Rhino Innovation Ltd Reviews - Read 176 Genuine Customer Reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

“Bought an A0 cutting mat and it arrived the next day! Very happy with it- works a treat. Best price I could find for this size of mat.”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Jan

“The rhino mat is fantastic it has transformed my work space. Covers my table and protects it while giving me a flat area to cut out, draw or paint on.”

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Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Jan

“Cutting mat and service was outstanding, thank you Jan Healing for all your help. Hopefully when my mat needs replaced you will still be in business.”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and glad that you received a good service from us here at Rhino Innovations. I will certainly pass your feedback to my colleague and look forward to working with you again in the future. Kind Regards, Rhiannon

“Excellent service. This was bought as a Christmas present so hasn’t been used yet. However it is very flexible and easy to store. As it ones in a huge range of sizes you can get exactly the size you need. Mine actually fits my wife’s work table!”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and glad that you received a good service from us here at Rhino Innovations. We look forward to working with you again in the future. Kind Regards, Jan

“I've only just ordered so I can't review my product yet but I had to leave a message straight away due the incredible customer service. I'm not always the easiest customer to deal with when ordering custom items as I suffer from extreme OCD, but the email and phone call I have received from Jan has put me so at ease. I can't thank her enough for her time and help.”

Helpful Report

Hello, thank you so much for your kind 5 star review, we really do appreciate you taking the time to review us even before you have received your mat. We truly appreciate every Customers requirements and try to achieve the best possible products and service for every Customer. We can't wait for you to receive your mat and very much look forward to working with you in the future. With Kind regards Rhiannon

“Very quick service. Item very well packaged and looks great in situ.”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards Jan

“Quick delivery and a good quality product”

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Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards Jan

“easy to order, quick delivery. Just as expected. Custom cut as requested, no fuss. Perfect for my needs at present.”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards Jan

“The Rhino cutting Matt is fantastic. Excellent self healing properties and no cut memory when using the Matt for multiple various projects . My next cutting Matt will definitely be a Rhino ! Also super quick delivery 👍🏻”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards, Jan

“very good product, particularly like the two sides of the cutting mat having different qualities”

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"Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards, Rhiannon"

“Perfect size for cutting my fabrics. Very quick delivery.”

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“Fantastic communication with seller, and very happy with my cutting mat - which arrived quickly too.”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards, Rhiannon

“Well packaged. Quick delivery. Can't be faulted. Exactly what I wanted. Good care instructions included.”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards, Rhiannon

“The protective screens are perfect for adding extra protection for our office workers who may feel more vulnerable. They arrive in a quick turnaround. Our only issue has been with the desk clamps, which did break when being mounted on the desks. Fortunately, we had spare clamps from other desk screening that we could use.”

Helpful Report

Hello, Thank you for your review. I am pleased to hear that we were able to provide you with a good service throughout your order. We are sorry to hear that you had received issues with the desk clamps. Please could you confirm the clamp code that you had issues with, so I can have a look at this for you? We have found that the TM9100 when over tightened can have issues. We truly appreciate you taking the time to complete this review. We look forward to working with you in the future and provide the 5 star service we strive to achieve. Kind Regards, Rhiannon

“I received a Rhino mat for my birthday and I'm over the moon with it. It's perfect and very well made. I can't wait to start using it. The delivery was super fast.”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards, Rhiannon

“I love my A0 cutting mat. I got it for sewing and it's really lovely to cut on. It also "heals" way better than my old little Olfa and the surface remains smooth as it was to start. Delivery was really fast as well. It came much earlier than estimated. 👌”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards, Rhiannon

“I’ve given you 5 stars for the product and delivery how ever there was an error on quantity. The website doesn’t give the option of how many individual mats required after cutting to size. As in my case 1 cut to size and one huge bit that needed to be sent back for cutting into a further 3 pieces. This would not put me off using Rhino again as I found them extremely helpful on email and phone. Regards Matt”

Helpful Report

Hello, Thank you for your your five star review. We are sorry that you received some issues in regards to the quantity of mats, but glad that we were able to resolve this and provide a solution for you quickly. Kind Regards, Rhiannon

“As always, an excellent product. Performs admirably and if looked after (our first mat is still going strong after 4 years of hard labour) lasts ages!”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Rhiannon

“Super fast delivery and perfect cutting mat for my studio!”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards, Rhiannon

“Good quality”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Rhiannon