Compadvance Reviews

Name: Compadvance
Address: Rephad House, London Road, Stranraer
Rating: 4.80

4.8 Rating 1,360 Reviews

100 %

of reviewers recommend Compadvance

4.8

Based on 1,360 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Compadvance 5 star review on 16th October 2023

Anonymous

Compadvance 5 star review on 25th December 2022

Xen Ovid-Sophron-Naso

Compadvance 5 star review on 11th December 2021

Ryan Ward

Compadvance 5 star review on 24th May 2021

Katherine Cardones

Compadvance 5 star review on 29th March 2021

Elena Miljevic

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been a Customer for quite some time now and never had an issue until recently. I ordered a Laptop for a new Customer and from the spec of the Laptop online stated it had 8GB of Ram as that was what my Customer asked for. Upon the quick arrival was found to have only 4GB of Memory. Sent numerous emails and phone calls only to say there was nothing they could do apart from sending it back. I also asked if they could send out a 8GB Memory stick, to no avail. This led me having to purchase a complete new stick elsewhere at a cost to myself of around £45. Not happy with the level of Customer care in this respect.”

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Posted 5 years ago

“reason for buying phone was for NFC compatibility which your description confirmed this phone had,unfortunately it does not have NFC so am disappointed,but the phone is good otherwise..”

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Posted 5 years ago

“Selling foreign spec HP keyboards that are lacking vital keys & functionality in UK computers!”

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Posted 5 years ago

“Purchased pc from them on Ebay. Description said it was touch screen. Once arrived set it up, but wasn't . Contacted them for a partial refund as I splashed out extra for the touch screen feature. They took time to get back and didn't really get anywhere. They said due to little Profit margin won't be able to give such.”

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Posted 5 years ago

“The computer was sold as a gaming PC however it is not possible to activate 2 controls at the same time, this limits actions like looking around. It's not possible to play Roblox studio properly and look around on it. It is not possible to download several games. The speaker is not very loud.”

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Posted 6 years ago

“The price was great and service was good but the actual product although seemed great at first, has already had multiple issues - something I'd not expect from paying £800 for a laptop. The hard drive faulted so I had to completely reinstall windows and just recently the graphic device faulted and I had some trouble getting it working again (constant screen flashing).”

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Posted 8 years ago

“Had to wait ages for someone to answer the help button so I could get out of the carpark”

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Posted 8 years ago

“Ordered a HP laptop. It came but the wifi wouldn't work when you are more than 8ft from the router. I have tried several times to contact the company but they have not responded. I have had to resolve myself by tethering another device and its fine. Other than this the laptop seems ok. Where is the aftersales support? - non existent. Never buy from here again.”

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Posted 9 years ago

“product stopped working after 3 days. sellers customer service very poor told me to send it back to Logitech. I was told it would be quicker than returning to seller seller Logitech said it would take 12 working days plus two weekends. If you value reviews, please do not buy this product or deal with this seller.”

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Posted 9 years ago

We sincerely apologise for the inconvenience caused with this order. As our returns policy requires the original order to be sent back before we can send out a replacement, we kindly provided the option of contacting Logitech as you needed this resolved as soon as possible. We had been assured by Logitech as we started selling these units that this would be a streamlined process. Nonetheless, the return was accepted after you informed us of this delay and a replacement was sent out on the same day that we received your faulty unit. We now have a few hundred happy customers who have purchased this product from our store, and we can only apologise for the rare and unfortunate issue you experienced. We will continue to learn from these experiences in order to better serve our customers.

Posted 9 years ago

“We received the product in good time but once we gave it to my daughter as her birthday present she noted that is was not charging. We did a check and the error told us the battery needed replacing. I emailed your company and so far have still received no response to getting this fixed. We are very disappointed as is my daughter who is doing her GCSES and needs it to be mobile for her revision.”

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Posted 9 years ago

We are really sorry to hear that you have a problem with laptop purchased in our store. It seems, due to some system error which is being currently investigated, we did not receive your email. Obviously, we are going to send you another battery in no time. I have already opened a support case so we won't miss anything again. Please accept my sincere apologies for the inconvenience caused and don\t hesitate to contact us again in case you need our help in the future.

Posted 9 years ago

“The condition was listed as new but it was clearly opened and used. It was not supplied with the correct cable either. Communications was prompt when querying why delivery was taking so long. The product itself works fine though.”

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Posted 9 years ago

Compadvance is rated 4.8 based on 1,360 reviews