Dalby Living Reviews

Name: Dalby Living
Address: Dalby Hall, Dalby, Lincolnshire, Dalby
Rating: 4.79

4.8 Rating 1,591 Reviews

97 %

of reviewers recommend Dalby Living

Company Reviews

Metrics

Info

4.8

Based on 1,591 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01790 753 069

Email:

mail@humberimports.com

Location:

Dalby Hall, Dalby, Lincolnshire
Dalby
PE23 4PN

Write Your review

Tell us how Dalby Living made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dalby Living 5 star review on 24th April 2025

Scott Calverley-Smith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent product when it finally arrived. The courier firm failed to deliver on the day it promised. I was on holiday the following week but despite doing my best to make them aware of this they continued to try and deliver. This firm XPL is useless”

Helpful Report

Posted 2 years ago

“An excellent looking product with well finished teak. Problems arising from manufacture and handling were dealt with quickly and efficiently by staff in a manner that encourages a good customer relationship”

Helpful Report

Posted 2 years ago

“Fast delivery , and pretty good Bench for the price. If I am a bit picky the bench has overflow of glue on some joints. Though for the price I guess it wouldn't be the same as a much more expensive bench. Would I buy again . Yes I would”

Helpful Report

Posted 3 years ago

“Very happy Teak set, well constructed and sturdy. Delivered on time. Good service.”

Helpful Report

Posted 3 years ago

“Very happy with the quality of our bench, it looks great. Absolute nightmare was getting it delivered by the courier company - no showed twice when we waited in and twice more said they came when they didn’t, can’t phone to check and they don’t call you either with updates. John at Humber very helpful at trying to resolve but wouldn’t order from them again on that basis.”

Helpful Report

Posted 3 years ago

“Excellent service and excellent furniture at competitive price only let down by delivery partner.”

Helpful Report

Posted 3 years ago

“Good quality garden bench, arrived quickly.”

Helpful Report

Posted 3 years ago

“Very professional service. The patio set arrived well within the time scale quoted. We are very happy with our product.”

Helpful Report

Posted 3 years ago

“Efficient delivery - product good quality”

Helpful Report

Posted 3 years ago

“Quality benches and prompt delivery service”

Helpful Report

Posted 3 years ago

“Excellent service and delivered by helpful driver. Bench is of quality expected and therefore I am pleased with my purchase.”

Helpful Report

Posted 3 years ago

“First time using this company. Very happy with the teak bench and the delivery company sent message on day of delivery to advise time of delivery. Only reasons for four stars are it would improve customer experience if there was notice of dispatch. Also a number of people had issues with dowels. Ours all worked fine when you matched the letters on the parts with each other. It wasnt in the instructions, which otherwise were easy to follow and more by luck than judgement it went together except in two places where we didn't match the letters up. It was only at the end we realised. Still there's always a next time and I would be happy to order again from Humber Imports”

Helpful Report

Posted 3 years ago

“We bought a Lutyens style bench, supplied as a self-assembly package, that is excellent value for money. The first package that arrived was faulty, but we were offered a refund immediately on phoning Humber Imports. We opted for a replacement, which arrived very quickly. This one was was good quality and was easy to assemble. This is on our patio and we are are delighted with it.”

Helpful Report

Posted 4 years ago

“I have just bought a three seater Lutyens bench, and I am delighted with it. We constructed it indoors and it looked so beautiful where it was, it was a difficult decision to take it outside! The one thing that really nags at me is that I cannot find a single bench cover anywhere that really looks like it would fit.”

Helpful Report

Posted 4 years ago

“Easy to order online. Quick delivery. Bench looks good.”

Helpful Report

Posted 4 years ago

“Good product, some assembly issues but resolved.”

Helpful Report

Posted 4 years ago

“Good service but could have done with email when going to arrive.”

Helpful Report

Posted 4 years ago

“We ordered the Lutyens Bench and Table. They were duly despatched and arrived in a timely manner. The quality of the products is good. The instructions are clear and easily followed. The table assembled easily and perfectly. However the bench had misalignment of at least half of the dowel holes and a serious misalignment of one of the bold joint fittings all of which required a good deal of re-fettling. We are fortunate in that we happen to have the tools to be able to do this work. For someone without the tools proper assembly would not have been possible. It is a shame that a good quality(with price to match) product should be spoiled by these factors. The inclusion of an Allan key would also be helpful for those without tools.”

Helpful Report

Posted 4 years ago

“Very please with our new table and chairs set. One of the chairs was damaged in transit but Humber Imports were extremely helpful in replacing it quickly. Overall a very satisfactory transaction.”

Helpful Report

Posted 4 years ago

“I purchased the Monte Carlo set and was thrilled with the product but unfortunately one of the centre piece planks was defective and the aftercare was reluctant and minimal to such an extent that the product is still defective.”

Helpful Report

Posted 4 years ago

Dalby Living is rated 4.8 based on 1,591 reviews