Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,594 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,594 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I discovered Cotswold Trading by accident and I’m so glad I did. The items I ordered came really promptly and were so lovely. I’ve already re-ordered !”

Helpful Report

Hi Rachael, How wonderful to hear you are now a repeat customer! It's great to hear you found us by accident and we hope to welcome you back again soon. Best Wishes Sophie (Cotswold Trading)

“Having bought twice - some lovely museum Christmas cards, then a fabulous almanac - I am very happy with both my purchases and delivery times. I love the range of stock and will be buying again. :)”

Helpful Report

Hi Eileen, Great to hear you're pleased with your orders from us. The Almanac Seasonal Guide is a great book to start the new year with! We look forward to your next order. Best Wishes Sophie (Cotswold Trading)

“There was a particular item I wanted but it wasn’t in stock; the sales assistant could not have been more helpful and said she would order one in and call me when it arrived. She then sent the item out to me. Fantastic service!”

Helpful Report

Hi Penny, Great to hear we were able to order the item in for you, we are always happy to do this when things run out of stock! Thank you for your compliments and we hope you will shop with us again. Best Wishes Sophie (Cotswold Trading)

“Cotswold Trading always very helpful and pleasant. Their cards are the best - Frans Wesselman cards l couldn't find anywhere else. Thank you very very much.”

Helpful Report

Hi Anna, It's great to hear you're pleased with the cards you ordered and that you are a repeat shopper with us. We look forward to you ordering from us again soon. Best Wishes Sophie (Cotswold Trading)

“Fast delivery. Absolutely love the table runner brightens up our dining table.”

Helpful Report

Hi Kirsty, It's wonderful to hear you are pleased with your purchase! We would love to see a photo of the runner featuring on your dining table, if you'd like to send us one over? Best Wishes Sophie (Cotswold Trading)

“Very well packaged and fast delivery.very pleased with the candleholder”

Helpful Report

Hi Graeme, Thank you for taking the time to leave us a review. It's great to hear you were pleased with the item, packaging and delivery. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Great communication and fast shipping.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you were pleased with our communication and shipping. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Quick delivery and the product I bought was cheaper than on other websites. Very pleased”

Helpful Report

Hi There, We're delighted to hear that you were pleased with your purchase and our delivery service. Our goal is to provide our customers with the best possible value and experience and we hope you will shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Not come across Cotswold Trading before. Always a worry when buying from a company not used before. I needn’t have worried. Really pleased with Cotswold Trading. The buying process was easy I received regular updates re delivery. My items were delivered on time and the quality of goods is excellent. I highly recommend and will buy from CT again.”

Helpful Report

Hi Joy, Thank you for taking the time to share your positive experience. It's wonderful to hear that you were so pleased with our products and service. We're always striving to exceed our customers' expectations and we hope you will shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Very speedy service. Packed beautifully will not hesitate to order from you again.”

Helpful Report

Hi Norma, Many thanks for leaving us a review! It's great to hear the order arrived quickly and that you would shop with us again! Best Wishes Sophie (Cotswold Trading)

“My Mum was after a pair of the Merry People boots in the dark cherry colour and I managed to find some in her size on Cotswold Trading's website as a birthday gift for her. They arrived quickly and were a great hit with my Mum - she wears them all the time now that's cold and wet outside. A smooth shopping experience from start to finish, thanks!”

Helpful Report

“During the summer this year I bought a pair of Merry People boots in the slate grey from Cotswold Trading's website and they have already become a staple in my 'dog-walking' attire - with our unpredictable weather, these boots really keep your feet warm and cosy whilst also supported in the foot. The ankle boot length means that they're really practical for slinging on with jeans or a skirt, and also smart enough to wear out and about in town. Highly recommend!”

Helpful Report

Hi Rachel Thanks for the review about the Merry People boots, the Bobbi ankle boots have been such a hit with customers in store and online and we really love getting feedback about how they are being used. Merry Christmas! Best wishes Sophie (Cotswold Trading)

“Product arrived quickly and no issues”

Helpful Report

Thanks for the 5-star review! Best wishes Sophie (Cotswold Trading)

“This is my favourite shop in leamington, even if I don't need anything specific I always go in for a browse as it lifts my mood. Got some beautiful presents for Christmas gifts this year, there seems to be something for everyone. It all just seems very tasteful too, but still fun! Really glad the website exists as I have just had major surgery so am completely reliant on online shopping for Christmas this year. Easy to navigate and the website works well so the online shopping experience matches the in store one.”

Helpful Report

Thank you so much for your lovely comments about our Leamington Spa store and it's great to hear it's one of your favourite shops to pick up handy gifts and possibly some treats for yourself! Wishing you a speedy recovery from your surgery and hope to see you out and about in Leamington very soon. Before then, our online shop is only a click away from delivery to your home. Happy Christmas from the Cotswold Trading team

“Thank you for my lovely selection of cards. Very nice indeed and I found a special good value quality buy too. Will return. A very Happy Christmas .”

Helpful Report

Hello Karen So glad to hear that you received your cards in time and that you liked the quality and selection available. Hope to see you shopping with us again soon. Best wishes and a Happy Christmas! Rachel (Cotswold Trading

“Good fast service thanks”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you were pleased with our service and we welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Product was as expected Delivery on time”

Helpful Report

Hi Charles, Thank you for taking the time to leave us a review. It's great to hear the product was as you had hoped and that our delivery time was prompt. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“My order which I needed to ship to the USA arrived quickly and well packed.”

Helpful Report

Hi There, Great to hear you ordered from the USA and that we were able to get it to you promptly! We hope you will order from us again soon. Best Wishes Sophie (Cotswold Trading)

“Very nice quality and fast shipping!”

Helpful Report

Hi Mirra, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the quality of the goods and that we were able to despatch them promptly to you. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Great service and very pleased with the cards I received.”

Helpful Report

Thank you for leaving us a great review, we really appreciate the feedback!

Cotswold Trading is rated 4.9 based on 2,594 reviews