“Clearspell specifically state that the cover I ordered will fit the Titchwell 4 seater dining set. When both arrived and I had assembled the furniture, I read the dimensions on the Clearspell cover package and realised it could not possibly fit the furniture. I checked the Clearspell website. The same, too small, dimensions were repeated there, more than once. I didn't bother to open the cover, but contacted Clearspell for a refund and returned it. Clearspell was , at first, a bit indignant and said that the cover was made by the company who made the furniture set, so I contacted them and they told me that the dimensions of the cover are 200 x 150 x 95. Clearspell says the cover is 160 x 145 x100. Clearspell has refunded me and said they would take this cover off sale till they have established what went wrong. This was a week ago and the cover is still for sale on their website, still with the same wrong measurements - so buyer beware! It (probably) will fit the Titchwell set but will (probably) not be the dimensions Clearspell gives, if you are ordering it to fit something else. It's a shame as it looks to be the best quality/design/value - if buyers could trust the measurements given, (which I think is pretty crucial for this type of product!)”
Many thanks for your review. Unfortunately, the measurements were listed incorrectly on the website, as stated in this review. The product remained on sale due to an inventory error and has now been corrected. Sorry for any inconvenience caused.
Kind Regards, Clearspell
“I was struggling to find a cover that would fit my new garden furniture set! Was so glad when I found clearspell! Cover is exellent and it arrived the next day also. Will use again!”
“The cover fitted my Palermo sunshade perfectly. My old one having deteriorated. This one covers the whole area to the floor. Now we will see if it withstands the winter northeles”
“Very pleased with service provided by ClearSpell. Communication was great & product / packaging perfect. Only issue was with the courier, so delivery was a few days later than expected.”
“I had a question which I sent 8n the evening, not expecting a reply until the following day but had a reply almost straight away.
I then ordered the double cocoon hanging Chair cover.
Arrived in a few days.
I am very happy with the quality, I have used it the last few days. Does exactly what it says, keeps chair clean and dry.”
“Arrived quickly, well wrapped and as described. Emailed customer services with some questions and they were very helpful. Really happy with my purchase”
“I received excellent service from clearspell, the cover I wanted wasn’t in stock and they kept me informed all the way until I was able to order and I’m not disappointed, the cover is perfect and just the size I needed, I wouldn’t hesitate to recommend clearspell and I will definitely use them again”
