“Ordered a cantilever parasol which is great, however the cover was missing and a small part arrived damaged. ClearSpell have sorted both issues without fuss. I would definitely purchase from them again in the future. Thank you ClearSpell.”
“easy to use website, great price and quick delivery. I also contacted the customer service on several occasions and the team is very supportive and quick to respond.”
“My order was delivered promptly and on time.
When I had a query, again I had a prompt reply by return and the matter wasresolved to my satisfaction.
Thank you and well done.”
“Customer service was absolutely first class. I ordered the Norfolk Leisure Pandora 3x3.6m leaf gazebo for our holiday home lodge to go on the deck and had a concern about whether the patio doors would pass under the gazebo leaves when fully vertical. Lyndan, the customer sales director, was marvelously patient in the face of my detailed queries and even referred back to Norfolk Leisure several times to ensure accurate information which did not appear to be online anywhere, including several major suppliers. Price point was secondary to me, but ClearSpell were very competitive. With first rate customer service and a competitive price what's not to like!”
“Very poor quality, does not fit left hand corner sofa that is well within stated measurements. Draw string zipper system doesn’t work as soon as a light breeze blows falls off. Contacted customer service for a return and no response…”
Hi, thank you for your review. I'm sorry to hear that the cover is not satisfactory. Could you please contact us with your order number so we can rectify the issue for you? We would not intentionally ignore any customer service query.
Many Thanks,
Clearspell
“We've used ClearSpell twice now and have been very happy both times, with the quality and the service. I bought a large waterproof cover for furniture - larger than was available in many places - and it rained the other day and it certainly did the job. It is a good, thick-quality material and came very quickly. The prices are very reasonable compared with other sites given the good quality. Very pleased with ClearSpell and I would definitely shop with them again.”
