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Cooleasy.co.uk Reviews

4.7 Rating 260 Reviews

92 %

of reviewers recommend Cooleasy.co.uk

Company Reviews

Product Reviews

4.7

Based on 260 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

08004580101

Email:

sales@cooleasy.co.uk

Location:

Unit 7, Kenfig Industrial Estate Margam, Port Talbot
Margam
SA13 2PE

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Cooleasy.co.uk 5 star review on 13th August 2020

Cooleasy.co.uk 1 star review on 29th July 2018

Cooleasy.co.uk 2 star review on 6th July 2018

Cooleasy.co.uk 2 star review on 6th July 2018

Cooleasy.co.uk 5 star review on 5th June 2018

Cooleasy.co.uk 5 star review on 5th June 2018

Cooleasy.co.uk 5 star review on 5th June 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order online and when I have phoned for assistance the staff are always really helpful and if they don't know the answer they will find someone who does. They arranged for the delivery to arrive on a day that I would be in to receive it.”

Posted 3 weeks ago

“Very professional and great communication. Had to provide details of competent installer before shipping, which is how it should be done. would highly recommend.”

Posted 1 month ago

“Great products and very professional service”

Posted 1 month ago

“Great service, spoke to the team and offered great support and advice. Will definitely use again. Thanks”

Posted 5 months ago

“Great product and great service what more could you ask for!”

Posted 1 year ago

“Very helpful, friendly and kind team. Went out of their way to help me choose an AC unit and liaise with my installer. All round good bunch of people!”

Posted 2 years ago

“I bought the comfee 12000easy to fit yourself, but you still need an F-gas engineer to gas it. I'm sitting here typing this and outside it's a cool 7C inside 21c And using about 7-8 pence an hour Hoping to see bigger benefits away from storage heating in spring and autumn with having more control”

Posted 2 years ago

“Great service but don't ask Mr Palmer for a discount!!! He drives a hard bargain!! Thanks all.”

Posted 2 years ago

“Absolutely brilliant, allowed same day collection after requesting it, customer service and advice on the phone was superb too! Many thanks to the whole team, we really appreciate how easy the whole process has been”

Posted 2 years ago

“Excellent first purchase .Having been bewildered by contrasting reviews re these machines in general either "great" or "rubbish" I phoned Cooleasy & received sound ,honest opinion from Jonathan ,that confirmed my thoughts ie. (1)These are NOT air conditioners with far greater initial cost ,runningcost ,condensation pipe plumbing etc., & DONT claim to be (2) But this Air cooling fan does have an excellent list of features compared to others I looked at including its cooling evaporating set up . Think of hot/dry day at beach then contrast body surface cooling effect when breeze evaporates that water .This is how this differs from a plain fan or condensing air So yes it will cool air in line with cold water in sump evaporating into room .It therefore helps increase humidity on dry days . Activated 2yr Guarantee on line which was also reassuring . If had to find fault then they could include a couple of "freezer blocks" but most of us have a few lying about ! Hope this helps anyone having the same questions .”

Posted 2 years ago

“Fantastic and knowledgeable company. Service from Neil was excellent and he really went above and beyond to help me pick the best AC solution for me. Their delivery and dispatch was very quick. I ordered and received the air conditioning unit less than 24 hours after I had ordered it. They’ve also got the most competitive prices on the market and I will be going back to them again in future.”

Posted 2 years ago

“Following the order of a portable KYR air conditioning unit today, I would like to thank Neil for his help in firstly sorting out an issue I had with payment on line and then in personally ensuring that the unit was delivered at the end of his shift. His conduct and actions went 'above and beyond ' and in my opinion were a credit to Cooleasy. Once again, thanks Neil.”

Posted 2 years ago

“Very happy with my new air con unit arrive within 24hr works very well and a great price for a British made unit.”

Posted 3 years ago

Thanks for leaving a review Chris :) Which unit did you purchase? It will be good to let others know how good the product is...

Posted 3 years ago

“I decided to order from Cooleasy because they had a range of different brands to choose from and the prices were reasonable. They were also honest - another website showed they had a unit in stock, but when I messaged them, they didn't and weren't expecting it for a while... I ordered a DolceClima Compact 8 portable unit and received it the next day - which I was sooooo grateful for! I needed to call Cooleasy and half expected to be in queue for an hour... but got through straight away. Spoke to Jonathan a couple of times and found him friendly and helpful. I've already recommended Cooleasy to a couple of friends looking for AirCon units and, if we decide to get another unit for downstairs, we'll get it from here.”

Cooleasy.co.uk 5 star review on 13th August 2020

Posted 3 years ago

Mrs Smith, Thank you so much for the kind words! It's nice to know that even in our busiest period, we are still doing a good job and putting the customers first. Thank you for the recommendations too...

Posted 3 years ago

“esay site to use , competative prices & free delivery”

Posted 3 years ago

Thank you for the review Dean, we are glad you had a smooth transaction

Posted 3 years ago

“Very helpful and informative with questions asked about the product and delivery. Thank you”

Posted 3 years ago

“Excellent customer service, no quibble refunds, prompt delivery and great telephone support.”

Posted 3 years ago

“I had an issue with my first unit, and Neil was super helpful in sorting everything out for me and getting a new unit delivered. Appreciated the great service and the good communication from the company in general.”

Posted 3 years ago

“Never ordered air conditioning products before so, to a newcomer, an expensive and complicated purchase. Spoke with Jonathon who provided friendly, helpful and non-pushy product advice on what would be the most suitable product for our needs. He arranged for a local installation engineer to contact us. 8 days from initial phone call we placed the order and again spoke with Jonathon: would endorse other opinions about good customer service - thank you.”

Posted 3 years ago

“This is the second time we have ordered air conditioner from Cooleasy. They were incredibly helpful with the technical aspects both times and a very personable service. Delivery both times was fast in a few days and arrived undamaged. I am most immpressed with their service.”

Posted 4 years ago

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Cooleasy.co.uk is rated 4.7 based on 260 reviews