Cooleasy.co.uk Reviews

Name: Cooleasy.co.uk
Address: Unit 7, Kenfig Industrial Estate Margam, Port Talbot, Margam
Rating: 4.68

4.7 Rating 260 Reviews

92 %

of reviewers recommend Cooleasy.co.uk

4.7

Based on 260 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

08004580101

Email:

sales@cooleasy.co.uk

Location:

Unit 7, Kenfig Industrial Estate Margam, Port Talbot
Margam
SA13 2PE

Write Your review

Tell us how Cooleasy.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cooleasy.co.uk 5 star review on 13th August 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, fast delivery and very happy with service.”

Helpful Report

Posted 4 years ago

“Great service from start to finish. Really good advice and unit arrived when stated.”

Helpful Report

Posted 4 years ago

“Bought a Comfee 2.6kw air con unit for the bedroom - excellent price when you consider we recently had a quote from a professional to supply & install at £1,300 plus vat - not too bad, BUT, he wanted another £1,400 to install a second unit in the room directly above - 2 v simple installs - 1 days work and the units and parts would be say a total of £1,300 max so £1,400 for a days work - where is the economy of scale and an honest days work for a fair price? We are experienced DIY'ers but have never done air con before, hubby has limited car air con experience and electric experience so once we found the easy install units at Cooleasy, we thought we would try one unit, the worst that could happen is we have to pay to have it re-gassed. The instructions from the manufacturer are both wrong (in parts) and hard to understand ...however, with some v prompt responses to queries from various staff at Cooleasy (Mike & an installer) we did it, it works great & the unit is v quiet and works well. We are so happy I just ordered another 3.5kw unit for the bedroom above and I have no doubt that will be easier & much quicker now we have done one. Probably too difficult for someone with no DIY experience but otherwise, doable. Thanks guys”

Helpful Report

Posted 4 years ago

“Have used cooleasy twice and would certainly use again. Good price with amazing service _I placed order online and within the hour had a phone call to say the item was being dispatched and would be with me the day after_and that's exactly what happened _exactly what all customers want”

Helpful Report

Posted 5 years ago

“Excellent Service. Ordered a Vision 3.1 System over the weekend and received a call on the Monday to say it would be delivered on the Wednesday. Driver called 30 minutes before he delivered and I received it before 11am. Installed it on the Friday after a quick call to technical regarding removing a couple of wing nuts, which was answered promptly and accurately. Easy install and all working fine. Brian F”

Helpful Report

Posted 5 years ago

“Team were helpful in helping me select the right air conditioner, the goods arrived when they should. Couldn't really ask for me.”

Helpful Report

Posted 5 years ago

“This is my 3rd purchase from cooleasy and can throughly recommend this company. They also helped with an fgas engineer to commission the unit”

Helpful Report

Posted 5 years ago

“An online company at its best. Super helpful and knowledgeable staff on the telephone resolving any questions in seconds :)) Good price and brands not so well known but with good quality. Have not installed yet but all what was promised on the website and per phone conversation has happened. Lightening fast delivery with instructions, bits and bobs. Highly recommended indeed! Keep cool and prosper Cooleasy! :))”

Helpful Report

Posted 5 years ago

“First class friendly support, good quality products and price.”

Helpful Report

Posted 5 years ago

“I have been a customer of Cooleasy for many years for both business and personal use. Excellent service and reliable products, haven’t and don’t consider going elsewhere.”

Helpful Report

Posted 5 years ago

“Delivery was on time, within 24 hours of dispatch. The Air conditioning Unit I purchased works like a dream. It was purchased for use in a workshop to dry it out and provide minimum constant heat. The humidity dropped from 88% to 62% within 3 days and temperature is being held at 14C. Highly recommended.”

Helpful Report

Posted 5 years ago

“very helpful, knowledgeable and fast”

Helpful Report

Posted 5 years ago

“Very happy with the unit, the only thing is we can not find the 5 year warranty.”

Helpful Report

Posted 5 years ago

“Good pricing but beaten by fantastic customer service and communications. Will use again.”

Helpful Report

Posted 5 years ago

“Ordered Thursday, arrived Friday, as advertised. Self installed on Monday/Tuesday, I am 71 and not as quick as I used to be. One small niggle, easily rectified by the people on the end of the phone. Looks to be good quality equipment but only time will tell! Bring it on (summer and winter)”

Helpful Report

Posted 5 years ago

“I cannot recommend these guys enough. The attention to detail and level of customer service offered is matched by very few companies. Thanks guys for all the help 👍”

Helpful Report

Posted 5 years ago

“We all expect a first class service these days and Cooleasy certainly delivered. Not only were they efficient, it was actually a joy to do business with them. I'll be buying a second Split Unit from them in due course. The unit itself is a nice piece of kit and very easy to install as a am an experienced engineer but any DIYer wouldn't have a problem.”

Helpful Report

Posted 5 years ago

“All good”

Helpful Report

Posted 5 years ago

“Excellent product and prompt delivery. Everything needed for installation included. Good installation guide. Highly recommended.”

Helpful Report

Posted 5 years ago

“Cooleasy is the only company i could find who would sell to end users, as i had particular requirements for my split AC Unit. The chaps on the phone were not only friendly (and return your calls) but they know your order by name. I was pleasantly surprised when i called to check on the delivery date (my engineer was coming on the weekend), they knew me by name, they also ensured my delivery would arrive by the end of the week, which it did. Now thats what you call customer service!! I will be using cooleasy again when we are ready to purchase a multi split AC unit.”

Helpful Report

Posted 5 years ago

Cooleasy.co.uk is rated 4.7 based on 260 reviews