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Clerksroom Direct Reviews

4.6 Rating 216 Reviews

91 %

of reviewers recommend Clerksroom Direct

Company Reviews

4.6

Based on 216 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appalling AVOID AVOID AVOID. They chased me down to make payment but as soon as I paid them the barrister that they appointed MIa was appalling. I asked for a refund and they took nearly £500 of MY money claiming they had worked on my account without any evidence. I am now trying to retrieve my loses through the small claims court. Please avoid this lot and save yourselves the heartache and sleepless nights that I have endured. Gary a Heart broken Dad .”

Posted 3 years ago

“Quick and easy service. Highly recommend.”

Posted 3 years ago

“Thank you so much for your help and being so diligent with this. I am so happy we managed to resolve this and it’s one less thing for me to deal with. Kindest regards”

Posted 3 years ago

“From our first exchange, right through to the final hearing, the Clerksoom Direct team were excellent. Helpful, courteous and responsive. Furthermore, the barrister allocated, Mr Angus Gloag, was also fantastic. He was a perfect fit for both the client and the case and bent over backwards to ensure that the case was as good as it could be. Brilliant service from start to finish - thank you.”

Posted 3 years ago

“Nite expensive than a local barrister promised me ‘the right man for the job who then backed out just two wks before court date The ‘excellent replacement didn’t want to be there sat there silent throughout the hearing i walked away with less than i’d hoped for as usual Save yourself the money find a good local barrister/solicitor do not use these clowns”

Posted 3 years ago

“Tahir Ashraf is the best Barister. He is concise and extremely professional. He goes up and beyond. Tahir Ashraf represents you like your own real family member would. He is brilliant and highly intelligent. Calm and collective. I would recommend him very much and feel blessed to have found him. Hope you all find the expert yet comforting Barister I have in Tahir Ashraf.”

Posted 3 years ago

“I would never recommend this company to anyone. They charged me a stupid amount of money to introduce me to a barrister that was worse than useless ! I ended up doing most of the work myself and even had to stop the proceedings in court due to the barristers errors. This was at a time when I needed someone to fight my case more than I have ever needed anyone in my life. When I complained they did not want to know. YOU HAVE BEEN WARNED.”

Posted 4 years ago

“I would not recommend Clerksroom Direct in a million years and would give no stars if I was able to. I sent a statement of case to them requesting a quote. They came back with a fixed fee which we agreed and paid the monies for the agreed fixed fee to them. Upon receipt of the funds, the Clerk called me and informed me that he had appointed a barrister for the case but his fees would be four times that of the fixed fee previously agreed. We were not in a position to pay the increased fixed fee quote. The clerk then suggested a further barrister, X. The clerk said that X wanted to speak to me to discuss the matter with me. When I spoke to X he said he understood that I wanted to speak to him as the Clerk had told him I wanted to discuss the matter with him! It became obvious after a few minutes of speaking with X that he had absolutely no knowledge of the case and hadn't read the statement of case. He was asking me a load of questions which he would have known the answers to if he had read the statement. He just appeared to be rambling and not listening to what I was saying to him. He said he would read the statement and either he or the clerk would get back to me. Neither did regarding my conversation with X even though I requested on at least 2 occasions whether the clerk had heard back from X. The clerk just chose to ignore this request and instead suggested yet another barrister who would be available just to turn up at court on the day of the hearing. This was not what we wanted and not what had initially been agreed would be undertaken by the barrister. Our monies were refunded. We then became aware that X had just returned to the Bar after a 3 year disqualification and what's more was about to face another disciplinary hearing and was subsequently disqualified for a further 3 months which would have meant he would not have been available for our hearing. Clerksroom Direct must have been aware of the pending disciplinary hearing of X or should have been because it is in the public domain. I got the impression that the clerk was in fact out of the country and in a different time zone and was not really interested in dealing with my matter. Ps by the way 5 star rating below is by someone from Clerksroom Direct. How desperate is that!”

Posted 4 years ago

“Poor Experience; abrupt, rude even. Not the experience i expected. There is the right way to give service and the wrong way regardless of the situation. Sadly i experienced the latter with this company.”

Posted 5 years ago

We are extremely sorry to hear that you feel that way. It doesn't sound like us at all! We pride ourselves on our commitment to providing a service that is friendly, polite, efficient, knowledgeable and cost-effective. The other reviews that have been left for our business on Reviews.co.uk demonstrate that we achieve that the vast majority of the time. It's a shame that you have left an anonymous review - at least if we knew your name we could try to make up for your disappointment.

Posted 5 years ago

“I was in the middle of a horrible divorce. It had gone on way too long and I had spent a fortune with lawyers and barristers, and I had discharged the firm who represented me. I googled "direct access barristers" and came across Clerksroom. I made an initial enquiry and they were very responsive. I had a long chat with Sam Morgan who was kind and supportive. He asked a series of questions and highly recommended Arlene Small. We had an initial email interchange with Arlene and met her soon after. I cannot speak to highly of Arlene. She "knows her stuff" from a technical perspective but its her "bedside manner" that made all the difference. By then the matter had dragged on for nearly four years. With Arlene's support we finally brought matters to a close within a 8 weeks, and I was very happy with the final judgement. I would absolutely use Clerksroom and Arlene again...”

Posted 5 years ago

“Sam was very professional and very helpful, with the human touch. Clerks Room Direct found me the right Barrister Paul Newman, for my needs. It didn't matter what time of day or evening it was, some one always returned my messages, whether verbally, text or email. Highly recommend Thankyou for all your help”

Posted 6 years ago

“Very Professional everything what you can ask for”

Posted 6 years ago

“In essence an excellent service at very short notice competitively priced. They proveid a unique legal service not easily found. Well done clerksroomdirect”

Posted 6 years ago

“Super efficient service provided by the Clerks, and excellent advice given. Professional and extremely friendly service. Would recommend to anyone needing assistance.”

Posted 6 years ago

“Rory was very friendly and exceptionally efficient. He is a pleasure to work with and couldn't have asked for a better service from, especially the speed at which he returns calls and emails.”

Posted 6 years ago

“Rory Nunn is incredibly helpful and listens well to your needs and gets the job done.”

Posted 6 years ago

“Very quick and efficient. I had a tight schedule and they delivered. I highly recommend.”

Posted 6 years ago

“Very prompt very friendly give great service and value for money”

Posted 6 years ago

“Clerks Room Direct recently advised me with regard to employment matters. This was done efficiently, effectively and to cost. The service has been one of the best, if not the best, I have experienced from any legal advisors.”

Posted 6 years ago

“Prompt response, efficient and honest.”

Posted 6 years ago

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Clerksroom Direct is rated 4.6 based on 216 reviews