“Very poor quality, does not fit left hand corner sofa that is well within stated measurements. Draw string zipper system doesn’t work as soon as a light breeze blows falls off. Contacted customer service for a return and no response…”
Hi, thank you for your review. I'm sorry to hear that the cover is not satisfactory. Could you please contact us with your order number so we can rectify the issue for you? We would not intentionally ignore any customer service query.
Many Thanks,
Clearspell
“We've used ClearSpell twice now and have been very happy both times, with the quality and the service. I bought a large waterproof cover for furniture - larger than was available in many places - and it rained the other day and it certainly did the job. It is a good, thick-quality material and came very quickly. The prices are very reasonable compared with other sites given the good quality. Very pleased with ClearSpell and I would definitely shop with them again.”
“The tweed dog bed itself is a good price, well made and liked by the dogs.
I would recommend.
The Evri delivery is what let the service down. It took ages to arrive when it could have been here very quickly by Royal Mail.”
“As Clearspell have failed to respond to any of my emails, refused to acknowledge my return despite photographic evidence, refused to refund me. I strongly advise all customers to keep well away from this company”
Thank you for your review. I am really sorry on this occasion that we were unable to meet your expectations. Whilst we haven't manage to locate the returned goods, we believe they were returned and have now issued a full refund. Our apologies for the lapse in service.
“Having purchased a clearspell furniture cover just over 2 years ago I noticed a small tear
I contacted ClearSpell and they were happy to replace the cover free of any cost to me
So great customer service and very quick response”
“Website was very easy to use, found the product I needed (large garden umbrella covers) quickly, they were in stock, well priced and dispatched the next day. Very good service.”
