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Rhino Innovation Ltd Reviews

4.9 Rating 301 Reviews

99 %

of reviewers recommend Rhino Innovation Ltd

Company Reviews

Product Reviews

4.9

Based on 301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Rhino Innovation Ltd 5 star review on 12th June 2025

Rhino Innovation Ltd 5 star review on 4th June 2023

Doug Sandilands

Rhino Innovation Ltd 5 star review on 2nd June 2023

Rhino Innovation Ltd 5 star review on 17th April 2023

Rhino Innovation Ltd 5 star review on 17th April 2023

Rhino Innovation Ltd 5 star review on 28th March 2023

Rhino Innovation Ltd 5 star review on 6th February 2023

4

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality cutting mat, much clearer visually than I was expecting, quick delivery, no complaints at all.”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Rhiannon

“Office staff were so helpful (Thank you Jan) and the product arrived on time and was perfect for our needs.”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and glad that you received a good service from us here at Rhino Innovations. I will certainly pass your feedback to my colleague and look forward to working with you again in the future. Kind Regards, Rhiannon

“I find the team at Rhino great to work with.. Helpful & Friendly.. An unusually glowing endorsement from a Scot!”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Rhiannon

“Great service, I wasn't sure what I wanted but they talked me through the different products and in the end I settled on heavy duty mat which was cut to size, I am very pleased with the end result”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Rhiannon

“Item exactly to requested specifications. Excellent quality product selected by the Sample Offer product samples. Very reasonably priced but I did think the courier postage was a bit steep as it could have been mailed using conventional means which would make this product even more popular!”

Helpful Report

Hello, Thank you very much for your 5 star review and feedback on the postage. We have researched the carriage and have found that our current courier is the most reliable. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Rhiannon

“Brilliant experience from start to finish. Cutting mat cut to the perfect size and delivered next day. I have been using the mat for a full week now for cutting glass, card and fibre. Excellent all round work surface.”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Rhiannon

“Good value products”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Rhiannon

“Cut exactly to size, it's perfect for what I want!”

Helpful Report

Hello, Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Rhiannon

“Easy to order, kept up to date with delivery, well packaged, and does the job just right. Cant get better than that in my book!”

Helpful Report

“Excellent service, helpful and professional. I would recommend, buy with confidence.”

Helpful Report

“Excellent customer service , quick , concise and accurate information . Order cut to size and delivered within days . Can’t fault the product or service. Great price .”

Helpful Report

“Very fast delivery, good communication with helpful friendly staff. The cutting mat? What can I say... Cut to size micron perfect. Value for money.... Well compared with similar cutting mats on the market, which are probably a third of the thickness, they work out infinitely better value, they are of better construction and certainly considerably thicker. Will I buy from Rhino Innovation again? You're damned right I will.... Though I probably won't need to for a while, their product is so good. Nice one Rhino Innovation. Proof that buying British is best.”

Helpful Report

“I am delighted with my cutting mat - great product and very fast despatch/ delivery. I was very impressed with the proactive customer service - spot on product knowledge and helpful at providing the right solution for my needs. I would highly recommend. Thank you!”

Helpful Report

“I can not recommend the customer service highly enough, I dealt with Jan who quite frankly was amazing. I actually ordered entirely the wrong item which she picked up on and thankfully contacted before completing the order. Her service throughout my transaction was above and beyond, her attention to detail and proactivity really impressed me saving me embarrassment, time and money. Thank you Jan for such fantastic service a job TRULY WELL DONE. Kind regards Stephen”

Helpful Report

“Excellent customer service. Friendly, knowledgeable and lovely clear instructions on what to do to order a custom size. I didn’t what to give more money to Amazon and although the mat was maybe a bit more expensive, it wasn’t a lot but the quality is far better than any cutting mat I’ve used before.”

Helpful Report

“good quality, fast delivery.”

Helpful Report

“I purchased the supaseal cutting mat in a custom size to use as a cutting table for sewing. It's perfect and arrived really fast!”

Helpful Report

“Excellent customer service. I contacted the company via Chat on their website twice and both times received a quick reply to my questions. Quick delivery, great product.”

Helpful Report

“It is the best cutting mat I’ve ever had .... it’s super thick and excellent quality”

Helpful Report

“as described product and delivery”

Helpful Report

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Rhino Innovation Ltd is rated 4.9 based on 301 reviews