Rhino Innovation Ltd Reviews

Name: Rhino Innovation Ltd
Address: Cherwell House,, Farm Road, Buckingham Road Ind. Est., Cherwell House,, Farm Road, Buckingham Road Ind. Est., Brackley
Rating: 4.91

4.9 Rating 299 Reviews

99 %

of reviewers recommend Rhino Innovation Ltd

4.9

Based on 299 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Rhino Innovation Ltd 5 star review on 4th June 2023

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb quality and delivery time, I am so pleased with it.”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you again in the future. With Kind Regards Jan

“Hiyah Rhino, To say I'm over the moon is an understatement. Quality, clear measurments. Perfect. Delivery awesome, also loved the email to double check size and order etc. Thank-you.”

Helpful Report

“Great robust self healing mat, and customer service was fantastic (Jan). 5***”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and glad that you received a good service from us here at Rhino Innovations. I will certainly pass your feedback to my colleague and look forward to working with you again in the future. Kind Regards, Rhiannon

“Very pleased with my mat. It arrived quickly, well packaged and as described. Not used it yet but I'm sure it will do the job well”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Jan

“This company makes on-line purchasing as simple as possible. The website is very easy to navigate and finding what you need could not be simpler. The package arrived earlier than expected which wasn’t a problem but could have been for others. The goods were securely wrapped and arrived in perfect condition. A pleasure to trade with.”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and we are very pleased that you had such a good experience through out your whole order with us here at Rhino Innovation. We will look forward to working with you again in the future. Kind Regards, Jan

“A very good purchase made easier with excellent help and advice from Jan Healing of your Customer Services dept. followed by speedy delivery. Very Happy!”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and glad that you received a good service from us here at Rhino Innovations. Thank you so much for your kind feedback, we really strive to give the best service possible to our Customers and it makes us happy to hear that our Customers are happy and we look forward to working with you again in the future. With Kind Regards Jan

“Great service and fast delivery!”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards ,Jan

“Superb service and information, delivered quickly and exactely what I wanted! 😊”

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“Great product, great service.”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you again in the future. Kind Regards, Jan

“I love it, it is in use now, almost covers my work service and wonder how I managed with a smaller one, very strong.”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you again in the future. Kind Regards, Jan

“Superb! The best cutting mat I have ever used, helps support the blade and gives me nice clean cuts.”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Jan

“Excellent customer service and product. I was unsure as to what bench protector would best suit my needs. I was sent a sample pack and chose from there. From first contact to taking delivery was 3 working days.”

Helpful Report

“Excellent cutting mat. First class customer service with fast delivery. Highly recommended.”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you in the future. Kind Regards, Jan

“Absolutely love this mat, I had 2 A1 mats back to back and couldn't get a long cut run due to the joins so bought this A0 size and it's a perfect fit, I ordered 11 pm on a Sunday and it was in my house Tuesday at 9.30 AM. Top-quality product and top-quality service. It has inches on the green side and centimetres on the grey side. Being a sewer I work in inches and if I was being really picky I would have liked the choice of having inches on the grey side so I could change colour schemes.”

Helpful Report

Thank you for your review. I am pleased to hear that we were able to provide you with a good service throughout your order. We truly appreciate you taking the time to complete this review and we look forward to working with you again in the future. I will certainly pass your comments onto our design team as we are more than happy to listen to our Customers feedback and to take on board new design ideas so thank you. with kind regards Jan

“Absolutely fantastic service. Arrived super fast, cut to the size of my kitchen table and flattened out of its roll within minutes. I also appreciate that the off-cuts get sent in the package too, as I now have a small cutting mat for desktop jobs. It is so useful that I Just bought a second bigger mat (via work) as it is the perfect surface for pattern cutting.”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review are are very happy to hear you are pleased with your mat, even more so that you then bought another one! Its very important to us that our Customers are happy with our mats and we look forward to working with you again in the future. Kind Regards, Jan

“Lots more companies could learn from Rhinos amazing customer service! I had ordered the wrong thing, I was sent an email double-checking my order and worked with me to order exactly what l needed.”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and glad that you received a good service from us here at Rhino Innovations. Its really important to us that we strive to give our Customers the best possible Service that we can and we look forward to working with you again in the future. Kind Regards, Jan

“FANTASTIC SERVICE AS ALWAYS ACTUALLY CAME A DAY EARLY”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you again in the future. Kind Regards, Jan

“This cutting mat is a game changer for me, I'm a leather worker and the difference in blade retention using a rhino mat compared to a cheap mat is like night and day, blade status sharp 5 to 10 times longer and the service was fantastic, came next day despite covid”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and are very pleased that you are happy with your Cutting Mat and look forward to working with you again in the future. with kind regards Jan

“Perfect product and fast delivery!”

Helpful Report

Thank you very much for your 5 star review. We truly appreciate you taking the time to complete this review and look forward to working with you again in the future. Kind Regards, Jan

“It has been great to find this product. The quality far reaches my expectations. It really helps me with my work I wish I had found it sooner.”

Helpful Report

Thank you very much for your 5 star review and we truly appreciate you taking the time to complete it. We are very pleased that you are happy with the quality of our Mats and that you had such a good experience through out your order with us here at Rhino Innovation. We will look forward to working with you again in the future. Kind Regards, Jan

Rhino Innovation Ltd is rated 4.9 based on 299 reviews