Rhino Innovation Ltd Reviews

4.9 Rating 257 Reviews
98 %
of reviewers recommend Rhino Innovation Ltd
4.9
Based on 257 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
The item I ordered was delivered very quickly. I found the website easy to follow and soon found what I was searching for.
Helpful Report
Hello, Thank you for taking the time to leave a lovely 5* review. So nice to hear you were happy with our website and found everything you needed and we hope to see you again soon. With kind regards The Rhino Team
I couldn’t be more pleased with my new cutting mat. Cut to fit my new sewing table perfectly. It arrived quickly.
Helpful Report
Thank you for your 5* review, we appreciate you taking the time to complete this review for us and are happy to hear that you were pleased with your Cutting Mat. We very much hope that you will use us again in the future. With Kind Regards The Rhino Team
Excellent service. Simple ordering process for a mat cut to custom size and really fast delivery. Thank you!
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We are delighted to receive your positive feedback. Thank you for taking the time to leave this for us and thank you also for your custom, it is greatly appreciated and we hope to see you again soon! With Kind Regards The Rhino Team
Thank you for your 5* review, we appreciate you taking the time to complete this review for us and are happy to hear that you were pleased with your Cutting Mat. We very much hope that you will use us again in the future. With Kind Regards The Rhino Team
Quick delivery. Purchased for dressmaking. Too soon to say how it lasts, but expecting good results.
Helpful Report
Thank you for taking the time to leave a lovely 5* review and fabulous comments, we really appreciate it and we look forward to working with you again in the future. With best regards Rhino
Very pleased with my A0 cutting mat, arrived quickly, flat in good protective packaging .
Helpful Report
Thank you for your 5* review, we appreciate you taking the time to complete this review for us and are happy to hear that you were pleased with your Cutting Mat. We very much hope that you will use us again in the future. With Kind Regards Rhino
Bought the self healing A1 cutting mat with rotary cutter and extra A4 mat for pattern cutting and dressmaking. Brilliant. Came quickly, packaged well and works wonderfully. Thank you
Helpful Report
Thank you for your 5* review, we appreciate you taking the time to complete this review for us and are happy to hear that you were pleased with your Cutting Mat. We very much hope that you will use us again in the future. With Kind Regards Rhino
Mat arrived very quickly and appreciated the option to have it cut to size. Good quality product and very happy with it.
Helpful Report
Thank you very much for your 5* review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Rhino
I bought one of the clear cutting mats for the top of my horn sewing cabinet. I initially requested the sample pack. I explained in the comments what I was going to use the mat for and I was looking to test if the mats would be easy to cut (so I could trim for rounded corners of my table). I received a really helpful email same day providing an explanation of each of the mats and how easy it might be to trim the final product. The pack arrived quickly and I was able to test out. The mat itself was delivered super fast. It took me a little while to get time to open and use for the first time. But even after having been in the box for a week it unrolled beautifully and made cutting my fabric super easy. I used the custom size option and was pleased to see that the excess that was trimmed off was included in the box - so I received all of the original size of mat I purchased. I’ll be able to use these offcuts for other crafts. Really pleased with my purchase and would recommend the mat & service from Rhino
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Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and glad that you received a good service from us here at Rhino Innovations and look forward to working with you again in the future. with best wishes Rhino
Jan from Rhino was excellent to deal with keeping us updated at every stage of our orders progress.
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Thank you for your 5* review, we appreciate you taking the time to complete this review for us and all of us at Rhino are thankful for your kind words. It makes it a real pleasure to work with such wonderful customers like yourself. With Kind Regards Rhino
Excellent customer service, thank you Jan! Mat fulfilling all expectations.
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Thank you for taking the time to leave a lovely 5* review and fabulous comments, we really appreciate it. with best regards from Rhino
Although it was not the right size, I’ve wanted still will do the job. Great product. Hope to get a bigger cutting board next time. Thank you
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Thank you very much for your 5* review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future.
Excellent size. Great thickness so cutting will be very easy. Markings are excellent too! Quality product
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Thank you for your 5* review, we appreciate you taking the time to complete this review for us and are happy to hear that you were pleased with your Cutting Mat. We very much hope that you will use us again in the future.
Excellent service throughout. Fast delivery and very well packaged. Will definitely use again
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Thank you for taking the time to leave a lovely 5* review and fabulous comments, we really appreciate it.
The cutting mat is excellent,but I was disappointed not to receive a discount for picking the mat up from the shop, and saving Rhino (Cherwell) the courrier/ postage costs.
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Thank you very much for your review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future.
Rhino has really been a one stop shop for all my cutting needs. They talked me through all options. Researched and advised me on products they don't even sell. They have gone above and beyond and the fact they have amazing products is a no brainer. The items came cut exactly to size, quick, with the remaining offcuts and easy to install. The help was fantastic and all at a great price. I have tried all cutting mats, I'm being serious its taken me months of samples testing and companies all over. And I came here that should say enough! Speak to Jan for all your help. Jan is the lady who helped and went above and beyond. Thank you Rhino!
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Thank you for taking the time to leave such a lovely 5* review. All of us at Rhino are thankful for your kind words. It makes it a real pleasure to work with such wonderful customers like yourself.
Solid piece. Easy to work with. Well packaged and quick delivery. Very pleased.
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Thank you very much for your 5* review. We truly appreciate you taking the time to complete this review and we look forward to working with you in the future.
Easy to use website with clear info making it simple to choose the right product for my intended purpose. Great value for an environmentally more considerate product. Dispatched and delivered quickly and on first use seems a great quality product, thank you :)
Helpful Report
Hello, Thank you for your taking the time to leave a lovely 5* review So nice to hear you are happy with the overall shopping experience and found everything you needed on our website. We are also glad that one of your main reasons for purchasing from Rhino Innovation is because of our passion for a more sustainable future and the changes we have made with our products to help achieve this. We really believe in and are determined to help achieve a much greener future for the whole planet going forward and are proud that we are implementing changes to help with this, with kind regards Jan
I love this mat. Big enough for the larger crafts, for cutting and measuring precisely. It is very tough and does exactly what it says on the packet. Delighted.
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Hello, We are really proud of our Cutting Mats and it makes our day to hear when we hear reviews as wonderful as this. Thank you very much for your time to do so. With Kind Regards, Jan
I am really pleased with my green cutting mat. I went for the largest size and had it cut down to fit my IKEA table. It’s fabulous allows me to use the whole table where as previously I was restricted by my smaller cutting mat. I used the online chat with a couple of queries before ordering which was very helpful and great to get instance answers. The mat arrived promptly, well packaged, I had been hesitant that being sent rolled the mat wouldn’t flatten but it was absolutely fine. Great product would definitely recommend to other home sewists
Helpful Report
Hello, Thank you for taking the time to leave a lovely 5* review, its so nice to hear you are happy with our products and service and even better that you would recommend us to other sewists. We very much hope that you will use us again in the future, with kind regards Jan
Excellent service staff easy to talk to and helpful
Helpful Report
Thank you for taking the time to leave a lovely 5* review. So nice to hear you are happy with our service and our Cutting Mats, its really important to us that our Customers are happy with their shopping experience, with kind regards Jan
Rhino Innovation Ltd is rated 4.9 based on 257 reviews