Rhino Innovation Ltd Reviews

4.93 Rating 176 Reviews
99 %
of reviewers recommend Rhino Innovation Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Bought an A0 cutting mat and it arrived the next day! Very happy with it- works a treat. Best price I could find for this size of mat.
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Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Jan
The rhino mat is fantastic it has transformed my work space. Covers my table and protects it while giving me a flat area to cut out, draw or paint on.
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Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Jan
Cutting mat and service was outstanding, thank you Jan Healing for all your help. Hopefully when my mat needs replaced you will still be in business.
Helpful Report
Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and glad that you received a good service from us here at Rhino Innovations. I will certainly pass your feedback to my colleague and look forward to working with you again in the future. Kind Regards, Rhiannon
Excellent service. This was bought as a Christmas present so hasn’t been used yet. However it is very flexible and easy to store. As it ones in a huge range of sizes you can get exactly the size you need. Mine actually fits my wife’s work table!
Helpful Report
Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and glad that you received a good service from us here at Rhino Innovations. We look forward to working with you again in the future. Kind Regards, Jan
I've only just ordered so I can't review my product yet but I had to leave a message straight away due the incredible customer service. I'm not always the easiest customer to deal with when ordering custom items as I suffer from extreme OCD, but the email and phone call I have received from Jan has put me so at ease. I can't thank her enough for her time and help.
Helpful Report
Hello, thank you so much for your kind 5 star review, we really do appreciate you taking the time to review us even before you have received your mat. We truly appreciate every Customers requirements and try to achieve the best possible products and service for every Customer. We can't wait for you to receive your mat and very much look forward to working with you in the future. With Kind regards Rhiannon
Very quick service. Item very well packaged and looks great in situ.
Helpful Report
Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards Jan
Quick delivery and a good quality product
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Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards Jan
easy to order, quick delivery. Just as expected. Custom cut as requested, no fuss. Perfect for my needs at present.
Helpful Report
Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards Jan
The Rhino cutting Matt is fantastic. Excellent self healing properties and no cut memory when using the Matt for multiple various projects . My next cutting Matt will definitely be a Rhino ! Also super quick delivery 👍🏻
Helpful Report
Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards, Jan
very good product, particularly like the two sides of the cutting mat having different qualities
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"Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards, Rhiannon"
Perfect size for cutting my fabrics. Very quick delivery.
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Fantastic communication with seller, and very happy with my cutting mat - which arrived quickly too.
Helpful Report
Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards, Rhiannon
Well packaged. Quick delivery. Can't be faulted. Exactly what I wanted. Good care instructions included.
Helpful Report
Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards, Rhiannon
The protective screens are perfect for adding extra protection for our office workers who may feel more vulnerable. They arrive in a quick turnaround. Our only issue has been with the desk clamps, which did break when being mounted on the desks. Fortunately, we had spare clamps from other desk screening that we could use.
Helpful Report
Hello, Thank you for your review. I am pleased to hear that we were able to provide you with a good service throughout your order. We are sorry to hear that you had received issues with the desk clamps. Please could you confirm the clamp code that you had issues with, so I can have a look at this for you? We have found that the TM9100 when over tightened can have issues. We truly appreciate you taking the time to complete this review. We look forward to working with you in the future and provide the 5 star service we strive to achieve. Kind Regards, Rhiannon
I received a Rhino mat for my birthday and I'm over the moon with it. It's perfect and very well made. I can't wait to start using it. The delivery was super fast.
Helpful Report
Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards, Rhiannon
I love my A0 cutting mat. I got it for sewing and it's really lovely to cut on. It also "heals" way better than my old little Olfa and the surface remains smooth as it was to start. Delivery was really fast as well. It came much earlier than estimated. 👌
Helpful Report
Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards, Rhiannon
I’ve given you 5 stars for the product and delivery how ever there was an error on quantity. The website doesn’t give the option of how many individual mats required after cutting to size. As in my case 1 cut to size and one huge bit that needed to be sent back for cutting into a further 3 pieces. This would not put me off using Rhino again as I found them extremely helpful on email and phone. Regards Matt
Helpful Report
Hello, Thank you for your your five star review. We are sorry that you received some issues in regards to the quantity of mats, but glad that we were able to resolve this and provide a solution for you quickly. Kind Regards, Rhiannon
As always, an excellent product. Performs admirably and if looked after (our first mat is still going strong after 4 years of hard labour) lasts ages!
Helpful Report
Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Rhiannon
Super fast delivery and perfect cutting mat for my studio!
Helpful Report
Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you in the future. Kind Regards, Rhiannon
Good quality
Helpful Report
Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Rhiannon
Rhino Innovation Ltd is rated 4.93 based on 176 reviews