CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.61

4.6 Rating 736 Reviews

90 %

of reviewers recommend CRU Kafe

4.6

Based on 736 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 25th June 2024

Mark Long

CRU Kafe 5 star review on 31st December 2022

James Hasell

CRU Kafe 5 star review on 20th October 2022

Juliet Preston

CRU Kafe 5 star review on 15th July 2022

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

CRU Kafe 4 star review on 17th February 2022

Robert Rees

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Admiration for the ethics behind the coffee and some nice flavours but sadly not strong enough for me, that's just my taste, even the Ristretto drunk very short was not to my taste. Sorry”

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Posted 1 year ago

“Good packaging and swift delivery”

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Posted 1 year ago

“Very pleased with your coffees, particularly decaff and half-caff. Only issue is the new lightweight packaging which doesn't protect the pods as well. A few got squashed in the post and became unusable.”

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Posted 1 year ago

“These are absolutely the best coffee bags! There is not a single drawback with CRU Kafe, the product is perfect, service is fantastic and the company has a conscience.”

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Posted 1 year ago

“Nice product easy service”

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Posted 1 year ago

“Good coffee at a reasonable price. Like that it is organic. Would be 5 star if more than one recycling bag was allowed on larger orders.”

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Posted 1 year ago

“On the website the coffee purchased clearly said suitable for espresso machines and then the packet on the coffee you sent me said NO. Can't believe your website doesn't even have the right infomations.”

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Posted 1 year ago

“Coffees are always good and they arrive so quickly. Thank you x”

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Posted 1 year ago

“You’re doing great! It was important for me to find an organic bean supplier and the fact your espresso blend is also the best tasting I’ve had is a bonus”

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Posted 1 year ago

“I ordered 18 packs for storage in October. 10 of them came with expiry date in Dec 2023. So I only have 2 months before the due date. I wrote an email to customer services but no one replied.”

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Posted 1 year ago

“Fabulous coffee & always delivered so quickly so I never run out!”

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Posted 1 year ago

“Great coffee Great Service Very fair prices for excellent quality coffee”

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Posted 1 year ago

“Great coffee bags, use them all the time! They arrived very quickly up here in Scotland after ordering, so delivery speed was very impressive indeed, and they were well packed in a very sturdy cardboard box. Thank you, CRU Kafe - you have a loyal customer here! 👍👍👍”

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Posted 1 year ago

“I have bought numerous coffee capsules from supermarkets trying to find my perfect taste preference but nothing suited then I came across CRU Kafe on line . I love the Expresso and Dark Roast flavours from CRU Kafe and orders are delivered quickly .”

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Posted 1 year ago

“I love the coffee and the customer service is excellent! I love that the coffee is organic and the different varieties are all wonderful, to suit all tastes. They ship quickly and are always happy to help. They are easy to get in touch with as they pick up the phone quickly without a wait. I am very happy and will continue to buy my pods from them.”

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Posted 1 year ago

“Great affordable nespresso compatible capsules”

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Posted 1 year ago

“I love your selection of organic pods”

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Posted 1 year ago

“Superb tasting coffee”

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Posted 1 year ago

“Your coffee is great but you never answer the phone, you never reply to voicemais, you never reply to emails and it's next to impossible to get a podback bag if you're on a subscription. Very unimpressed.”

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Posted 1 year ago

“Love the idea of drinking organic coffee. Very good coffee.”

Helpful Report

Posted 1 year ago

CRU Kafe is rated 4.6 based on 736 reviews