Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.42

4.4 Rating 883 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 883 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The agent who helped me (Megen) was of great help to me. I had an issue with the bookings and she calmed me down and saw through the entire booking for me. I'd totally recommend crystal travels to my friends.”

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Posted 6 years ago

“Megan was very helpful pleased she was dealing with my enquiry”

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Posted 6 years ago

“Used Crystal Travel through a groupon purchase, and found them to be very helpful and they accomodated my request, which was beyond the deal, and they managed to get me what i wanted and at a good price.”

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Posted 6 years ago

“Christy was vety professional and patient. I will definitely use your services again.”

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Posted 6 years ago

“Lisa, the consultant who helped me with my booking, has been very professional dealing with the booking and answering my queries. Thank you”

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Posted 6 years ago

“Lisa was very pursuasive and was able to convince me that the deal was the bext I could get. I also liked that she was decisive when I asked for a small reduction.”

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Posted 6 years ago

“Good service. Very helpful”

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Posted 6 years ago

“i had a wonderful experience with crystal travels because of a lovely lady megan she was very helpful and professional. i would be using crystal travel in future.”

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Posted 6 years ago

“Thank you for the support”

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Posted 6 years ago

“Using Crystal travel on 2nd occasion. Once again, better pricing than I could obtain from my own World Wide Web searches. Fast & efficient service.”

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Posted 6 years ago

“Excellent service from Christy who unravelled the mess made by my credit card company.”

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Posted 6 years ago

“It’s really nice to book the tickets with you. I was served by Christy, she is really nice and give me a very good deal on my tickets. Thanks”

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Posted 6 years ago

“very professional”

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Posted 6 years ago

“I am very happy for customer service”

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Posted 6 years ago

“Christy was really helpful. Explained everything to me and resolved my query quickly.”

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Posted 6 years ago

“Christy was extremely helpful and assisted me in booking this ticket every step of the way. My initial booking did not go through but she ensured that the same price was honoured when I finally made the payment. I will definitely be making another booking with Crystal Travel”

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Posted 6 years ago

“Not only did Crystal Travel offer me the best rate, it also helped me retain the ticket price for a couple of hours as I was awaiting office approval for my travel. Philip called me up and followed up diligently and was really helpful in the booking process. Great service and I will use this website more often in the future!”

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Posted 6 years ago

“Great service and friendly advice.”

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Posted 6 years ago

“Megan was very helpful and pleasant to speak with.”

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Posted 6 years ago

“I found this experience very pleasing and my agent Christy provided me with an excellent service and was always available in the evenings when it suited me to make my bookings. I would use this service again and would happily recommend it to anyone else. thank you for your help Crystal Travel”

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Posted 6 years ago

Crystal Travel is rated 4.4 based on 883 reviews