago. Had you wanted replacements for the missing items we'd have sent them out. Kind regards, Mark.

Posted 1 month ago

“Well packed, easy to assemble (table). Excellent craftsmanship. Looks terrific as previous order of bench.”

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Posted 1 month ago

Hi Raymond Your furniture looks fabulous in such lovely surroundings! Thank you so much for the great review. Kind regards, Mark.

Posted 1 month ago

“very happy with our purchase of our patio set. Ordering was easy. Website had a good selection to chose from. We ordered an 8 seater wooden table set from Dalby Living. The quality of the table and chairs is excellent. The table and chairs are a good heavy weight. The assebly of the table was easy. We applied Teak oil to the table and chairs and they look amazing. Highly recommend Dalby Living. Our experience has been 100% positive with no issues what so ever.”

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Posted 1 month ago

Hi Stephen Thank you for such a great review! We're beyond happy that your experience with Dalby Living has been so good. Take care, Mark.

Posted 1 month ago

“I hadn’t used this company before, but their website all seemed ok. I ordered one sun lounger costing £249.99, with the cushion. I loved it. I managed to assemble it ( on my first attempt). In fact, I ordered another one days later. Exactly the same. Love it too. In fact, if I could afford it, I’d buy another one. Maybe next year. I live in Moray ( North East coast of Scotland) and really appreciate there being no delivery surcharge.”

Dalby Living 5 star review on 20th April 2025

Helpful Report

Posted 1 month ago

Hi Diane Thank you for your lovely review. Here's hoping for a great summer for you to enjoy your loungers! Take care, Mark.

Posted 1 month ago

“I ordered the Biarritz round table and four chairs. The first delivery was a disaster only due to the delivery driver's attitude, which by the way was an outside contractor and not a Dalby employee. I was really upset Because this company only did kerbside deliveries. I needed it in the back garden , I have three foot wide gates but the pallet it is put on was too wide, so the driver took it away. Ok, after he had left I had a "lightbulb moment " it could have gone in the garage. So I re-ordered my furniture, another driver another day. Extremely helpful and considerate, and in the garage it went. So well packed I had to wait for my son in law to come from London to unpack it and carry it through to the garden for me. And it hasn't stopped raining since! I have ordered from another company an all singing all dancing water proof and sun proof cover. Hope it comes soon. But having said all that the furniture it very comfortable and sturdy. The big downside is that I am left with a hugh pallet which I have to get to the local tip,or just wait for bonfire night”

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Posted 1 month ago

“We love our garden furniture and the team were very quick to resolve the issue that we had with an item.”

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Posted 1 month ago

“Items as described, service fine, very helpful delivery.”

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Posted 1 month ago

“Garden furniture came on time and pracrically already built. The table and chairs are absolutely beautiful. Also an added bonus all 10 chairs came with cushions”

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Posted 2 months ago

“I have 4 Lutyens chairs and a coffee table, lovely and sturdy. Very pleased and a great price”

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Posted 2 months ago

“Very pleased with the new table and chairs. Excellent quality. The chair is quite upright but they stack well and save so much space. Delivery guy not massively helpful but we got there! Dalby customer services good though.”

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Posted 2 months ago

“Fab quality, great service and a fair price! One chair had a fault which was rectified immediately. Could not be happier with our purchase!”

Dalby Living 5 star review on 13th March 2025

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Posted 3 months ago

“We bought a lovely Bench from Dalby Living which looks gorgeous in our garden.Many Thanks to Amy for all her help.Highly Recommend.”

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Posted 3 months ago

Dalby Living is rated 4.8 based on 1,618 reviews