CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 881 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 881 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 1st November 2026

Anonymous

CupsDirect 5 star review on 14th May 2026

Michael

CupsDirect 5 star review on 25th February 2026

Anonymous

CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality”

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Posted 9 months ago

“Great product,easy to order,delivered on time,superb!”

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Posted 9 months ago

Hi Mark, Thank you for your 5* review. We’re glad you found the product great, the ordering easy and delivery timely. We appreciate your feedback and look forward to helping you again soon. Kind regards, Team CupsDirect

Posted 9 months ago

“So easy to purchase and very quick delivery. Excellent all round!”

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Posted 10 months ago

Hi there, Thank you for your 5* review. We’re glad to hear the purchase process was easy and the delivery was quick. We appreciate your feedback and look forward to helping you again soon. Kind regards, CupsDirect

Posted 10 months ago

“We continue to be repeat customers for hospitality products from cups direct. They provide quality products at competitive pricing which is not very often beaten. The website is easy to navigate, particularly for repeating previous orders, and delivery is quick. While the carriage paid amount is quite a bit higher than some other suppliers, we purchase multiple items and optimize our delivery timing to make the best of this.”

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Posted 10 months ago

Hi there, Thank you for your 5* review. We’re glad to hear you’ve had a positive experience with our range, pricing, and easy ordering process, and that delivery fits your schedule. We appreciate your continued custom and will keep aiming to deliver great value. Warm regards, CupsDirect

Posted 10 months ago

“Excellent service can’t fault you 👍”

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Posted 10 months ago

Hi Terry, Thank you for your 5* review. I'm glad to hear you thought our service was excellent. We appreciate your custom. Warm regards, Team CupsDirect

Posted 10 months ago

“Always sure of good service with Cups Direct.”

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Posted 10 months ago

Hi Paul, Thank you for your 5* review. We’re glad to hear you always receive good service when ordering with CupsDirect and we appreciate your continued custom. Warm regards, Team CupsDirect

Posted 10 months ago

“Always an efficient service”

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Posted 10 months ago

Hi Wayne, Thank you for your review. We’re glad you find our service efficient and we appreciate your support. We look forward to helping you again soon. Kind regards, Team CupsDirect

Posted 10 months ago

“Excellent service!”

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Posted 11 months ago

Hi Eleanor, Thank you for the 5-star review! We’re thrilled you had excellent service and appreciate your kind words. We look forward to helping you again soon. Warm regards, Team CupsDirect

Posted 11 months ago

“Amazing quality product”

CupsDirect 5 star review on 14th November 2025

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Posted 11 months ago

“Good all round service,competitive pricing.”

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Posted 11 months ago

Hi Ryan, Thank you for the 5-star review! We’re glad you’re happy with our service and pricing. Looking forward to helping you again on future orders. Kind regards, Team CupsDirect

Posted 11 months ago

“Very Good supplier”

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Posted 11 months ago

“I have been using Cups Direct for quite a few years now and can't fault the service, easy to order online and delivered very quickly. Good product and price”

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Posted 11 months ago

Hi Jean, Thank you so much for taking the time to review CupsDirect so highly! We're so grateful for your continued custom over the last 5 years and we're please that our 7oz Bio Recyclable water cups work so well for you. Thank you for your continued support!

Posted 11 months ago

“I have been using this company CupsDirect since August and they are really good next day delivery in most cases and the competitive prices that they have are really to good to miss the quality of the bags and plastic glasses which are recyclable come a really good price point I would recommend that you look through their web site for all of your packaging and party needs a really good company at competitive prices”

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Posted 11 months ago

Hi Barry, Thank you for your amazing 5-star review! We really appreciate your kind words and we're so glad to hear that you're happy with the products and service received so far. We look forward to continuing this 5* service for you on future orders. Thank you for your support! Warm wishes, Team CupsDirect

Posted 11 months ago

“Quick and efficient service.”

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Posted 1 year ago

“User friendly website with excellent customer service. Very easy to request a sample product before making our order.”

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Posted 1 year ago

Hi Charlotte, Thank you for your wonderful 5-star review! We're so glad to hear that you found our new website user-friendly and our customer service excellent. The sample section makes it really straightforward to check you are ordering the correct item for your needs before committing to a whole case so I'm glad you found this useful. Thank you for your custom

Posted 1 year ago

“Well packed and quick delivery will order again”

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Posted 1 year ago

Hi Geva, Thank you for your 5-star review! We're so pleased to hear that your order was well packed and delivered quickly. We appreciate your custom

Posted 1 year ago

“Very good for support customers”

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Posted 1 year ago

“delivery really quich with no hassle, very good customer services”

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Posted 1 year ago

Hi there, Thank you so much for your fantastic 5-star company and product reviews! We're delighted to hear that you had a quick and hassle-free delivery experience, along with great customer service and that our products work so well for you. Thank you for your custom.

Posted 1 year ago

“Their champagne flutes are great and delivery is always super quick!!”

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Posted 1 year ago

Hi Charlotte, Thank you for your fantastic 5-star review! We're thrilled to hear that you love our champagne flutes and appreciate our speedy delivery. Your support means a lot to us!

Posted 1 year ago

“Excellent service and really good product”

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Posted 1 year ago

Hi Riyaz, Thank you for your wonderful 5-star reviews! We're so glad to hear that you received excellent service and that our Premium Bamboo Paddle Skewers Range works so well for you. Your custom is much appreciated

Posted 1 year ago

CupsDirect is rated 4.9 based on 881 reviews