Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.42

4.4 Rating 883 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 883 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Christopher Smith was very helpful and responded to my query patiently and dealt with it efficiently. Thank you so much Christopher 🙏🏽”

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Posted 6 years ago

“Used Crystal travel multiple times and I can not fault them. My latest encounter, Kathy Hart went above and beyond to help me out to get the best deal and flight timings to the USA. Thank you very much. Would 110% recommend.”

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Posted 6 years ago

“Very deligent and professional!”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Very helpful with very limited availability at the price I wanted Christopher was very helpful and went above and beyond. I got flight and the price I wanted .Really great service”

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Posted 6 years ago

“Very Good Costumer Service . Christy was very helpful lady . Thanks to her . God blessed you all . Thanks Yassin Din Malak Khan”

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Posted 6 years ago

“Very spot ON!!! Megan Stuart, was super helpful, fast/prompt, even gave me a better price and confirmed everything with me before any payment process. Didn't have one bit a feeling that something can go wrong =D. Thank you!”

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Posted 6 years ago

“He was very patient as ask him nonstop questions. And easy to speak to. This’s my first time using crystal travel. I think I will use it again.”

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Posted 6 years ago

“Excellent work and good customer services”

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Posted 6 years ago

“Quick and helpful in booking my ticket. I like the payment security.”

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Posted 6 years ago

“The agent was very helpful .”

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Posted 6 years ago

“Excellent service by Lisa who helped to sort out a flight for me at the last minute.”

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Posted 6 years ago

“The service is always great for me. Been using Crystal for my flights for a couple of the years now and yet to be disappointed. Great customer service by Kathy Hart.”

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Posted 6 years ago

“Been using Crystal Travel, many times now and go away 4-5 times a year and will continue using i have also recommended a few other to use, and thanks to Phillip for sorting out and correcting the original booking again a great service thank you”

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Posted 6 years ago

“Had a great exeprience whilst booking my flight and was pleasant speaking to Lisa the agent who was incharge of my booking. she was very helpul and couldn't recommend her high enough. Thanks for the wonderful experience Lisa.”

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Posted 6 years ago

“She supported and helped me to do best during taking ticket.”

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Posted 6 years ago

“Excellent service. Made booking our holiday very easy.”

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Posted 6 years ago

“After a misunderstanding on my part with thanks to Christy the matter was resolved quickly..Certainly recommend Crystal Travel.”

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Posted 6 years ago

“Megan was really helpful in booking the ticket for me.”

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Posted 6 years ago

“Very helpful”

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Posted 6 years ago

Crystal Travel is rated 4.4 based on 883 reviews