Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.42

4.4 Rating 882 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 882 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, this was my first time that I used Crystal Travel services, and I got so glad for the nice and efficient service giving me all support and attention to my purchase tickets.”

Helpful Report

Posted 5 years ago

“Excellent support. I had so much trouble booking ticket because of technical error but Christy helped me to process my transaction smoothly. She was patient and despite my network issue Christy kept calling me again and again . Much appreciate her great effort. Thank you Christy.”

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Posted 5 years ago

“was very excellent service thank you very much”

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Posted 5 years ago

“Lisa was outstanding simply no words Great customer service skills”

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Posted 5 years ago

“Lisa was really helpful”

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Posted 5 years ago

“They were helpful and flexible and really seemed to understand my family's individual needs.”

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Posted 5 years ago

“Excellent helpful, patient and satisfying service. Thank you.”

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Posted 5 years ago

“Christopher is very helpful and kind. Excellence service!”

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Posted 5 years ago

“Spoke to Christy, she walked me through the whole process of booking my ticket just like a piece of cake. Very helpful and swift response. I have used Crystal travel in the past and once again they were spot on!”

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Posted 5 years ago

“Crystal Travel is awesome! I booked flights with them loads of times and nil any problem at all. Staff are very helpful especially Christy, she did help me a lot. Thanks again.”

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Posted 5 years ago

“The booking agent was very efficient, professional and courteous. I would highly recommend this travel company as it made the process stress free.”

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Posted 5 years ago

“Christy was very helpful and stay in contact until my booking through crystal was made. Thank you very much to facilitate my holiday.”

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Posted 6 years ago

“CHRISTY did well and help me a lot.”

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Posted 6 years ago

“Thank you for a personal touch ..had a few problems with my bank and Christy was very clear and precise on how to proceed...would use Crystal travel again...a good experience for once over the phone...”

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Posted 6 years ago

“Christy put me at ease after I had lost money to scummers she went step by step with me and very professional. i am now going to take my kids on holiday of a lifetime.. thanks Christy.”

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Posted 6 years ago

“Christy was exceptionally helpful. I would recommend her in future. Very encouraging to have a kind, helpful person on the other end of the phone. Thank you Carol Jones”

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Posted 6 years ago

“Kristy has very helpfully from start to finish for ticket purchase, I will not hesitate to recommend her service to my friends and family. Above all she is very professional, my intention is to continue the business with your company as long as Kristy is employed there.”

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Posted 6 years ago

“Amazing customer service!”

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Posted 6 years ago

“Saved money, Lisa was very helpful”

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Posted 6 years ago

“Great customer service ! I have been Crystal Travel customer for some time and the service Peter has given me last week and again Christy today. I use Crystal Travel to all travelling needs and I recommend everyone for their valuable service.”

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Posted 6 years ago

Crystal Travel is rated 4.4 based on 882 reviews