Confused.com is a price comparison website specialising in insurance and financial services. Confused.com is the first & longest-running UK insurance comparison site.
“The prices on your motor insurance Website did not match those with the Halifax; also information transferal did not match correctly. When I phoned to sort out, the price rose considerably and because your website had already taken my credit card payment, they tried to charge me a £20 cancellation fee even though all this was undertaken within half an hour. After assurances with numerous staff that my money would be returned, my bank statement showed that it still had not. They say that it went in a few days ago but I wait and see.....”
“My insurance was less than half from my own insurance company who could not better the quote from confused.com. It should be renamed I save you loads of money.com.”
“As with any insurance deal, somewhere there will be a cheaper deal, the trick is to trawl through a selected number of comparison sites to find it. Confused.com won my business on this occasion, next time I will look at my options again, and will then discover if my business is taken for granted.”
“I received a renewal quote after a minor accident, the quote was high. I checked online with Confused.com and my own insurance company who gave me the high quote were the cheapest, by over £100. I contacted them and was given the lower quote that was on Confused.com”
“Pointless. Even though I submitted everything online, I was required to speak to the provider for over an hour - going over exactly the same information. All of the online stuff was a complete waste of time.”
