Rhino Innovation Ltd Reviews

Name: Rhino Innovation Ltd
Address: Cherwell House,, Farm Road, Buckingham Road Ind. Est., Cherwell House,, Farm Road, Buckingham Road Ind. Est., Brackley
Rating: 4.91

4.9 Rating 305 Reviews

99 %

of reviewers recommend Rhino Innovation Ltd

4.9

Based on 305 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01280 840293

Email:

sales@rhinocuttingmat.co.uk

Location:

Cherwell House,, Farm Road, Buckingham Road Ind. Est.,
Cherwell House,, Farm Road, Buckingham Road Ind. Est.
Brackley
NN13 7AW

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Rhino Innovation Ltd 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cutting mat is excellent,but I was disappointed not to receive a discount for picking the mat up from the shop, and saving Rhino (Cherwell) the courrier/ postage costs.”

Helpful Report

Thank you very much for your review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future.

“Delivery was in excellent time”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Jan

“The communication and customer service was excellent. The custom cutting was done very accurately, however the uncut standard width of the mat was 3mm shorter than specified meaning that I had to cut down the surface beneath to get a flush fit. It would be good to pre-warn in the product listing that there is some significant variation.”

Helpful Report

We are sorry to hear that you are not happy with your order and your mat to be 3mm short. On the very rare occasion there can be a very small tolerance of between 1-3mm and we apologize for any inconvenience that this caused. I have passed these details onto the warehouse so that they are aware of this. I'm very pleased to hear that the custom sizes were cut accurately and I do hope that you will use us again in the future and that we can provide the 5 Star service that we always strive to achieve. We truly appreciate you taking the time to complete this review and we are really sorry for any additional works that you had to do as a result. Our aim is to give the best possible Service that we can, so your comments are very important to us so that we can achieve this. With Kind Regards, Jan

“The product was excellent. However I asked for it to be cut to size and this did not happen, otherwise 5 stars”

Helpful Report

Sorry the Mat wasn't cut to size Robert - we 'll make sure this doesn't happen again.. but thanks for the Review!

Rhino Innovation Ltd is rated 4.9 based on 305 reviews